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Old 23-06-2014, 08:18 AM
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toff
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Default Matt Lewis

Anybody had problems with matt Lewis
Old 23-06-2014, 09:07 AM
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toff
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30 views and no replys. No looking good
Old 23-06-2014, 09:15 AM
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can't say i've seen many bad things said about matt lewis!

everyone always gooes on about how helpful and prompt he is with postage etc.

I've never had an issue when buying bits form him on ebay either

im assuming you've bought bits from him? if so could he be on holiday?
Old 23-06-2014, 09:57 AM
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I would contact him via whatever method of contact you had in first place to make your purchase or do as the others say and contact him through ebay if he is still active on there
Old 23-06-2014, 10:11 AM
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toff
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Got a hold of him. Said phone me back I'm ten that was an hour ago

4 weeks on wed. No the best service.
Old 23-06-2014, 10:31 AM
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Matt Lewis has always been great with me when i've bought stuff.
Old 23-06-2014, 10:34 AM
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Matt himself seems a good guy but his service is a shambles.

Poorly trained staff who don't know nothing about the parts they are selling, impossible to get hold of him, phone, email or eBay, I do t get how he runs a business to be honest.

Oh and to top it off, I got a bad batch of plugs with one breaking in 2 after just 20 miles, asked for a fuel filter and got a oil filter delivered lol

2 weeks of mucking about just for the sake if 3 items......never again.
Old 23-06-2014, 11:28 AM
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Spoke to him and hopefully everything will be here as he
Said tomorrow.

He did say it was his fault.
Old 23-06-2014, 12:10 PM
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Never had any bother with Matt. Always helpful, good service and a good guy to deal with in my experiences. He is always super busy and he is only human so sometimes I suppose things do get forgotten about or delayed. Hopefully its all sorted for you now mate.
Old 23-06-2014, 12:38 PM
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I've also had problems. I've always used him for parts but after my last eBay order at the start of the year I won't be going back.
Old 23-06-2014, 12:52 PM
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I have always found matt great for parts in stock but not so good for non stock items
Old 23-06-2014, 01:53 PM
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Ave sorted it out with matt.
Was just a bit worried as was a few hundred Ł if parts
Old 23-06-2014, 02:21 PM
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had one issue with matt years ago, item never arrived in his stock when he expected it to. he did me a cracking deal on the next order to make up for it, let alone delivering me a set of brake pads as he was "passing" my way later in the day.
would always see if he had stock as a first call if I ever needed anything.
Old 23-06-2014, 03:57 PM
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Never had any issues with Matt, always been able to get hold of him when needed and parts sent out quick!
Old 23-06-2014, 04:03 PM
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Another happy customer here too

If hes on holiday though...
Old 23-06-2014, 04:38 PM
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Stopped using him last year after using him for years just fed up with the parts taking ages to turn up after false promises of they have been sent out but never on time and having to keep chasing him ! So use MSD or Graham Goode racing now for everything if its on the shelf which it usually its on the door step next day
Old 23-06-2014, 05:18 PM
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i bought many times not serius problem ever.exept one time he send sensors didnt arrive but he send second pair arrived in time .think is post mistake.he answer to all questions..
Old 23-06-2014, 05:20 PM
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He's a cracking lad and will always try and help you but I mostly deal with him in person at shows.

He possibly is being let down by others but as a person, first class
Old 23-06-2014, 05:24 PM
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Originally Posted by Sinbad
He's a cracking lad and will always try and help you but I mostly deal with him in person at shows.

He possibly is being let down by others but as a person, first class

He is a cracking lad Sin and I used to buy that bullshit too
Old 23-06-2014, 05:27 PM
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I buy parts off Matt weekly and don't get any issues.
He also sends direct to my customers who pay me and they don't get issues either, if they did it would come back on me.

Everyone gets issues from time to time for whatever reason.
Its the dealing with it after that counts too, which looks like to me Matt gets sorted.
Old 23-06-2014, 05:30 PM
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Originally Posted by Jay,
He is a cracking lad Sin and I used to buy that bullshit too
We operate at 2 different levels though Jay, you are business based were it needs to be prompt and correct were I am spark plugs and oil.

I like to just take the piss because he supports Wolves
Old 23-06-2014, 06:05 PM
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Never had a problem at all with Matt or his service for what its worth

Steve
Old 23-06-2014, 06:33 PM
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Anyone that runs there own business will understand that with all the best intentions and promises in the world there will always be issues like a supplier letting you down or staff off etc or he is manic busy and there just aren't enough hours in the day. Matts a genuine guy and knows his stuff.
Old 23-06-2014, 07:16 PM
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I always use matt, never had a problem,
he s even sent me parts that have nt been paid for
Old 23-06-2014, 07:18 PM
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I asked him for a price for a load of parts for full engine rebuild called him he said he would send me prices emailed him 4 times never got a reply, shame as would have been a couple of grand of parts.
Old 23-06-2014, 09:03 PM
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Matt has been an absolute star to me and has helped me with my racing from the very start, he has many times gone out of his way to get parts to me in my hour of need, that's why my race car is covered in his stickers, because of the great service and the friendship that has come with it.
He even went out of his way to help me out the day he was moving house, that's top service for you!

steve
Old 23-06-2014, 09:05 PM
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if you think matts bad try dealing with SPEC-R.
Old 23-06-2014, 09:08 PM
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Originally Posted by cozzy jeff
if you think matts bad try dealing with SPEC-R.
lets not go there heard horror stories from customers over failing totally to complete orders and then go awol over refunds
Old 23-06-2014, 09:14 PM
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ooh dear,ill be on the phone again tomorrow.
Old 23-06-2014, 09:33 PM
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top man matt used him number of times never a let down lets face it everybodys not mr perfect but he deffo tries il always use him ,
Old 23-06-2014, 09:35 PM
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Never had any problems with Matt
Old 23-06-2014, 09:41 PM
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Has always been spot on for me
Old 23-06-2014, 09:47 PM
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Top lad, very helpfull, will always do a deal




but for fucks sake dont ask him about horses or his kitchen, cos that twat can talk.........
Old 23-06-2014, 09:55 PM
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I've ordered several parts from Matt when doing my rebuild over the last few months. Supplied me many parts, clutch, sensors, bearings, seals etc etc.

All been done via eBay & over the phone and never had any issues with delivery. Parts have always turned up between 1 & 2 working days unless stated as "economy delivery".

My experience with buying from Matt. 10/10
Old 23-06-2014, 10:01 PM
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yeah I'm not saying it's a common thing just my own experience, I called him Spain, and explained what I wanted had a good chat seems like a really nice bloke. just needs to keep on top of all the emails so as not too lose clients, will try to use in future for other bits no doubt.
Old 23-06-2014, 10:22 PM
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Spent a lot at his ebay store , always quick to answer any questions I mail him never had a problem with delivery either
Old 23-06-2014, 10:32 PM
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Matt is one of the few traders who I trust without a doubt
Old 23-06-2014, 11:26 PM
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Bought a few bits for my E36 off Matt, cheap and quick delivery. I was impressed and would order from him again.
Old 24-06-2014, 05:29 AM
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Matt's spot on, never had any problems with him and always gives me good deals and sends out parts before payment is done
Old 24-06-2014, 05:59 AM
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Got no problems with Matt, has helped me out numerous times and even helped me with other things than supplying parts


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