ballin

iTrader: (1)

anyone know what GRS's policy is on guarantee/warranty?

I've got a fairly new 'ish alloy rad (about a year old) but got no receipt and it seems to have sprung a leak.
Down the left hand seam somewhere, just a very fine mist gets out when hot.

Obviously a dodgy seam somewhere opening under pressure so I would suggest its a split weld or something - car has never over-heated or anything so not my fault!!

What's their policy you reckon? Will speak to em Monday I guess - pain in the ass takin that out in this weather tho

Sexy-RS

If you aint got a receipt you aint got a leg to stand on, be it a 3 months old or a year old imo

But Graham is a top bloke and im sure he will be able to help you in some way

Rippers

Graham is a diamond
My money sez he does the repair for free and only charges you the return postage. Wish he did RS500 cosworth intercooler for the Esc Cos

Tony Turbo

I second what the others have said. Graham is a top bloke and will do what he can to fix it

ballin

iTrader: (1)

cool cheers

do agree without a receipt im screwed, just thought they might have lifetime guarantee etc, shall speak to him on mon

SteveW

iTrader: (2)

Graham is a top top bloke, no doubt he will help you in some way

Oranoco

I'm sure Graham is a top bloke but people shouldn't be making assumptions as to what he will do.

ballin

iTrader: (1)

don't worry shan't be ringing expecting anything, just wondered what the general consensus was

adamS2RST

Graham will sort it, as people have said, top man

Ginge !

pmsl at everyone saying what graham will do


phone the man himself as his customer service seems to be sool and see his responce

Grahamxx

Hi,

Thank you guys for your total support toward me and my products.

However Oranoco does have a point. All the cores I buy whether they're intercooler or radiator cores come with a 12 month warrantee from the date of the invoice. I'll guarantee my workmanship for life if the intercooler/radiator has been fitted correctly. I'm here to help anyone that has bought my products, but my decision is final – I think that’s fair

Ballin, If the core isn't damaged in anyway i.e. chaffing or damaged tubes, but has a genuine leak from one of the water tubes to the end tank, then this is a fault of the core manufacture and not mine, so I see no reason why I can't sort something out, but I do need to see the radiator first before any decision can be made.

If you have a chance give me a ring tonight or tomorrow morning, I’m Ice Karting tomorrow afternoon, so I won’t be home.

Sketch

Cant say fairer than that, can you

Ginge !

i soooo agree

honest person who does it for the love and the goal of a extention on his house

Oranoco

Seconded.

Grahamxx

lol the extention is nearly finished well it better be by Christmas, I just had about enough of all the dust, but it'll be well worth it At least I have more room to work in, the workshop had to be finished first.

Sketch, good to see you this afternoon, now finish my new computer

Eagle

iTrader: (2)

top bloke is graham

ballin

iTrader: (1)

just seen this, will give you a call tomorrow

Versus_Creations

iTrader: (1)