Warning to anyone thinking of using Parcel2go.com - don't! They are completely useless. I arranged for a parcel to be collected on 16/11/2005. They took payment straight away but three weeks later they still hadn't collected it despite numerous promises that it would be collected on a certain date. They offerred no explanation except once when they fobbed me off with the excuse "the person you spoke with before has been off sick since and so probably didn't get a chance to actually place your order".

After 3 weeks of them arranging new dates but not turning up I decided to cancel and drive up myself. I then spent £70 in fuel doing the 500 mile round trip to collect my parcel only to find that they had turned up to collect it shortly before me despite me cancelling them the day before.

They haven't answered any of the 8 e-mails previously sent and their telephone customer services recon they cannot answer any questions by phone and to send an e-mail.

I know some people of here use them and maybe I am just jinxed but parcel2go are shite. When Parcel Force failed to turn up at least they had the decency to refund me unlike these cowboys.

They may be cheap but there's a reason for that.

 

used them twice now, both times perfect

 

I've used them before and they were spot on Maybe they didn;t like the sound of you

 

I had the same problems, moved over to www.postvan.com now, a little more expensive but SO much better in comparison

I spoke to a chap called Pete in parcel tracking option, very helpful @ www.parcel2go.com

they won't answer emails and didnt reply to a letter I sent also, same exat situation like you - 3 weeks and nobody turned up - CRAP service IMO

 

Cheers - at least its not just me. Gonna try that Postvan.com next then.

 

They are good
Don't have the tracking service like parcel2go.com do, but at least you DO know if booked b4 midnight, they DO arrive next day!!

 

i use www.interparcel.co.uk - they are extremely helpful, send couriers next day at short notice and best of all they don't piss about - if you have a problem, they refund you no questions

 

er.....no they dont,ive been waiting ALL day for a phonecall! i NEED to send something,so arranged it,but havent heard a thing!

 

How cheap!!!!

 

Must admit, getting hold of them is tough lol

Interparcel from now on, £fiver cheaper!!!

 

And after the first order from interparcel, all subsequent orders are 10% off the stated price

 

you 'da man

 

I had loads of grief with arseholestogo, like you non collections, they sent a parcel destined for the scilly isles half way aorund they world

fooking useless. rather walk the ten yards to the post office now

 

IMO they are absolute idle cock sucking wankers.

I ordered golf clubs last year and they were sent by these tossers....i got a tracking number to go online. It kept saying online for about a week that they had tried to deliver but the 'consignee was on holiday'....my wife had taken time off to actually sign for them for me...so that shows they were just lying cocks and the driver was a fat lazy bastard who couldnt be arsed to deliver them...

A week later they finally got dropped.....at the neighbours

 

Used parcel2go on numerous occasions, without any problems at all

 

I've had bad expereinces with Parcel2go.... won't be EVER using them again..... Still waiting for a claim on damaged goods

Thanks for the link Graceland