FletchCossie

iTrader: (4)

Got problems with my email account and my PC wont let me login on the www.hotmail.com website or through Outlook Express. Ive logged in on another PC fine, so Im assuming there's a problem with my software.

Any ideas how to remove these?

Ive tried the normal "Add/Remove Programs" but neither are listed...

NUTS RuS

iTrader: (35)

Its a big job..... but a copy and paste from Microsoft saved me typing it all


To manually remove Outlook Express 5.x or 6.0, you must rename several files. To help in this process, all system files and file extensions must be visible:

1. Double-click the My Computer icon.
2. On the Tools menu, click Folder Options, and then click the View tab.
3. In the Hide Files and Folders section, click Show hidden files and folders, and then click to clear the Hide file extensions for known file types check box.
4. Click to clear the Hide Protected Operating System Files (Recommended) check box, and then click Yes in the warning message dialog box.
5. Click OK to close the Folder Options dialog box.

To remove Outlook Express, you must rename several folders.

NOTE: Before you remove Outlook Express, make sure you are logged on to the computer with Administrative rights.

1. Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
2. Locate and rename the following folders:
* The Stationery folder:

C:\Program Files\Common Files\Microsoft Shared\Stationery
* The Identities folder:

C:\Documents and Settings\username\Application Data\Identities

-or-

C:\Documents and Settings\username\Local Settings\Application Data\Identities
* The Address Book folder:

C:\Documents and Settings\username\Application Data\Microsoft\Address Book

-or-

C:\Documents and Settings\username\Local Settings\Application Data\Address Book
3. After you locate these folders, click them one at a time, and then press F2. Rename them to old_stationery, old_identities, and old_address respectively, and then press ENTER.

You must now delete the registry key for Outlook Express:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run, and then type regedit in the Open box.
2. Locate the following registry keys, right-click the registry key, and then click Delete:

HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express
HKEY_LOCAL_MACHINE\Software\Microsoft\WAB
HKEY_CURRENT_USER\Identities
HKEY_CURRENT_USER\Software\Microsoft\Outlook Express
HKEY_CURRENT_USER\Software\Microsoft\WAB
HKEY_LOCAL_MACHINE \Software\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
HKEY_LOCAL_MACHINE \Software\Microsoft\Active Setup\Installed Components\{7790769C-0471-11D2-AF11-00C04FA35D02}
3. Quit Registry Editor.

To complete the removal procedure, rename several Outlook Express files:

1. Click Start, point to Search, and then click For Files and Folders.
2. Find and rename the following files (these files are the same in Outlook Express 6.0):

3.

Inetcomm.dll
Msoeacct.dll
Msoert2.dll
Msoe.dll
Msoeres.dll
Msimn.exe
Oeimport.dll
Oemiglib.dll
Oemig50.exe
Setup50.exe
Wab.exe
Wabfind.dll
Wabimp.dll
Wabmig.exe
Csapi3t1.dll
Directdb.dll
Wab32.dll
Wab32res.dll

Each of these files are located in two folders, the default file folder, and the C:\Winnt\System32\Dllcache folder. For example, the Inetcomm.dll file is located in the C:\Winnt\System32 folder, by default, and in the C:\Winnt\System32\Dllcache folder. You must rename the same file in both folders to successfully remove Outlook Express. To rename these files:

1. Remove any CD-ROMs that may be in your CD-ROM drive.
2. Click the Inetcomm.dll file in the Dllcache folder, press F2, rename the file to filename.old (for example, inetcomm.old), and then press ENTER.
3. Click the same file in the other folder, press F2, rename the file to filename.old, and then press ENTER.
4. When you receive the prompt about Windows file protection, do not insert the Windows CD-ROM. Instead, click Cancel.
5. At the prompt about keeping unrecognized file versions, click Yes.
6. Repeat this process with each file in the list.

Hope thats clear. I would try and fix the problem first. Have you run any Windows updates recently ? That could fix it.

FletchCossie

iTrader: (4)

Done all that cheers mate Whats the bits after it?? lol

FletchCossie

iTrader: (4)

Just shut down and restarted and now outlook express is dead lol Cheers for the info mate, just gotta work out how to kill IE6 as it wont let me install another one due to it being "Lower version"

Anonymous

Doubt its outlook express that is the issue.

Works fine on mine.

FletchCossie

iTrader: (4)

Cheers Dingy, what time you bringing your PC round to exchange with mine

digita1dragon

I thought that you were no longer allowed to use mail clients to recieve your hotmail? unless you have the upgraded account that you have to pay for?

xpackcapri

--

Jim Galbally

as per xpack

its doubtfull that its the software thats causing you issues. probably a firewall somewhere, or a shit internet connection. altho you do use HTTP / Port80 with outlook express, so its probably a software firewall thinking about it...

you run anything like that on your PC? are you on XP Sp2?

adamS2RST

As above...

ProjectBobcat

you can remove ie from xp by going to add/remove programs and then optional windows components on the sidebar, then take the tick out of the intrernet explorer box. then install firefox instead.

Jim Galbally

monkey, it doesn't ACTUALLY remove it tho :P

ProjectBobcat

oh, what does it do then, just rmeove the shortcuts?

Jim Galbally

more or less. as has been said above, it's integrated into the OS. explorer and iexpore are basically the same interfaces

FletchCossie

iTrader: (4)

Jim, my PC automatically updates itself, so probably am running Service Pack 2 for XP. I got an email in my Hotmail account saying I have to login into www.hotmail.com to access my account, so I did this and it says cookies are not enabled... Ive turned cookies on/off and it still dont let me log into the fooking thing!! My other hotmail account is fine through Outlook...