Dont know if anyone can help or knows anything about it but....

I have the samsung pixon M8800, Ive owned it since February, and the touch screen has stopped working leaving the phone basically unusable...

I have managed up until now to get it come back to life so i can use the touch screen feature, but now it wont work at all

Does anyone know either how to get it working, or what im entitled to from Orange, as im in a contract with them with the phone, I didn't take out the insurance on the phone either as i never have done or needed to before...

So come on mobile bods help me out please!!!

x

 

you should have warranty on that mate

 

well thats what i thought but whenever anything is mentioned with orange, they are like take it to the store, it will cost you Ł60 and Ł6 a month to get it sorted :s

x

 

lol ill get you to ring them then sorted!! lol

x

 

do that thing that was on here a few months back to get out the contract with them,
they put charges up so ring them and do it that way or see if they will give u new phone

 

eh? lol

x

 

found it

https://passionford.com/forum/genera...ne-it-now.html

 

Thanks for the link, was a good read!

I dont really wanna end my contract cos i dont know if they will give me another lmfao also it costs to end a contract doesn't it? the remainding months...?

x

 

Phone will be under warranty for the length of the contract. Eg 12/18 months

 

no it dont cost to cancel because they have broken contracts, try get a new fone from them or something

 

yeh phone should be under warranty. Go to the shop kick up a fuss and dont leave with out a new phone!! T-Mobile used to have service centres that you could just pop in to. Maybe orange has the same?

 

Well its late night shopping in town tonight so might just pop into the orange shop and have words...do u think ill need the box n everything? or be ok going in with the phone?

x

 

beat ya to it! I phoned the orange shop up where i got it from and they told me that as its over 6 months old it would have to be sent off for repair, she then gave me a number...and a website....

the repair is not done by anyone who has anything to do with orange and charge me Ł17 for it, and if the phone can't be repaired i wont get it back unless I pay Ł15!

Just been offered a phone from a mate, so just waiting to find out how much she wants for it...that will make my decision on what i do next about it! lol

x

 

I cant go on O2 lmfao

well im picking up this other phone when i finish work so sod em! lol

x

 

lmfao loooooooooong story lol

sony ericcson W910i....near enough brand new, only used when she was abroad for her holiday in the summer, and even still has the plastic cover on the screen!

x