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Heavy broadband user...which ISP?

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Old 14-12-2005 | 01:24 AM
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Default Heavy broadband user...which ISP?

Hi there, im just wondering what sort of package and ISP's HEAVY internet users are on...

basically im with Wanadoo at the moment but only on 512k BB...however their service has been EXCELLENT!

BUT i have been sent a letter telling me ive been using the net too much (downloading over 40gig a month for 3months now lol) so more than likely gonna get kicked off soon lol

so im looking around for other deals but need a bit of help to pick the right deal...

my main needs are:

as fast connection as possible
not exceeding £35 a month
no download limit
a reliable service with very rare downtime

i have tried the telewest service but they are unavailable in my area

what else do u recommend?

bassboy
Old 14-12-2005 | 01:25 AM
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www.tiscali.co.uk

2mb - 17.99per month with unlimited downloads
Old 14-12-2005 | 01:33 AM
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never had any problems with pipex
Old 14-12-2005 | 01:38 AM
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philc do pipex offer unlimited downloads?

Mr.Manchester i see the fair use policy applies...just had a qqucik skim read of it...is it basically saying download as much as u want off peak and then take it easy on peak? say if i like to leave the computer downloading night and day lol

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Old 14-12-2005 | 02:04 AM
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No caps with pipex, think you will find they can all pull the plug if they feel your taking the piss though. My pc is normally on 24/7 downloading something or other with no problems
Old 14-12-2005 | 02:06 AM
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Bulldog (Cable and Wireless) offer up to an 8mb connection with a 2mb pipe on offer for £8.95 at the moment.
Old 14-12-2005 | 02:15 AM
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has anyonr had experience of uk online? http://www.ukonline.net/broadband

22meg BB and unlimited d/ls....if ur within 2 miles of a server...which i am for 29.99 a month...

but they block ports 25 80 8080 and 3128...wats that mean lol

bassboy
Old 14-12-2005 | 02:27 AM
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Dont go pipex, if your a heavy user they "manage" your speeds, in other words they cap.

They tried it on me so i cancelled

Now on ukonline no problems at all

on 8mg line actual speeds works out to 5mb down and 80kbs upload.
This depends on how far from the exchange you are, closer the faster!

this is what ive down/up loaded since i joined:

DU Meter Monthly Report

Period (Month)........Both Directions
September 2005........38.97 GB
October 2005 ...........267.57 GB
November 2005 .........331.27 GB
December 2005.........169.14 GB
havnt had any problems and my line only went down once when they tried to increase my speeds!!
Old 14-12-2005 | 02:33 AM
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Originally Posted by bassboy
but they block ports 25 80 8080 and 3128...wats that mean lol

bassboy
nothing, if your the average user, In reality they block newsgroups and mail server or something like that!
Old 14-12-2005 | 02:55 AM
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telewest...34.99 per month....10meg connection...no cap... need i say more ?


**edit** i just read all of your post properly...sorry dude
Old 14-12-2005 | 08:06 AM
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ECLIPSE Excellent service with a good customer/tech desk service as well. Had one outage in 3 years and a couple of minor blips only.
Old 14-12-2005 | 09:42 AM
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Telewest Broadband, 10 meg line for £35 @ month
Old 14-12-2005 | 10:03 AM
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Originally Posted by DanRSturbo
Telewest Broadband, 10 meg line for £35 @ month


i have tried the telewest service but they are unavailable in my area

what else do u recommend?

bassboy
Old 14-12-2005 | 10:06 AM
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Zen for me, no caps and no hidden caps

http://www.zenadsl.com/
Old 14-12-2005 | 10:16 AM
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Beware Tiscali Unlimited broadband.

I am on their 2Mb unlimited service, but I was recently sent this e-mail saying that they were going to limit my downloads if I continued with the amount I was downloading.


Dear Customer,
This email contains important information regarding your broadband account.
Your broadband Internet usage has been highlighted as exceptionally high
during peak periods and is affecting the service that we provide to other
customers.
All of our users have the right to an acceptable quality of service, and
to ensure this Tiscali employs a Fair Use Policy. You may upload and download as you wish outside the peak hours;
however we ask that you are considerate when using the internet
during the peak period.
If you do not reduce your usage during these peak times we will manage
your usage during these periods. This means that you will share
bandwidth with other heavy users during peak times instead of
sharing bandwidth with normal users.



