any need for arrogance?
02-03-2009 | 07:27 PM
#82
Too many posts.. I need a life!!
Joined: Oct 2004
Posts: 622
Likes: 0
From: London
Hi Chris,
I'm Will, Workshop Manager @ Motorsport Developments, I personally spanner on jobs like that when they come into the workshop and will explain why we no longer offer a fitting service.
The age of the cars in the RS scene is against them now in all honesty, sometimes you get a car that is clean and solid, other times you get some that look like they've been kept in the sea!
As such, after we experienced a run of cars that caused huge amounts of grief (bolts shearing, straps snapping, sealing rings breaking up etc.) we revoked our fuel pump fitting service on in-tank pumps.
Hope that clears things up for you.
I'm Will, Workshop Manager @ Motorsport Developments, I personally spanner on jobs like that when they come into the workshop and will explain why we no longer offer a fitting service.
The age of the cars in the RS scene is against them now in all honesty, sometimes you get a car that is clean and solid, other times you get some that look like they've been kept in the sea!
As such, after we experienced a run of cars that caused huge amounts of grief (bolts shearing, straps snapping, sealing rings breaking up etc.) we revoked our fuel pump fitting service on in-tank pumps.
Hope that clears things up for you.
the cockey bastard,,,,,,,,, was there till 8pm trying to bodge the fucker back up so the car could run, fuel pump and filter brackets snapped, the hoses fell apart almost, with no factors open as it was a saturday and also like a cunt i decided to use the MOT ramp as it was the closest to the door
wish i told my mate at the time that its not worth fucking about with on a saturday afternoon
02-03-2009 | 07:28 PM
#83
Borg Warner EFR Equipped!
Joined: Apr 2005
Posts: 5,810
Likes: 2
From: In the unit, building a 450bhp Time Attack Focus!
02-03-2009 | 07:30 PM
#84
PassionFord Regular
Joined: Jul 2006
Posts: 358
Likes: 0
From: Plymouth
02-03-2009 | 07:32 PM
#88
Too many posts.. I need a life!!
Joined: Oct 2004
Posts: 622
Likes: 0
From: London
we sometimes have to allow people to mod pumps to fit in the intank senders dueto the correct pump/sender combos not being available, the ML270 being the most comon issue
02-03-2009 | 07:35 PM
#91
I will take the heat for this one I reckon as I'm going to guess you were the guy asking questions about how to fit an ITP048 fuel pump this morning and complaining that there were no instructions with it?
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
Hi Chris,
I'm Will, Workshop Manager @ Motorsport Developments, I personally spanner on jobs like that when they come into the workshop and will explain why we no longer offer a fitting service.
The age of the cars in the RS scene is against them now in all honesty, sometimes you get a car that is clean and solid, other times you get some that look like they've been kept in the sea!
As such, after we experienced a run of cars that caused huge amounts of grief (bolts shearing, straps snapping, sealing rings breaking up etc.) we revoked our fuel pump fitting service on in-tank pumps.
Hope that clears things up for you.
I'm Will, Workshop Manager @ Motorsport Developments, I personally spanner on jobs like that when they come into the workshop and will explain why we no longer offer a fitting service.
The age of the cars in the RS scene is against them now in all honesty, sometimes you get a car that is clean and solid, other times you get some that look like they've been kept in the sea!
As such, after we experienced a run of cars that caused huge amounts of grief (bolts shearing, straps snapping, sealing rings breaking up etc.) we revoked our fuel pump fitting service on in-tank pumps.
Hope that clears things up for you.
ps. i sometimes treat my staff and people on the other end of the phone like thicko's so i'm sure everyone's done it
02-03-2009 | 07:35 PM
#92
PassionFord Post Whore!!
Joined: Apr 2004
Posts: 7,594
Likes: 0
From: Lincoln
every one has their off days and although i try my best i know im not 100% perfect all of the time on the phone. sounds like a positive outcome after stu's post.
so will you be going back there again in future??
so will you be going back there again in future??
