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Microsoft Xbox 360 repair - I Need Some Shipping Help?

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Old 03-01-2010, 11:06 PM
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Benni
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Default Microsoft Xbox 360 repair - I Need Some Shipping Help?

I've done what I need to do and I have been sent an Email from UPS. It's a UPS Label for Frankfurt, Germany. Repair Centre. So all I do now is put that label on the box and send it? Do I take it the Post office or do I have to send it with UPS. Also, the nearest UPS is ten miles away so do I post it to there and then they post it to Microsoft? Can I take it there by car? I'm kind of confused.


I'm only getting it fixed because of the Forza thread.


Benni.

Last edited by Benni; 03-01-2010 at 11:09 PM.
Old 03-01-2010, 11:15 PM
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UPS Returns Label Delivery

This notice tells you that a UPS shipper has sent you an electronic UPS Returns Label.

You can print and use this label to include in your outbound shipment, or send it to the consignee. The label will be available for 10 days.

Note: When retrieving your UPS Returns Label below, we will provide you with both a UPS Returns Label and Commercial Invoice if the invoice was prepared by the original shipper.

View UPS Returns Documentation Instructions

Retrieve Your UPS Returns Label .

Get the Receipt.

Find the Closest Service Location.

Find Out More About Returning Your Shipment

Is the email I have.

Last edited by Benni; 03-01-2010 at 11:16 PM.
Old 03-01-2010, 11:17 PM
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nugnah
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how long have you had the xbox Benni , my cd drive failed at 9 months and i took it back to curry's who put me on phone to microsoft so i put phone down and demanded a new one from curry's , sale of goods act mate, Point of sale, they have to replace it which they did. I purchased it from them not microsoft.

jason
Old 03-01-2010, 11:24 PM
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My now ex Girlfriend bought it me mate. I have no receipt and no proof of purchase. Technically it's a stolen console as they demanded it back and claimed I'd borrowed it, which was a lie... It's far too messy for me to go round there demanding a receipt.

Although my friend has a receipt for one which isn't very old, and he offered to take mine in to Comet as his. Do you know if that will work? Do they have serial numbers.

Benni.

Last edited by Benni; 03-01-2010 at 11:25 PM.
Old 03-01-2010, 11:27 PM
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yes they do have serials mate
Old 03-01-2010, 11:28 PM
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Glad we never went with that one then... Thank's for stopping me from going to jail.

Benni.
Old 03-01-2010, 11:30 PM
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just tell ms you havnt got a printer, ups will pick it up from your home address and deliver it back. Just offer to be in a box not original 1
Old 03-01-2010, 11:31 PM
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just checked my curry's receipt and they don't put the serial on the receipt so you might have a chance at comet , just be firm and stand your ground and quote point of sale goods act to them
Old 03-01-2010, 11:33 PM
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Originally Posted by nugnah
just checked my curry's receipt and they don't put the serial on the receipt so you might have a chance at comet , just be firm and stand your ground and quote point of sale goods act to them
but some list serial nos as there usually a block order
Old 03-01-2010, 11:44 PM
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Originally Posted by mrjenrst
just tell ms you havnt got a printer, ups will pick it up from your home address and deliver it back. Just offer to be in a box not original 1
Fantastic advice. I'll do just that.

Benni.
Old 04-01-2010, 12:09 AM
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Originally Posted by Benni
Fantastic advice. I'll do just that.

Benni.
No worries, happy new year mate
Old 04-01-2010, 12:21 AM
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Happy new year!!

Benni.
Old 04-01-2010, 07:35 AM
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I got mine fixed by some bloke on ebay, only cost £20. It had been sat upstairs since it got red ring of death early last year, I only got it fixed for forza3!
Old 04-01-2010, 07:58 AM
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bloke on ebay must be laughing his head off, since MS do it for free. As said above Benni, print the stuff out and get UPS to collect it, simples, done 3 now!
Old 04-01-2010, 10:28 AM
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I wouldn't pay someone to do it if it's free from the genuine people. I'll have to start that game and just send them off. LOL. What is UPS's number, the one I need? Can't find it.


Benni.
Old 04-01-2010, 10:41 AM
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https://wwwapps.ups.com/pickup/sched...WT.svl=PNRO_L1

or

UPS in UK
Forest Road
Feltham
Middlesex TW13 7DY
United Kingdom
Customer Service: 08457-877-877
Opening Hours:
Monday - Friday: 08:00 - 20:00
Saturday: 08:00 - 14:00
Old 04-01-2010, 12:10 PM
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You just print it off and stick it on the box. Call UPS to arrange a time for them to come round and collect it!

Don't forget to leave your details inside the box!
Old 04-01-2010, 12:20 PM
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if microshaft have accepted a repair on it, then its not blocked and would be perfectly accepted to be sent back.

ive sent in flashed xboxes with 1 red ring before and they sent me a brand new console lol
Old 04-01-2010, 02:06 PM
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Im pretty sure there is no serial number on the box of the XB360, just on the console itself. Hence they have a hole in the box showing the back of the console's serial number.

I would take it back to Comet in ya mates box.

Just remember, they maybe able to tell the difference of each console.

The Core/Arcade has a white plastic game slot (DVD draw), pro has a silver. Easiest way of telling the two apart.
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