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Woah - How Quick Are Microsoft!?

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Old 07-01-2010 | 09:57 PM
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Default Woah - How Quick Are Microsoft!?

My X-box packed in and I sent it off on Monday. Well, I actually took it to UPS in Wales as I fancied the mission. Anyway, It's Thursday now and apparently it's been fixed and is on its way back to me. It's been to Germany, been repaired and sent back in four days!!

How quick is that?? I was expecting to wait forever. Here is were it takes three weeks to come back lol!

Benni.

Last edited by Benni; 07-01-2010 at 10:00 PM.
Old 07-01-2010 | 10:02 PM
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Do they actually fix your old one or just send you a refurbed one and then fix your one?
Don't know anything about Xboxes, they might be easy to fix
Old 07-01-2010 | 10:11 PM
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You could either get a new one, a refurbished one or your own fixed. I hope I get a new one - Ha Ha.

Benni.
Old 07-01-2010 | 10:12 PM
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course there quick there doing 1000's a day
Old 07-01-2010 | 10:14 PM
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yea they're quick, they're used to fixing them afterall
Old 07-01-2010 | 10:16 PM
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Originally Posted by danneth
course there quick there doing 1000's a day
LOL!
Old 07-01-2010 | 10:56 PM
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Yerp sent Mine off on a Monday had a Refurb one arrive the following monday!, Not overly fussed just a shame it wasn't a HDMI one!
Old 07-01-2010 | 11:02 PM
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i presume theyve actually fixed the manufacturing faults on new xboxs so it doesnt keep happening?
Old 07-01-2010 | 11:07 PM
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Originally Posted by warrenpenalver
i presume theyve actually fixed the manufacturing faults on new xboxs so it doesnt keep happening?
Not really... Yeah, I hope I get a HDMI one, but I doubt I will.

Benni.
Old 07-01-2010 | 11:27 PM
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Im pretty sure when you send it off they replace the cooling unit for the cpu to the same one that comes in the elites. I should imagine a pretty straight forward task.

Still, good on them for sorting it out that quickly. As said above, they must be getting about a 1000 a day, so they must have alot of people on the case.
Old 07-01-2010 | 11:30 PM
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what it is is a plate that is over the top of the cpu it over heats and causes the solder to snap from the circuit board my gf's dad fixes them they remove the disk drive remove the sheild from below and re solder the circuit board then replace the drive without the heat sheild
Old 07-01-2010 | 11:31 PM
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i wish HP were as good my laptop has similar cooling fault. theyve had 1000's too and its a known manufacturing fault but theyve done the opposite of microsoft and denied all responsibility!
Old 07-01-2010 | 11:33 PM
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Phone Rogue Traders.

Benni.
Old 08-01-2010 | 12:26 AM
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Lol yer my hp im on now cooks its self all the time!
There crap would never have another!!!!
Old 08-01-2010 | 07:38 AM
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My mam has a cheapo HP laptop for messing about on, it's the worst machine I've ever used.

Fair play for microsoft sorting you out so quick Benni, but still, PS3 ftw.
Old 08-01-2010 | 07:43 AM
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Originally Posted by warrenpenalver
i wish HP were as good my laptop has similar cooling fault. theyve had 1000's too and its a known manufacturing fault but theyve done the opposite of microsoft and denied all responsibility!


Old 08-01-2010 | 08:21 AM
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When you get a new XBox is the warrenty a year or 2?

Also do you need to send anything off to activate your warrenty with them?

I got a new super elite one a month or so ago
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