Now... I am only ever going to be at home during the peak period. At work all other times. So when I am only ever gonna be online... during peak periods. We'll see what happens...

steve
Old 14-12-2005 | 10:20 AM
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yeah ive had one of them and a letter, go into your account and add up your usage

I added mine up and it totalled less than 5gb for the past 3 weeks, i gave them a right roasting! said dont send me a threatening letter saying your going to disconnect me!

Im still with them as there usually wrong
Old 14-12-2005 | 10:27 AM
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I use demon, never had any complaints, but they're not the cheapest

Dunno how much I download a month, used to be high, can't be bothered anymore though
Old 14-12-2005 | 10:29 AM
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DEMON
Old 14-12-2005 | 10:38 AM
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Just checked my Tiscali usage...

Oct: Upload: 400Mb. Download: 2,300Mb.
Nov: Upload: 2,865Mb. Download: 10,700Mb
Dec (so far): Up: 1,470Mb. Download: 9,600Mb.

Pretty high I guess. But we are 3 blokes sharing a house, so there's always something we wana download.

steve
Old 14-12-2005 | 10:39 AM
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im on tiscali aswell. on on the 1mb line as i cant get 2mb

i have problems connecting sometimes at peak times as im aware, the 2mb line is different to the 1mb, so 2mb users get priotiry
Old 14-12-2005 | 10:43 AM
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I work for BT Broadband assurance dealing with all the faults from SP's ......The majority of calls i take a day are from Bulldog, tiscalli and aol if thats anything to go by
Old 14-12-2005 | 10:43 AM
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I have never had problems connecting. Always connects straight away. Was on 512k service before the 2Mb. Maybe your line is poor quality? and it has trouble establishing a connection?

steve
Old 14-12-2005 | 10:44 AM
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cant really comment as such as i'm with telewest, on a 2 meg service, just waiting for the "free" upgrade to 10MB.

if anyone else is on telewest waiting for the free upgrade, the progress page is here.

Good luck in finding a good 'un!

Old 14-12-2005 | 10:46 AM
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All the sp's buy it of BT and all the faults come back to bt, the price varys depending how many people they cram on, obiously the more people the less reliable, but cheapest
Old 14-12-2005 | 10:51 AM
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Originally Posted by sexy-aRSe
All the sp's buy it of BT
only ones running ADSL, ones running standard ethernet use ntl/telewest, thats why its not available everywhere, as its their own bespoke infrastructure.

Old 14-12-2005 | 11:42 AM
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Originally Posted by COSSIE_LEE
Dont go pipex, if your a heavy user they "manage" your speeds, in other words they cap.

They tried it on me so i cancelled

Now on ukonline no problems at all

on 8mg line actual speeds works out to 5mb down and 80kbs upload.
This depends on how far from the exchange you are, closer the faster!

this is what ive down/up loaded since i joined:

DU Meter Monthly Report

Period (Month)........Both Directions
September 2005........38.97 GB
October 2005 ...........267.57 GB
November 2005 .........331.27 GB
December 2005.........169.14 GB
havnt had any problems and my line only went down once when they tried to increase my speeds!!
hi mate i think im gonna give them a ring today as im thinking of the 22meg line for 29.99 a month...they done a speed test and said i would get atleast 18meg line if not more...they have an exchange where i live

ill let u know how i get on

bassboy
Old 14-12-2005 | 11:59 AM
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If only i could get more than 1mb down my phone line i would go for the 22mb too

Bargin @ £29.99 for 22mb unlimited

Feckin BT, sort out my local exchange !!!

If i want more than 1mb at the mo, i need to go cable i.e. Telewest, NTL etc etc
Old 14-12-2005 | 12:19 PM
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Bulldog 8MB!
Old 14-12-2005 | 01:10 PM
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Originally Posted by Fraz
Zen for me, no caps and no hidden caps

http://www.zenadsl.com/
I absolutely and wholeheartedly agree, but I'm slightly biased!

We just won the "Best Broadband ISP" award at the PC Pro Awards ceremony, which is nice!
Old 14-12-2005 | 01:20 PM
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Were you there? We got second place to Dell in the Labs Award. Was a good night (of what I can remember!)

