fuzzy

....anyone got any easy tips on who or how without spending an hour phoning and getting passed around different departments and left on hold before the line gets cut off by the company with the worst customer service in history?

Rick Astley

You could do it online - https://mysky.sky.com/portal/site/sk...contactus/kana

Select cancellation from the first drop down list.

Notify them that you will be cancelling your direct debit within 30 days also. Also bear in mind if you cancel and your within a contract period they may either refuse or ask you to pay a large charge.

fuzzy

im not within a contract period, ive had sky for years now ,im just fed up watching the same old shit over and over on discovery

Rick Astley

Yeh, I'm getting to the point now where I know American Hotrod and American Chopper word for word.

fuzzy

im probably missing it but i cant seem to see the cancellation bit....?

fuzzy

...yep, i see it now.

Rick Astley

It's saturday morning, I'll let you off... Just this once though!

neil andeRSon

iTrader: (3)

they really don't like it when you cancel it. the missus had a right barney when we did. they kept offering different packages at different prices. took fookin ages for them to except the act we thought it was'nt worth it. fookin rip off!!

fuzzy

i dont view it as a rip off but paying what we pay for the same old programs over and over has become a bit boring.
and as we have virgin media on the tv's upstairs showing the same stuff already so one has to go.

neil andeRSon

iTrader: (3)

i did'nt to start with. till the prices went up an it was the same old programmes they were showing. thing that really wound me up with it was the amount of flaming ad break's.

fuzzy

yep, you can guarantee that no matter what time you flick channels it will be on a add break when you turn it over.
its still Ł21.50 for the family package ive had for years.

neil andeRSon

iTrader: (3)

is that sky+? we were paying nearly Ł40 a month. i know the + is Ł10 more a month tho. but that would have takin it to just over Ł30.

fook know's what package we were on then. i thought it was the family one!

fuzzy

no, just normal sky. you dont need + as programs are repeated that often you wont miss them anyway.

neil andeRSon

iTrader: (3)

lol that's true...

morcheen

they fall over themselves to give new customers all sorts of deals,but give people who have been with them for years fuck all.i'm cancelling soon too.see what they offer me to not ? got to go as american hotrod/chopper/haulins on in a minute

Daviet

if you have virgin media get yourself a eurovox
if you havent already lol

yellowsierra

The whole system is set up to make it easy to upgrade but when it comes to canceling its very hard and you get passed from piller to post.

However,There is an easy way

Just call your Bank and cancel the direct debit/Standing order and soon enough you will have sky on the Phone to you offering you what YOU want.

Simples

BM08

They WILL contact you yes, but it wont be to offer you anything, they will be more than likely splitting hairs because you havent made the payments

kitted_escort

when i canceled mine i told them i was moving to USA lol

BM08

Nice one, i guess theres no point offering someone another package at discounted prices if their moving to a different country huh

Although knowing my luck they would probably say "oh thats fine sir, we have a partner company in the states and we can switch you over immediately" errrr yeah ok, wonderful

fuzzy

i plan to stop the direct debit but only after ive informed them before the next payment so ive given them the 30 days notice. i will block the DD just in case they try to take any more money as i know they are cunts to deal with.

fuzzy

i prefer to keep it simple. ill tell them its shite and i dont want it anymore. they wont waste my time offering and trying to convince me when someones been so blunt.

Fil

money well spent

dojj

iTrader: (3)

some programs have their ad breaks at different tiems mate, so you can still switch over and watch some other crap while the breaks are on during the crap yu are watching

morcheen

but you keep forgetting what you were watching ,because of trying to avoid all the add breaks

dojj

iTrader: (3)

just wait till you want to watch what you want to watch, then, when the ad break is on, do something while putting it on live pause

then, when yuo come back, just ff it a bit till the program starts, then do it again through the next breaks etc etc

works for me

Daviet

money well spent is an understatement lol.i know someone thats had theres over 4 years and still working fine,thats at least 48xŁ50min hes saved.
best 80quid they ever spent

Csm

Just cancel your direct debit if thats how you pay, they will soon cut it off without costing you a bomb speaking to some shithead who offers you it cheaper etc etc LOL