02-03-2009 | 07:37 PM
#93
Borg Warner EFR Equipped!
Joined: Apr 2005
Posts: 5,810
Likes: 2
From: In the unit, building a 450bhp Time Attack Focus!
No problems mate 
Was just clarifying that the pump is a generic unit that fits many cars and as such comes with no instructions either from us or the manufacturer.
In fact, i'm struggling to think of any fuel pumps that come with fitting instructions!
Rich_w - Nothing wimpy about it mate
The simple reality of it is, our £45 per hour + VAT labour rate can be spent far better by the customer if we're setting a car up/mapping it as apposed to drilling bolts out/helicoiling/rivnutting etc.
Was just clarifying that the pump is a generic unit that fits many cars and as such comes with no instructions either from us or the manufacturer. In fact, i'm struggling to think of any fuel pumps that come with fitting instructions!
Rich_w - Nothing wimpy about it mate
The simple reality of it is, our £45 per hour + VAT labour rate can be spent far better by the customer if we're setting a car up/mapping it as apposed to drilling bolts out/helicoiling/rivnutting etc.
02-03-2009 | 07:43 PM
#95
I will take the heat for this one I reckon as I'm going to guess you were the guy asking questions about how to fit an ITP048 fuel pump this morning and complaining that there were no instructions with it?
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
Now you cant fault a reply like that mate
We all have bad days , and i will admit i can be a little harsh at times but an apology is all you can ask for and i see a honest one offerd here
02-03-2009 | 07:43 PM
#96
I've found that life I needed.. It's HERE!!
Joined: Oct 2007
Posts: 1,083
Likes: 0
02-03-2009 | 07:45 PM
#97
PassionFords Creator
iTrader: (12)
Joined: May 2003
Posts: 28,824
Likes: 95
From: Blackpool, UK Destination: Rev limiter
To clarify, the main reason we don't undertake fitment of in tank Escort Cosworth fuel pumps is the simple fact that the fuel sender unit, which must be re-used, is quite often absolutely rotten.
Those items are NLA at Ford and the last one I sourced took about three months to find. I recall Paul @ NYRSS was my Saviour.
Whilst it can be bodged back on, it would be unethical of us to put back a rotten one as of course this allows fuel vapour to escape constantly which is dangerous so it leaves us with a dead car and the customer stranded, both of which make me look bad. (Especially if I phone them it seems)
The snapped bolts etc are a supplementary drain on both time and customers wallets.
As a result, I simply wont fit one anymore. Sorry.
Those items are NLA at Ford and the last one I sourced took about three months to find. I recall Paul @ NYRSS was my Saviour.
Whilst it can be bodged back on, it would be unethical of us to put back a rotten one as of course this allows fuel vapour to escape constantly which is dangerous so it leaves us with a dead car and the customer stranded, both of which make me look bad. (Especially if I phone them it seems
)The snapped bolts etc are a supplementary drain on both time and customers wallets.
As a result, I simply wont fit one anymore. Sorry.
Last edited by Stu @ M Developments; 02-03-2009 at 07:46 PM.
02-03-2009 | 07:51 PM
#99
I've found that life I needed.. It's HERE!!
Joined: Aug 2004
Posts: 1,062
Likes: 1
From: Essex or Uxbridge normally...
I will take the heat for this one I reckon as I'm going to guess you were the guy asking questions about how to fit an ITP048 fuel pump this morning and complaining that there were no instructions with it?
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
Fair play to you mate.
02-03-2009 | 08:03 PM
#102
the sierra tank strap design is fairly shit to start with and it's hit and miss if the bolts come out or not, normally the first 2 will then the 3rd one will take 5 hours to do 
02-03-2009 | 08:38 PM
#109
I've found that life I needed.. It's HERE!!
