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Old Jul 7, 2004 | 10:41 PM
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Default help!! computer problem

For some reason tonight my internet access will only last 5 mins then it can't find any pages, if I reboot it's fine for five mins then kaput!!
kazzaa will work all the time tho
A m8 from work has been round tonight installing norton anti virus and generally cleaning up the machine,he knows what he's doing but he has gone home now and I'm stuck!
whats wrong????
regards,
steve
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Old Jul 7, 2004 | 10:42 PM
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btw I am on NTL broad band

steve
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Old Jul 7, 2004 | 10:43 PM
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From: FuKnOsE
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im gettin this message aswell


i think ntl has sum issues with its dns servers

tho sum users are not getting these issues
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Old Jul 7, 2004 | 10:51 PM
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cheers ranj, I thought we had fooked something up while messing about!!

steve
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Old Jul 7, 2004 | 10:52 PM
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From: FuKnOsE
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no probs
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Old Jul 9, 2004 | 09:16 PM
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NTL have said it isn't a prob at there end, so must be a fault with my setup, anyone have an idea where to start, cos I can only browse for 5 mins then it can't find the server, kazzaa works all the time tho???
I'm getting desperate now cos I can't keep turning the computer off every 5 mins to get it working again.

steve
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Old Jul 9, 2004 | 10:14 PM
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Are you connected through USB or Ethernet?

Also, what modem, operating system, any routers involved?
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Old Jul 9, 2004 | 11:18 PM
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Open a command-prompt window (in XP or 2000, Start -> Run -> cmd; in ME or 9x, Start -> Run -> command).

Type in the following command:

ping cache1.ntli.net -t -l 1

That's a lower-case L after the second "-" symbol......that'll leave a continuous ping command running, which should give you line after line starting with "Reply from...". When your webpages stop working, check the command-prompt window, and make sure it still says the same. If it doesn't, and Kazaa is still working fine, then there's a DNS-issue with NTL's servers. Drop me a PM if this is the case, and I'll give you an alternative set to use, and show you how to change them...
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Old Jul 10, 2004 | 09:52 PM
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Originally Posted by Billabong
Are you connected through USB or Ethernet?

Also, what modem, operating system, any routers involved?
bill, windows 98, Terayon modem, no routers that I know of.
hope this helps
steve
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Old Jul 10, 2004 | 09:53 PM
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Originally Posted by Dan B
Open a command-prompt window (in XP or 2000, Start -> Run -> cmd; in ME or 9x, Start -> Run -> command).

Type in the following command:

ping cache1.ntli.net -t -l 1

That's a lower-case L after the second "-" symbol......that'll leave a continuous ping command running, which should give you line after line starting with "Reply from...". When your webpages stop working, check the command-prompt window, and make sure it still says the same. If it doesn't, and Kazaa is still working fine, then there's a DNS-issue with NTL's servers. Drop me a PM if this is the case, and I'll give you an alternative set to use, and show you how to change them...
sorry m8 to much of a computer numpty to understand all that

I take it I type that in the DOS window ???
cheers for all the help

steve
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Old Jul 10, 2004 | 10:05 PM
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From: croxley
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try getting SPY BOT as a back up you might have a virus thats moving about
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Old Jul 10, 2004 | 10:09 PM
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Originally Posted by whilee
try getting SPY BOT as a back up you might have a virus thats moving about
I had spybot but it stopped working a few days ago, could be connected??

cheers
steve
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Old Jul 10, 2004 | 10:25 PM
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From: stockton on tees
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Just ran spybotit worked ok but found no major probs, had to reboot machine cos my 5 mins were up!!
steve
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