Originally Posted by Dan B
Originally Posted by Fraz
Zen for me, no caps and no hidden caps

http://www.zenadsl.com/
I absolutely and wholeheartedly agree, but I'm slightly biased!

We just won the "Best Broadband ISP" award at the PC Pro Awards ceremony, which is nice!
Old 14-12-2005 | 01:24 PM
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Originally Posted by Stu.H
Originally Posted by sexy-aRSe
All the sp's buy it of BT
only ones running ADSL, ones running standard ethernet use ntl/telewest, thats why its not available everywhere, as its their own bespoke infrastructure.

Correct young skywalker!

Hence why ADSL is very limted because of the BT exchanges nearby (Mine only handles 2meg MAX) With cable it's new, upgraded and much more capable of handling more speed/traffic Hence why i've got 10meg from ntl (Is limited to 75gig a month but that's more than enough for moi)
Old 14-12-2005 | 01:27 PM
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Originally Posted by Jon ERST S2
Were you there? We got second place to Dell in the Labs Award. Was a good night (of what I can remember!)
Unfortunately not, tends to be our MD and a few Marketing/PR people that go along......us "backroom-techies" tend not to get an invite!
Old 14-12-2005 | 02:17 PM
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bad luck. Was the first time I've had to wear a tux! Tell em you deserve to go next year!

Originally Posted by Dan B
Originally Posted by Jon ERST S2
Were you there? We got second place to Dell in the Labs Award. Was a good night (of what I can remember!)
Unfortunately not, tends to be our MD and a few Marketing/PR people that go along......us "backroom-techies" tend not to get an invite!
Old 14-12-2005 | 03:35 PM
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Originally Posted by Smit
Originally Posted by Stu.H
Originally Posted by sexy-aRSe
All the sp's buy it of BT
only ones running ADSL, ones running standard ethernet use ntl/telewest, thats why its not available everywhere, as its their own bespoke infrastructure.

Correct young skywalker!

Hence why ADSL is very limted because of the BT exchanges nearby (Mine only handles 2meg MAX) With cable it's new, upgraded and much more capable of handling more speed/traffic Hence why i've got 10meg from ntl (Is limited to 75gig a month but that's more than enough for moi)
SMIT, people like Bulldog, Wanadoo and many others are now putting their own kit in BT exchanges (local loop unbundling it's called) to bypass the middle man. So, provided you are close enough to the exchange, AND, in an area where there is demand, anyone can get high speed adsl without new cable being laid.

PS: Since we are talking about awards,my company won the "Best software application" in this years' ISPA awards
Old 15-12-2005 | 03:07 AM
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Originally Posted by bassboy
hi mate i think im gonna give them a ring today as im thinking of the 22meg line for 29.99 a month...they done a speed test and said i would get atleast 18meg line if not more...they have an exchange where i live

ill let u know how i get on

bassboy
Yeah, ive applied for the 22meg but it aint online yet in my area!

one thing, if you ever need customer service call em betwwem 3am and 7am, takes ages other times but they know what theyre talking about unlike pipex who know fu(k all !!
Old 15-12-2005 | 11:10 AM
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my ntl 3meg line has just been up graded to a 10 med line and whilst down loading need for speed most wanted for my xbox yesturday my down load rate peaked 1300kb per second>>>>

can get a film in in about 20 mins
Old 15-12-2005 | 11:33 AM
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You know it makes sense

I went from this




to this



Old 15-12-2005 | 12:47 PM
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1 word:

NTL

Unlike the others here, you don't have to swap phone companies to use their service, cable is quicker, and it's nowhere as dear. Plus you don't have to have cable TV service to use it.

Only thing is to check for NTL access in your area.
Old 15-12-2005 | 01:00 PM
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PlusNet

as fast as your line can take no ties/restrictions £14.99 a month
Old 15-12-2005 | 01:11 PM
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Originally Posted by COSSIE_LEE
Dont go pipex, if your a heavy user they "manage" your speeds, in other words they cap.

They tried it on me so i cancelled
ive never had this and mines usually on 24/7 downloading, never had any issues with pipes, signed up for 512 adsl in early 2003, has been perfect service and was recently upgraded to 1mb for free. cant complain. probably pricey thesedays at £23.50 per month though



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