TheBishMan

After having had a company car for years I'm now buying my own and need to get roadside assistance but there's soo many out there now I have no idea who is the best.

I'm buying an 03 plate car with 22k miles so it shouldn't go wrong too often (hopefully!!!)

Any advise/good and bad experiences would help!!

Who are you all covered with and how much do you pay?

Thanks

*Anna*

Yeah loan it to your mate every so often and you won't need road side cover!!!!!!!!

Just see what the best deals are. I would personally go with AA or RAC

TheBishMan

I thought that too, the big 2 seem to have the best reputation but I still want to know if anyone has tried any of the others

And as for my "mate" driving it.....got him on the policy today!!!

*Anna*

Bless!!!

DanRSturbo

AA all the way m8

Juat ask Adam_BlackRS about the RAC, a broken rocker cover spring, TAXI!!!!!! and the M1

TheBishMan

DanRSturbo, lol what happened, were the RAC crap?

Oooo its neck and neck!!! Anyone tried any of the others?

Dean Saff

AA won Which, and JD power servay over the RAC this year.
We have almost twice as many patrols than the RAC,
We Fix 8 out of ten cars that we attend,
And we just obtained the Ford contract from the RAC

So it makes sense who to choose.

PM me if you decide to join AA and I will see what offers are on at the mo.

ps I'm an AA patrol.

TheBishMan

Nice one Dean sounds good mate

I'm going to see a car tomorrow so I'll let you know

Dave Henshall

was gonna join the aa online with a 15% dicount for joing onlineand signing up for direct debit,

rang them as there was a bit of confusion abou payment and they said it was even cheaper to join over teh phonce, so got anual roadside and recovery for 69 quid

AndyP

cheers Bish

Dean Saff

What car you gettin?

dickymint

AA Just dont ring if you`ve been in a smash as thats where the small print gets you, roadside recovery,if you`ve borke down not been in a smash

Dean not a dig just seen so many peeps who think they got cover to be stung with the "sorry its in a ditch" that`ll be extra sir.

Dickymint

TheBishMan

AndyP you never know mate I might need help getting home from the V!

Dean Saff Focus RS

BillyCabrio

iTrader: (1)

In ya dreams punk

I promise never to drink or get drunk after driving to any establishment....... again

andy_st200

direct line and green flag will in essence be the same as their both part of the RBS group

AndyP

Cheers mate, Ive driven a FRS before, you can trust me

Dean Saff

Sorry to say you are wrong this time mate, This was true a while back and I have herd you mention this in the past, But the AA has updated there membership and we do cover RTA's (road traffic accident)

Infact it was never as bad as you make out, as RTA recovery's would be covered if you were fully comp just claimed from your insurance.
and we would never leave a member stranded.

But just to confirm...
"Relay" does cover you in a Crash.
Cheers

Iain Mac

AA took 4 hours to come to Princes Street, Edinburgh when I got two punctures on a Sunday evening, even though they knew I had 2 kids in the car.
And for anyone who doesn't know, Princes Street is THE main street in the city centre. I wasn't in the middle of nowhere.
To make it worse, they made no attempt to comunicate with me throughout the wait unless I called them. Unless you count two texts saying help would arrive in half an hour - which were either wrong or lies - make your own mind up on that.

Ginge !

ive been with rac, greenflag and when i was with green flag i got the policy as they offered to match the AA's policy for 10 quid cheeper, when i called em out they REFUSED to take the car to the garage of my choice as i lived closer and said they would only take it to what ever was closer, i complained and kicked up a stink and they gave me a full refund, another 50 quid and payed the extra for me to join the AA for the policy i wanted, now even though thats customer service what they done was pay off a customer and convince me to join the AA

been with them for years now and got nothing but praise for em

just remember to tip the people who help ya out on the pissing rain guys, 5 quid for a cossie to ge home after the memebership to me seems lime a good deal, for the patrol man it pays for his coffee while the poor sod drys off on route to his next call risking his life once more , cant fault em, best direct debit that comes out of my account imo, feels even better when i dont have to call em out too

Dean Saff

[quote="b19bal
been with them for years now and got nothing but praise for em

just remember to tip the people who help ya out on the pissing rain guys, 5 quid for a cossie to ge home after the memebership to me seems lime a good deal, for the patrol man it pays for his coffee while the poor sod drys off on route to his next call risking his life once more , cant fault em, best direct debit that comes out of my account imo, feels even better when i dont have to call em out too [/quote]

We need more members like you mate.
The rain is deffo a down side to the job, But I really get off on seeing a happy member, big smile on their face when Ive just fixed there car and there able to carry on with there journey.

The Knife- I did say that there's bound to be somone that had poor service, these things happen No breakdown service is infailable. But Im sure the Good out way the bad with most members.

Ginge !

also the bigger the company the more chance ya are gonna have a bad experience, but if they can still keep 99% of customers happy when some smaller firms cant keep 95% the that speaks volumes in my book


just a shame they havent took my idea and carry spare cossie engines so that we dont waste there time towing us home all the time

richard_xr2i1800

i would say rac, only because i had trouble with aa, first time i called them we wanted 5 hours on the side of a very cold sea front but he did fix it very quickly, and the second time the guy didnt have a clue what he was doing, and they wanted more money for joining same day as breaking down.
Only had to call the rac once and they where very quick and the guy went striaght to the problem and fix it in under 15mins.

Rich

Paul J

AA always been great, told em once on first call that the car will not be fixable by roadside and cant be towed, they believed me and sent flat bed straight out

Dean Saff

Over 13.000.000 members...

Ginge !

so do most compaines if they charged the same no fooker would pay the cash un till the broke down and the fees would be alot higher

also its unfair saying one person never knew what they was doing but the other guy went straight to the problem unless it was the same issue and any idot can spot a fooked gearbox,,,,,,,,,,, its harder to diagnose a ecu fault with out checking

i more than rate the AA

Dangerous Malcolm..

RAC for me. Me, me dad and me sister have a family policy and it works out at just over Ł40 each for the year.
*Touch wood* I haven't had to use them in the 8 years I've been with them, but me dad has used them a few times and they've been sound, always there within the hour.

Dean Saff

You sure you dont work for the AA?

TheBishMan

Cheers for all the advise lads I think it's def going to be AA so I'll be in touch Dean

Put a deposit on the car tonight so it should be soon!!!

Dean Saff

No worries mate let me know when your ready and I'll see what I can sort out for ya.

Good news bout the car too.

BillyCabrio

iTrader: (1)

Yay

andy_st200

AA came out to my rental car and they even told me when they would be arrived by sending me a text to my phone.. and they guy that was coming had already called me too..

after he was done he showed me over his cab as in convo i said i was in IT and the GPS the AA guys have is wicked.. i havent needed to use my AA for years but i wont be changing to anything else, even if something cheaper comes along

BillyCabrio

iTrader: (1)

Here ya go lil'fella

http://www.theaa.com/services/breakd...jsp?option=200

TheBishMan

Cheers mate but I think I'll be dropping Dean a PM to join...saves me doing any work!!

salmon

Think the AA have a 25% disc for friends and family at the moment Always been top when I've needed them, and even pulled my TVR out of a ditch when I stuffed it over hartside pass!!!!!

Dean Saff

How do you know this? Top Secert...

*Anna*

Dean Saff, So does that mean TheBishMan, will be getting 25% discount too!!!!!! How nice are you!!!!!!
















Well you gotta try!!!!!

TheBishMan

Nice one luv...dean???