Soooo close to 4000 posts as well

Getting alot of problems accessing pf.

I'm getting the standard 'Page not displayed' thing after it tries to load pf for about 20 seconds

If I restart my router I get access from anywhere between 2 and 20 minutes
I've spoken to my ISP who say it's timing out after it has left them.

Can anyone please help

Here's the trace I'm getting

 

Is it just PF it does it on???

 

"timing out lafter it's left them"

they mean you can't get outside THEM. ie it's THEIR problem

 

The IP addy takes you to

http://193.19.218.6
FastIron Edge 2402.

I guess this is your ISP.

If this isn't, then could be spywarre/Adware on your system re-directing your web addresses

 

Not sure but have your host files been edited?

Again a spyware problem could maybe cause it!

 

Hi Guy, thanks for your help

Yes, it's just Pf it does it on.

My ISP is Plus.net and according to them it's after it's left them

Who are Fastiron Edge then? Are they the problem?

 

FastIron Edge is a switch.. Maybe this is at your ISP end.

Access through this seems to require usernames and passwords.. I assume you have a redirector app setup on your system.. Spyware/adware related.

 

yes its after its left plus.net onto THEIR isp (yes ISPs have bigger ISPs)

the responsibility lies with plus.net to chase their ISP

 

Cheers Jim.

I've emailed them again

 

Right, they've come back with;

This is an unusual case.

If it was a problem at our end then i suspect that the site would not work at all, that it does show for 2/3 mins after a reboot suggests that the problem is more likely to be at your end unfortuantely.

Since you have a router there will be a built in firewall included with it, you may wish to check that or any logs it may have.

Also can you provide us with a tracert to the site when it is working?

Finally we can rule out your account as an issue with a dial test, this basically involves connecting as yourself so we'd need you to be offline at the time.

If you want us to do this then please specify a decent time window for us to test within, we have a night shift if this is more convenient for yourself.

I'll get them to do a dial test tomorrow.

They've asked me to provide a tracert when it's working. How do I get this as it dissapears when it connects?

Also, how do I check it's not my router?

Thanks again peeps

 

how to check its not your router? common sense

you've done ight by doing a tracert, this proves its not your router