utternutter

basicly bougt a laptop from currys over a year ago, within 6 months it died so sent of for repair, new motherboard fitted, then a couple month ago it done it again, luckily i had 2 days warentee left lol, sent off again, and again another new motherboard fitted, i have had it back maybe 4 weeks max and its fucked again.

poss same fault will they cover it or tell me to sling one???? i just dont want em to fix it and then say yes sir that will be a few hundred pls etc

BM08

probably tell you to do one. What exactly is the problem? And what laptop is it? Just so nobody else buys one

DaveZS

Doesn't matter if it isn't within their '12 month warrenty' bollocks. Hit them with the sale of goods act, and go down either the fit for purpose or how long should it last route.
In the first instance you will probably be told to do one, but speak to a manager, or get a number or address to their head office. Once you mention taking it to small claims court if you have to they will soon be offering to sort it out.

http://whatconsumer.co.uk/the-sale-of-goods-act/

Eagle

iTrader: (2)

think you get 2 years on european goods as warenty ... http://www.thisismoney.co.uk/bargain...icepage_id=131
hope this helps

DanRSturbo

Most repairs are covered for a 30 period I think. Either way, that's a shit laptop you've got there 2 have 2 motherboard failures. I'd take it back to the shop and demand it fully inspected and each component tested to ensure it's fully working. I took out a 5 year extended warranty on mine.

danb21t

if they dont repair it because its 'out of warranty' is cheeky as fook - replacing the motherboard basically makes it a new machine, even more so in a laptop!

sales of good act all the way, its clearly not fit for purpose as Dave mentioned ^^

utternutter

well just called em they said 90 days warentee on repairs so ok thats cool


i fooked right up i mentioned to matey they took over a month to repair it before and he hinted about there 28 day guarantee repair or money back ... FOOK IT i missed that one



maybe they will do the same again lol

BM08

Thats shit, how can you manage 28 days without a pc, some people relay on their pc if it broke a 2nd time id demand a different laptop, or at least a brand new one of the same make

rubinsbin

speak to the company who did the warranty repair-youll get all sorts of wrong advice here-
like>>>> 30 days i think!!!!lol he thinks.maybe. why reply if thats the answer.

utternutter

well the laptops just came bback no charge

its had a replacement motherboard and for some reason its got a new top on it they have changed the lcd and lid !!!!


fookiin 3 motherboards in one year is madness

BM08

If it goes again id be demanding a different model

ESCYSCOTT

iTrader: (1)

My other laptop is currently at "techguys" now for probably its third motherboard in the 5 years i've had it! Good job i took out the extra cover i say!!

My cover runs out in december so i'm hoping they'll just say fook it a sort me some vouchers so i can go buy a new one.

Rick Astley

Sounds like they have reconditioned it or just given you back a reconditioned laptop.

utternutter

na its deffo my laptop, why its got a new top bit with screen etc i dont know, maybe they broke it or something.


seriosuly pondering selling it now though and buying a better make

zetec-Sam

iTrader: (2)

If its actually the MoBo going each time, it clearly means theres another fault causing it. most likely something like the PSU. I would have demanded money back/new one :/
Isn't a dell laptop by any chance?

BM08

Hes talking about "Techguys" which are the people who deal with the technical side of things within Pcworld.................. and Pcworld do not sell Dell laptops

Rick Astley

Do all the winking you like mate, but your actually wrong, PCWorld now do indeed sell Dell Laptops and have done for a number of months.

zetec-Sam

iTrader: (2)

yes I know he is, and as said above, pcworld do sell dell (unfortunately)

BM08

Couldnt see any on the website, i clicked on laptops and then "all laptops" and went through 3/4 pages, not one Dell was listed.

Although i suppose its listed in price order, so the Dells might be on page 1229

zetec-Sam

iTrader: (2)

Well the one near me does as i've seen them in there (was only a short visit, didn't stay for long, most useless place in the world!)

BM08

It is, unless you know what your looking at/for, i would never recommend anyone go to Pcworld for a pc/laptop. All they want is the money in the till, sod the customer

zetec-Sam

iTrader: (2)

I knew what i wanted, they just didnt have anything of the standard I wanted :P Having no shop that does top-end pc parts near me is rubbish

BM08

Same here, if i want top end parts i get them online, Ebuyer is very good.

zetec-Sam

iTrader: (2)

yep, ebuyers returns department are second to none!
ocuk on the other hand are utter crap!

utternutter

i want to put it on ebay but im worried about scammers, i certainly dont want to accept paypal as payment

BM08

If you get rid then have a look on Ebuyer for a new one, you can tell the popular pc's and laptops by the amount of customer reviews, and you can read each one to see if its any good or not They do top end right down to the cheapo ones (£200-300)

utternutter

to be honest im just going to spend 2-250 on a used one, common sence says mine just been fixed should be good as gold but fook that, 3 montherboards in a year makes me paranoid, maybe its just advent laptops who knows

utternutter

I DONT FUCKING WELL BELIEVE THIS


its gone again !! a week i have had it this time

it wont load up, no bios menu or anything it just blank screen as per usual

this is fucking rediculous

zetec-Sam

iTrader: (2)

take it, back, tell them to shove it up their arse, and get ur money back. iirc, ur rights are something like they have 2 goes to fix it, afterwards they have to replace/refund.

carfixz

what make and model is it?

utternutter

advent 5401

Eagle

iTrader: (2)

dont google that your not alone ....

utternutter

fookin coonts there collecting it to repair it again tomorrow, i wonder how ong it will last this time

utternutter

well its back and had another mother board and lcd


4 motherboRDS AND 2 LCDS ITS HAD

BM08

Hahah and they call that a laptop

utternutter

heres the even funnier bit i forgot to update


it broke 1 day later !!!!!!


i called raving and ranting, the tookt he two prev repairs into consideration as they were so close and put it into one, therefore my 28 days repair was up, gave me a case number i walked into currys and received a £450 gift card


bought a dell inspiration machine now so lets see how long that one lasts me