Sky+ customer services......
19-12-2005, 09:46 PM
#1
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Sky+ customer services......
How fookin hard is it to get hold of them, just called them up and it took 10 minutes to go through "press 4 for this, press 152 for that"
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARGH!!!
oh yeah, my second sky+ box has stopped recording
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARGH!!!
oh yeah, my second sky+ box has stopped recording
19-12-2005, 10:00 PM
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Either that or simply just not bothering to record in the first place!
I set it to record three films over the weekend while i was away, all three failed
I set it to record three films over the weekend while i was away, all three failed
19-12-2005, 10:02 PM
#4
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Tell me aboout ittttt arghhhhhhh
Wanted an extra room added to package soooo Ł49 plus free installation etc , soo said to the women i would take it , as long a sit was in before xmas
She said no probs as long as i prdered before wednesday , and i said fine , so she phned back on monday and i ordered through her ( sales probably )
and she said the earliest her computer was telling her was 6th of jan 06 and i said no way ! but she said the only way she could get exzact date from system was by putting though order so done that obviously and was told i WOULD get it before xmas but now that order went through it turned out to be 6 th of fookin jan
Anyways she said there must be some mistake sir i will phone you back to confirm new date So i said great thanks , and guess what NO FOOKIN phone call 1 and trying to get through to her was never going to happin , enquired about it and call centre was telling me my date was set for 6th and that was it !!!!!
Wanted an extra room added to package soooo Ł49 plus free installation etc , soo said to the women i would take it , as long a sit was in before xmas
She said no probs as long as i prdered before wednesday , and i said fine , so she phned back on monday and i ordered through her ( sales probably )
and she said the earliest her computer was telling her was 6th of jan 06 and i said no way ! but she said the only way she could get exzact date from system was by putting though order so done that obviously and was told i WOULD get it before xmas but now that order went through it turned out to be 6 th of fookin jan Anyways she said there must be some mistake sir i will phone you back to confirm new date
So i said great thanks , and guess what NO FOOKIN phone call 1 and trying to get through to her was never going to happin , enquired about it and call centre was telling me my date was set for 6th and that was it !!!!!
19-12-2005, 10:07 PM
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We did the same deal, upgraded to Sky+ and ordered an extra digibox for the bedroom.
Is this your receiver?
If so I'm told there Amstrad and absolutely fookin shite
Gonna ask for a new box and it better be made by Pace!
Is this your receiver?
If so I'm told there Amstrad and absolutely fookin shite
Gonna ask for a new box and it better be made by Pace!
19-12-2005, 10:09 PM
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Don't you find it strange that if you want to BUY something from sky, you get through in seconds, yet, if you want to remove/complain about anything, only one person deals with the call...
The wonders of menu driven call management systems eh
The wonders of menu driven call management systems eh
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19-12-2005, 10:12 PM
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I dont belive this, i have just called them and after all the select this and select that bollox i got an automated message saying they were closed! 
One of the biggest broadcasting companys are cloased at 9pm, what a joke
One of the biggest broadcasting companys are cloased at 9pm, what a joke
19-12-2005, 10:31 PM
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10 minutes, you did well I was at 49 minutes a couple weeks back, good job I had a few numbers to choose from, one free phone too Oh and they are there past 9
I got a Pace box to replace my shitty Amstrad one, not had any trouble with it so far touch wood. You cant choose what box you get however, it's down to what the installer has on the van, but you may be lucky!
Oh and they are there past 9 I got a Pace box to replace my shitty Amstrad one, not had any trouble with it so far touch wood. You cant choose what box you get however, it's down to what the installer has on the van, but you may be lucky!
19-12-2005, 10:33 PM
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Originally Posted by TIFF-C20WTH
OK Andy
I am now back from setting my PACE box to record
I am now back from setting my PACE box to record
I set mine in the livingroom from upstairs via my video sender
19-12-2005, 10:38 PM
#18
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I had the same bother mate........ Bloody Amstrad one gave up the ghost in a week!!!!!!!!!!! 
Got it sorted now tho...... Dont know why they bother givin out the Amstrad ones.. Must be costin them a fortune.......
