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Ebay advice needed please.........

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Old Oct 6, 2005 | 06:45 PM
  #1  
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From: Sunny Burton.
Default Ebay advice needed please.........

I recently sold an item and posted it along with some other e-bay sales (seperatly but same day). I intended to send this item special delivery as it was quite expensive but I was stressed and short of time and had loads of things to do and all the parcels ended up being sent by standard parcel, with proof of postage.

Trouble is this one particular item hasnt turned up all other items sent from the same place to various locations have all turned up no bother, good feedback recieved.

The guy is now mailing me asking why it hasnt turned up but hasnt yet mentioned the fact that the sale said special delivery.

Obviously its my mistake that it didnt get posted in the advertised way, all I have is proof that I posted something on a certain day to his address.

I've been in touch with the post office and they said it would take two weeks to look into.

Just got me thinking wether this bloke has picked up on my postage mistake and is tryin to pull a fast one?

Where do I stand with e-bay/paypal regarding this? I'll be well out of pocket if I had to refund the sale. What would you do?

Cheers Jim.
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Old Oct 6, 2005 | 06:53 PM
  #2  
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Problem is you can't trust no one, I send everything recorded
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Old Oct 6, 2005 | 08:55 PM
  #3  
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From: Sunny Burton.
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Very true. Just wonder where I stand legally?

Paul, did you get my pm on FT.com regarding postage for the strut brace??
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Old Oct 6, 2005 | 10:06 PM
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If you didn't send it signed for then you don't have a leg to stand on whether he has received it or not!
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Old Oct 7, 2005 | 05:45 AM
  #5  
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From: Sunny Burton.
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Bollocks! How would the proceedings go to claim money back ?etc...

Best just wait to see what happens.
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Old Oct 7, 2005 | 11:04 PM
  #6  
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you gonna have to give his money back IMO... remember he COULD be telling the truth
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Old Oct 8, 2005 | 07:48 AM
  #7  
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From: Sunny Burton.
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Thats my thoughts mate.

I've e-mailed e-bay with the situation so best just see what they say.

Gonna lose about Ł500+ if I have to refund it. Wont be making the same mistake again.
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Old Oct 8, 2005 | 07:55 AM
  #8  
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you were just trying to save money on the postage on all the parcels penny wise pound foolish
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Old Oct 8, 2005 | 08:22 AM
  #9  
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Lose Ł500, what you sending something that exspensive for on shonky parcel delivery with no insurance? - Hope it works out for you mate
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Old Oct 8, 2005 | 10:30 AM
  #10  
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Jeez, I would send courier

www.parcel2go.co.uk or www.postvan.com
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Old Oct 8, 2005 | 10:40 AM
  #11  
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Seriously, you'll have trouble trying to prove the parcel wasn't delivered as it didn't require a signature upon arrival. There is the possibility he's telling the truth, but in all fairness, it's as good as gone so to speak, gutted for ya m8
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