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Nero problem - please help

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Old 26-12-2004, 02:50 PM
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Thrush
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Default Nero problem - please help

Just installed Nero (think it is 6 - says OEM SUITE 1 on it but also Express 6 and Vision 2 SE) but when I went to lauch it it did launch but also came up with an error report saying there are known compatibility issues with my operating system (XP Pro) and that I have to download a patch from Nero. So I went to Nero but it said the patch was only compatible with 98, 2000, and ME, if you have XP you need to go to Microsoft's site for the direct patch. Thing is, I don't know what patch I need from them

Anyone help me out with a direct pointer to the patch that I actually need?

EDIT - this was the page Nero provided a link to;

http://www.microsoft.com/technet/sec.../MS04-028.mspx
Old 26-12-2004, 03:06 PM
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Billabong
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Just run windows update.
Old 26-12-2004, 03:07 PM
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Thrush
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Do what

How
Old 26-12-2004, 03:09 PM
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Billabong
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Have you really not heard of it?

Click Start>Programs>Windows Update.

It's a little thing MS supply to make sure your operating system etc. is up to date - bug fixes / vulnerability patches etc.

Hope you've got broadband
Old 26-12-2004, 03:10 PM
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NUTS RuS
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Top of screen > Tools > Windows Update
Old 26-12-2004, 03:11 PM
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Thrush
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Yeah, just had a blonde moment

Anyway, ran it, no updates available at this time it told me....

So still don't know what is up with Nero then
Old 26-12-2004, 03:33 PM
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Billabong
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http://www.nero.com/en/nero-up.php


Or open your nero suite, there should be a screen to check version & updates - there will have been some updates to NERO to fix compatibility issues with XPSP2.
Old 26-12-2004, 03:52 PM
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Thrush
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Thanks Bill. I already looked at that Nero page, but wasn't sure wheather I needed just one or all of those downloads... When I can get back on the other PC I shall try the other thing you said and report back
Old 26-12-2004, 04:42 PM
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DanRSturbo
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Just ignore the error message and carry on. Nero works fine under windows xp
Old 26-12-2004, 04:45 PM
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i agree wiv dan too ive got same version and i had that error message. only popped up once and runs sweet.

just ignore it and carry on mate
Old 26-12-2004, 05:54 PM
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Oh.... right then
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