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computer experts, help needed again!

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Old Jan 4, 2010 | 06:21 PM
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Default computer experts, help needed again!

evening;

got a problem with my laptop, be greatful if someone can help me

right, i think my laptop has got a virus as it wont allow me to download anything from the internet. if i click on save the file does not save anywhere, if i click on run nothing happens. this also happens in safe mode.

i have got AVG on my laptop, but this will not run in normal or safe mode, i cannot even run as administrator.

i have tried uninstalling avg but it comes up with an error.

help please!!
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Old Jan 4, 2010 | 07:13 PM
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i'm sure if i was female & attractive, i'd have loads of replies!! lol
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Old Jan 5, 2010 | 09:08 PM
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Old Jan 5, 2010 | 09:22 PM
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download malware bytes you may need to do this in safe mode to scan it

http://download.cnet.com/Malwarebyte...-10804572.html
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Old Jan 5, 2010 | 09:23 PM
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Have used this one quite a few times!

http://www.superantispyware.com/

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Old Jan 5, 2010 | 09:28 PM
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Originally Posted by avid-fan
download malware bytes you may need to do this in safe mode to scan it

http://download.cnet.com/Malwarebyte...-10804572.html
cheers, but, thats the thing i cant download even in safemode, maybe i have some setting wrong on my laptop to stop me downloading

i'm on Vista by the way
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Old Jan 5, 2010 | 09:29 PM
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Originally Posted by Stu.H
Have used this one quite a few times!

http://www.superantispyware.com/

cheers Stu, but i cant download anything, even in safemode
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Old Jan 5, 2010 | 09:40 PM
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I got the same virus last Xmas

And had to pay for software to get rid of it had to much to lose on the pc hardrive for a format

i used this software TBH i paid about Ł20 last year and it been flawless saved me loads of times STOPZILLA

http://www.stopzilla.com/products/st...FVBd4wodTC6EIA

iirc it scan the pc before you pay for it

so its worth a try matey
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Old Jan 5, 2010 | 09:42 PM
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cheers
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