Joined: Oct 2007
Posts: 1,083
Likes: 0
02-03-2009 | 08:40 PM
#110
02-03-2009 | 09:06 PM
#112
2 along from the n mate and the one before the full stop.
http://www.urbandictionary.com/defin...term=half+stop
HTH
02-03-2009 | 09:12 PM
#113
PassionFord Post Whore!!
Joined: Jun 2003
Posts: 6,711
Likes: 0
From: In a house
No response from the guy.......
Funny people say that about Stu l have brought some thigns from him and never had a problem and also with out ever meeting him before hand l showed him, Nicole and his daughters around a yacht l worked on and went for lunch and dinner l recall the same day and always found him very polite and amiable, if l recall correctly we also got pissed in the airport,
to summarise we all have of days and can be caught with things on our mind but Stu to me is a very genuine nice guy so l would only think he had an of days.
Mike
Mike
Funny people say that about Stu l have brought some thigns from him and never had a problem and also with out ever meeting him before hand l showed him, Nicole and his daughters around a yacht l worked on and went for lunch and dinner l recall the same day and always found him very polite and amiable, if l recall correctly we also got pissed in the airport,
to summarise we all have of days and can be caught with things on our mind but Stu to me is a very genuine nice guy so l would only think he had an of days.
Mike
Mike
02-03-2009 | 09:25 PM
#114
Proven Legendary Status
Joined: May 2003
Posts: 6,156
Likes: 0
From: England
2 along from the n mate and the one before the full stop.
http://www.urbandictionary.com/defin...term=half+stop
HTH
http://www.urbandictionary.com/defin...term=half+stop
HTH
Ah Gotcha!
It was a trick question. The half stop just before it become 51%
02-03-2009 | 09:37 PM
#115
PassionFord Post Troll
Joined: Jul 2005
Posts: 2,665
Likes: 0
From: liverpool
not being funny but why should he talk you through fitting the pump etc....
Decent technicians are skilled people, yet any fred in a shed thinks they can fix a car.
you wouldent go down to wickes or B&Q, buy some plumbing gear then phone them back for fitting advice.
if your not upto the job dont do it, think the reply off stu above is more than adequate.
Decent technicians are skilled people, yet any fred in a shed thinks they can fix a car.
you wouldent go down to wickes or B&Q, buy some plumbing gear then phone them back for fitting advice.
if your not upto the job dont do it, think the reply off stu above is more than adequate.
02-03-2009 | 09:42 PM
#116
PassionFord Post Whore!!
iTrader: (4)
Joined: May 2004
Posts: 7,886
Likes: 35
From: Bangor, Northern Ireland
I've talked to Stu on the phone and wouldn't describe him as blunt in a rude way, more he gets straight to the point. Nothing wrong with that all in my opinion! I'm sure he gets fucked off answering the same/stupid questions over and over too lol, but you can't really blame him for that.
02-03-2009 | 10:36 PM
#117
Thread Starter
Wahay!! I've lost my Virginity!!
Joined: Jan 2009
Posts: 74
Likes: 0
From: middlesbrough
I will take the heat for this one I reckon as I'm going to guess you were the guy asking questions about how to fit an ITP048 fuel pump this morning and complaining that there were no instructions with it?
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
I advised fuel pumps didn't come with DIY instructions and to see a mechanic if your not sure as fuel systems are dangerous. You told me it was fitted by an auto electrician and I advised that he was not really a mechanic who would understand fuel systems.
You asked what the pipe and clips were for and I told you they were to connect the pump to the sender in exactly the same way the original was, and you told me you had already finished the job and the original didn't use clips so you hadn't either.
You also wanted to know why it came with an electrical connector that fits the pump with two wires coming out of it. I advised you use a nice new connector on your new pump as your old one will be 15+ years old. Yo told me you shoved the old connectors on as they seemed to fit.