Got it sorted now tho...... Dont know why they bother givin out the Amstrad ones.. Must be costin them a fortune.......
19-12-2005, 10:47 PM
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hold on peeps im a engineer for sky now Mr.Manchester
whats up mate is it just the recording dude if so reset the
box mate.
or you could try this
pull the power lead out
before reconnecting the lead press and hold backup
keep your finger on backup button till all lights come up
on the front of the decoder then once all lights come up
let your finger of it, it will then say that it should take up
to 10 mins to update system.
tiff i dont know why your making a fuss over your pace box
mate sky plus is f**king shit mate no matter what box you
have, yea o,k pace is one of the best but thay still brake down
some intresting info for you lot over xmas on what to do if you
get no sky t,v
no satalite signal found is the most common one i get
check your cable for cuts, squashed flat, bad bends, bad connection
and go to your settings look at satalite signal this will give you an
idea what the signal is like.
has anyone come across some channels that dont work thay just
say no satalite signal found but yet you turn the channels over and
the rest of the channels work well yet again as above press backup
and reset your box this will update your old one
searching for listings but nothing happends what do you do yes do
the same as above press backup and reset the box make sure you
read what ive said above by taking the power lead out when you do
this
whats up mate is it just the recording dude if so reset the
box mate.
or you could try this
pull the power lead out
before reconnecting the lead press and hold backup
keep your finger on backup button till all lights come up
on the front of the decoder then once all lights come up
let your finger of it, it will then say that it should take up
to 10 mins to update system.
tiff i dont know why your making a fuss over your pace box
mate sky plus is f**king shit mate no matter what box you
have, yea o,k pace is one of the best but thay still brake down
some intresting info for you lot over xmas on what to do if you
get no sky t,v
no satalite signal found is the most common one i get
check your cable for cuts, squashed flat, bad bends, bad connection
and go to your settings look at satalite signal this will give you an
idea what the signal is like.
has anyone come across some channels that dont work thay just
say no satalite signal found but yet you turn the channels over and
the rest of the channels work well yet again as above press backup
and reset your box this will update your old one
searching for listings but nothing happends what do you do yes do
the same as above press backup and reset the box make sure you
read what ive said above by taking the power lead out when you do
this
19-12-2005, 10:50 PM
#28
Chasing Radders
Originally Posted by Rs Baz
tiff i dont know why your making a fuss over your pace box
mate sky plus is fucking shit mate no matter what box you
have, yea o,k pace is one of the best but thay still brake down
mate sky plus is fucking shit mate no matter what box you
have, yea o,k pace is one of the best but thay still brake down
Top info though mate
19-12-2005, 10:56 PM
#33
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pmsl@tiff 
mate no matter what, you will loose them anyway dude i bet your
bloody drive is full this happends alot peaple say its not recording
when we turn up the memory is full and it will not record anymore
untill you delete some it works like a p.c mate, get your book out
and read how to delete some or how much space you have left in
the memory dont waste your time with phone calls dude there may
not be anything wrong with it, try it now
mate no matter what, you will loose them anyway dude i bet your
bloody drive is full this happends alot peaple say its not recording
when we turn up the memory is full and it will not record anymore
untill you delete some it works like a p.c mate, get your book out
and read how to delete some or how much space you have left in
the memory dont waste your time with phone calls dude there may
not be anything wrong with it, try it now
19-12-2005, 11:10 PM
#39
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no lights
something you have done wrong mate.
pull power lead out
press and hold backup do not take your finger of backup
put power lead back in your still holding backup untill lights come on
lights will come up after a few seconds it does take about 10 seconds
once thaycome on it will say system reset
something you have done wrong mate.
pull power lead out
press and hold backup do not take your finger of backup
put power lead back in your still holding backup untill lights come on
lights will come up after a few seconds it does take about 10 seconds
once thaycome on it will say system reset
19-12-2005, 11:13 PM
#40
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ive got 3 sky plus box's in my van and 4 standard plus the best
cable you can get not this bloody crap sky give you.
by the way im not with sky i work for a company that is in
partnership with sky
whats that number your ringing mate
cable you can get
not this bloody crap sky give you.by the way im not with sky i work for a company that is in
partnership with sky
whats that number your ringing mate