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Old 12-02-2005, 11:47 AM
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slowpoke
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Default ntl broadband people

have they done that speed upgrade thing yet that we all read about ?

matt
Old 12-02-2005, 11:53 AM
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Matt

Mine was done a while ago mate, you have to disconnect your modem for a minute or so to activate it
Old 12-02-2005, 11:54 AM
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you mean the major speed upgrade they talked about ie 750k going upto 1.5 meg etc ?

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Old 12-02-2005, 12:02 PM
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Old 12-02-2005, 12:07 PM
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ok whats the adsl speed test site thingy lol ??????
Old 12-02-2005, 12:09 PM
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ntl broadband speed changes.

Saturday, January 22, 2005 by Mick Ramsden

We announced that ntl have plans to change and introduce more speed changes. Ntl have now confirmed that broadband speeds are to be increased to 1MB, 2MB and 3MB at existing prices. The new speeds are expected to arrive in the first quarter of 2005.
Simon Duffy, chief executive of ntl has stated:-

“To retain our leadership position in broadband, we will be increasing our ntl:home products in Q1 2005 to 1MB, 2MB & 3MB at existing prices this decision reflects our determination to ensure that we will always have the most competitive range of broadband products in the market place.”

Speeds are to be increased significantly, whilst remaining at the same prices. Also note the bandwidth caps that apply to each speed in brackets.

300K 1MB – Ł17.99. (5GB monthly usage allowance)
750K 2MB – Ł24.99. (30GB monthly usage allowance)
1.5MB 3MB – Ł37.99. (40GB monthly usage allowance)

These speeds will be rolled out to new customers in first quarter of 2005. Existing customers can upgrade to these new speeds by paying a Ł25 administration fee.

Latest Update We have received information (unofficial) from a reliable source that the following upload speeds will probably be applied to the new speed upgrades.

1MB = 100K
2MB = 200K
3MB = 300K

Please note that as of yet these are unconfirmed.

http://www.cableforum.co.uk/article/...anges-update-2
Old 12-02-2005, 05:59 PM
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Old 24-02-2005, 12:11 PM
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should be done by the end of march lads, 300k > 1mb, 750k > 2mb, 1.5mb > 3mb
Old 24-02-2005, 12:23 PM
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how will you know to have to pay though??

and they are slowing down the upload speeds??? that right?
Old 24-02-2005, 12:27 PM
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no, upload speed are 1mb - 100k, 2mb - 200k, 3mb - 300k
Old 24-02-2005, 12:58 PM
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mt gf works for ntl and she says that

300K 1MB – Ł17.99. (30GB monthly usage allowance)
750K 2MB – Ł24.99. (1GB daily usage allowance)
1.5MB 3MB – Ł37.99. (1GB daily usage allowance)

this is all going to be affective as of the middle of march ,

if you have broadband through set top box then you will need to call ntl and ask then to regarde your speed (free) if you get your broadband through a cable modem then it will automatically upgrade itself

Old 24-02-2005, 02:14 PM
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i used 2 install for ntl for 2 years they are an alright service provider when the wankers in the office get it right that is
Old 24-02-2005, 04:32 PM
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Originally Posted by stevos1
i used 2 install for ntl for 2 years they are an alright service provider when the wankers in the office get it right that is
o yes, the wankers over at customer services are fucking useless!
Old 24-02-2005, 06:46 PM
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Just had an email from Tiscali saying mines being upgraded.

BUT

Originally Posted by Tiscali
The upgrades will be done by local exchange area which means they will be done in stages with the first customers being upgraded in March and the final upgrades being completed in July
Old 24-02-2005, 06:49 PM
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What about "existing cusomers pay Ł25"?? WTF is that all about?
Old 24-02-2005, 06:52 PM
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NTL Upgrades, be nice if the bloody email servers were working first
Old 24-02-2005, 07:16 PM
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Originally Posted by plynchy
What about "existing cusomers pay Ł25"?? WTF is that all about?
Well in the training my gf has had over the past couple of days there was NO mention of a Ł25 charge to existing customers.
Old 24-02-2005, 07:58 PM
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I aint been charged and mine was done ages ago!
Old 24-02-2005, 08:01 PM
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i rang em up the other day and asked about it and they said they didnt know what i was talking about and should just wait till they contact me

staff are well trained then...
Old 24-02-2005, 08:07 PM
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Originally Posted by Jim Galbally
i rang em up the other day and asked about it and they said they didnt know what i was talking about and should just wait till they contact me

staff are well trained then...
all i know is that my gf was only trained on the new broadband speeds and features over the last couple of days. They knew the upgrade was coming they just didnt know when. Going by what my gf has said they have only just found out that it is going to be the middle of march but they still dont know an EXACT date yet

Old 25-02-2005, 08:36 AM
  #21  
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Originally Posted by puntoturbo
Originally Posted by stevos1
i used 2 install for ntl for 2 years they are an alright service provider when the wankers in the office get it right that is
o yes, the wankers over at customer services are fucking useless!
Paul, are they being tight with the caps this time? Hows the punto of love, you coming to stratford next month?
Old 25-02-2005, 11:44 AM
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Originally Posted by BillyCabrio
NTL Upgrades, be nice if the bloody email servers were working first
email is just a courtesy service mate, same as ntlworld.com. what you pay for is the broadband service
Old 25-02-2005, 11:46 AM
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Originally Posted by Jonzy
Originally Posted by puntoturbo
Originally Posted by stevos1
i used 2 install for ntl for 2 years they are an alright service provider when the wankers in the office get it right that is
o yes, the wankers over at customer services are fucking useless!
Paul, are they being tight with the caps this time? Hows the punto of love, you coming to stratford next month?
yea thats the only thing mate! 3mb for 37.99 is good though! puntos orite mate, think i'll be up at stratford at next month mate, you going up?
Old 25-02-2005, 11:47 AM
  #24  
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[quote="T28 RST"]
Originally Posted by Jim Galbally
i rang em up the other day and asked about it and they said they didnt know what i was talking about and should just wait till they contact me

staff are well trained then...
customer service are shit mate, they dont know their arse from their elbow, some of the things they come out with take the piss
Old 25-02-2005, 11:49 AM
  #25  
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Our Ipswich exchange is being upgraded on 4th March.

Look on your NTL phone bill
Old 25-02-2005, 12:53 PM
  #26  
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Originally Posted by puntoturbo
Originally Posted by Jonzy
Originally Posted by puntoturbo
Originally Posted by stevos1
i used 2 install for ntl for 2 years they are an alright service provider when the wankers in the office get it right that is
o yes, the wankers over at customer services are fucking useless!
Paul, are they being tight with the caps this time? Hows the punto of love, you coming to stratford next month?
yea thats the only thing mate! 3mb for 37.99 is good though! puntos orite mate, think i'll be up at stratford at next month mate, you going up?
Hopefully, unless the misses drops before
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