I may well have been short and I do have a reason but I wont bore you with it as there is no excuse for being short with customer's but if it is you, I just couldn't see why you would mess with a fuel system if you weren't confident because this is possibly the easiest fuel pump to fit on any car and getting things like this wrong can not only melt engines but also set fire to cars.
Apologies mate, if you Pm me your number I will call you and apologise in person.
apologie accepted
02-03-2009 | 10:56 PM
#118
Thread Starter
Wahay!! I've lost my Virginity!!
Joined: Jan 2009
Posts: 74
Likes: 0
From: middlesbrough
No problems mate Was just clarifying that the pump is a generic unit that fits many cars and as such comes with no instructions either from us or the manufacturer.
In fact, i'm struggling to think of any fuel pumps that come with fitting instructions!
Rich_w - Nothing wimpy about it mate The simple reality of it is, our £45 per hour + VAT labour rate can be spent far better by the customer if we're setting a car up/mapping it as apposed to drilling bolts out/helicoiling/rivnutting etc.
Was just clarifying that the pump is a generic unit that fits many cars and as such comes with no instructions either from us or the manufacturer. In fact, i'm struggling to think of any fuel pumps that come with fitting instructions!
Rich_w - Nothing wimpy about it mate
The simple reality of it is, our £45 per hour + VAT labour rate can be spent far better by the customer if we're setting a car up/mapping it as apposed to drilling bolts out/helicoiling/rivnutting etc. sorry.
02-03-2009 | 11:08 PM
#120
To clarify, the main reason we don't undertake fitment of in tank Escort Cosworth fuel pumps is the simple fact that the fuel sender unit, which must be re-used, is quite often absolutely rotten.
Those items are NLA at Ford and the last one I sourced took about three months to find. I recall Paul @ NYRSS was my Saviour.
Whilst it can be bodged back on, it would be unethical of us to put back a rotten one as of course this allows fuel vapour to escape constantly which is dangerous so it leaves us with a dead car and the customer stranded, both of which make me look bad. (Especially if I phone them it seems)
The snapped bolts etc are a supplementary drain on both time and customers wallets.
As a result, I simply wont fit one anymore. Sorry.
Those items are NLA at Ford and the last one I sourced took about three months to find. I recall Paul @ NYRSS was my Saviour.
Whilst it can be bodged back on, it would be unethical of us to put back a rotten one as of course this allows fuel vapour to escape constantly which is dangerous so it leaves us with a dead car and the customer stranded, both of which make me look bad. (Especially if I phone them it seems
)The snapped bolts etc are a supplementary drain on both time and customers wallets.
As a result, I simply wont fit one anymore. Sorry.
....About a year ago, I trundled up to Stu's to fit a new pump (023) to my Escos we are doing the small/big turbo conversion on... Simple enough you would think?
... true to form, anything that could go wrong DID go wrong, one of the tank strap captive nuts snapped, which took ages to get out, then the fuel pump fitting kit (not supplied by MSD, but another company) turned out to be an absolute waste of time, so had to spend ages making it fit properly 
.... Then, just for a bit of fun I stood up too quickly and smashed my head on the corner of Stu's Snap-on tool chest, which left a nice big pool of claret on the floor and really helped to cheer me up 
.... Then on refitting the tank (not the easiest of jobs when you don't have ramps, and there is a bit of fuel still in the tank!), I managed to sqaush a fuel line, so that the car wouldn't run , and we had to drop it all again to sort out ...... I think we finished at about 8.30Pm, after almost a whole day on it starting from 9am (after a 2 hour drive from south of Birmingham ).... The main problems being that nothing on the car had been touched for 10 years, so as Will says, everything is corroded to fuck, and falls apart when you touch it I can TOTALLY understand the decision to not undertake work like this, as it is in everybodys interest to get stuff like this sorted in a place where the car can stay in bits for a while, and it is 1000 times easier with ramps etc
...As regards to Stu being a grumpy fucker, he has just had a nipper so not much sleep wouldn't do any of us any good, feed him a few beers though and he soon perks up
...