IMPORTANT BANKING INFO
13-10-2005, 08:47 PM
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IMPORTANT BANKING INFO
***FROM BARCLAYS BANK: TO OUR VALUED CUSTOMERS**
Barclays Bank is very pleased to inform you that we are installing new
"Drive-through" cash point machines where our customers will be able to
withdraw cash without leaving their vehicles. To enable our customers
to make full use of these new facilities, we have conducted intensive
behavioural studies to come up with appropriate procedures for their
use. Please read the procedures that apply to you and remember them for
when you use our new machines for the first time.
PROCEDURES FOR OUR MALE CUSTOMERS:
1. Drive up to the cash machine.
2. Wind down your car window.
3. Insert card and enter your PIN.
4. Enter amount of cash required and withdraw.
5. Retrieve card, cash and receipt.
6. Wind up window.
7. Drive off.
PROCEDURES FOR OUR FEMALE CUSTOMERS:
1. Drive up to cash machine.
2. Reverse back the required amount to align car window with cash machine.
3. Re-start the stalled engine.
4. Wind down the window.
5. Find handbag, remove all contents on to passenger seat to locate card.
6. Turn the radio down.
7. Attempt to insert card into machine.
8. Open car door to allow easier access to cash machine due to its excessive distance from the car.
9. Insert card.
10. After 'Invalid Card' is displayed remove the 'Marks & Spencer' charge card and insert correct Cash Point card.
11. Remove Cash Point card.
12. Re-insert Cash Point card the right way up.
13. Go through handbag to find diary with your PIN written on the inside back page.
14. Enter your PIN.
15. Press 'Cancel' and re-enter correct PIN.
16. Enter amount of cash required.
17. Check make-up in rear view mirror.
18. Retrieve cash and receipt.
19. Empty handbag again to locate purse and place cash inside.
20. Place receipt in back of chequebook.
21. Re-check make-up.
22. Drive forward 2 metres.
23. Reverse back to cash machine. 24. Retrieve card.
25. Re-empty handbag, locate cardholder, and place card into the slot provided.
26. Restart stalled engine and pull out.
27. Drive for 2 to 3 miles.
28. Release handbrake.
Barclays Bank is very pleased to inform you that we are installing new
"Drive-through" cash point machines where our customers will be able to
withdraw cash without leaving their vehicles. To enable our customers
to make full use of these new facilities, we have conducted intensive
behavioural studies to come up with appropriate procedures for their
use. Please read the procedures that apply to you and remember them for
when you use our new machines for the first time.
PROCEDURES FOR OUR MALE CUSTOMERS:
1. Drive up to the cash machine.
2. Wind down your car window.
3. Insert card and enter your PIN.
4. Enter amount of cash required and withdraw.
5. Retrieve card, cash and receipt.
6. Wind up window.
7. Drive off.
PROCEDURES FOR OUR FEMALE CUSTOMERS:
1. Drive up to cash machine.
2. Reverse back the required amount to align car window with cash machine.
3. Re-start the stalled engine.
4. Wind down the window.
5. Find handbag, remove all contents on to passenger seat to locate card.
6. Turn the radio down.
7. Attempt to insert card into machine.
8. Open car door to allow easier access to cash machine due to its excessive distance from the car.
9. Insert card.
10. After 'Invalid Card' is displayed remove the 'Marks & Spencer' charge card and insert correct Cash Point card.
11. Remove Cash Point card.
12. Re-insert Cash Point card the right way up.
13. Go through handbag to find diary with your PIN written on the inside back page.
14. Enter your PIN.
15. Press 'Cancel' and re-enter correct PIN.
16. Enter amount of cash required.
17. Check make-up in rear view mirror.
18. Retrieve cash and receipt.
19. Empty handbag again to locate purse and place cash inside.
20. Place receipt in back of chequebook.
21. Re-check make-up.
22. Drive forward 2 metres.
23. Reverse back to cash machine. 24. Retrieve card.
25. Re-empty handbag, locate cardholder, and place card into the slot provided.
26. Restart stalled engine and pull out.
27. Drive for 2 to 3 miles.
28. Release handbrake.
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