jayRS

need help ASAP with my outlook express email account, installed mcafee anitviruis, now outlook is asking for a passwork, i put it in but it doesn't take it, please help

cossieracer

password??? what does it say when you put it in mate?

jayRS

anyone?

woodz77

have you got the rite password mate. mine did the same and then my mate reminded me that there password have to have a number in it and my password for everything else doesnt. so i was actually typing in the wrong password . that reminded me that for that account i had put a 1 after it. so i typed in the usual password added a 1 and it worked. are u 100% sure the passwords rite mate

jayRS

nothing, it just flashish back up and nothing happens, cant even send/recive

jayRS

ill check it now

jayRS

nothing, to be honest i cant remeber the password, never needed it till now, can i get round this somehow?

jayRS

anyone else

jayRS

Anonymous

Who is your ISP?

jayRS

isp? internet servis provider?? AOL, but i dont really use the AOL email

jayRS

gunna phone microsoft i think, see if they can help

Stu.H

if u cant remember password, u aint getting no mail boyo!



speak 2 ur ISP

jayRS

passwork is there, it just wont connect just ....well does nothing really, lik i put the wrong password in, but its the same one thats been saved for the last year

jayRS

AOL dont wanna know, as its not there software, used to be with a local internet provider but left them on real bad terms and refused to pay the wankers, so they wont help

Adrian

What version of McAfee?

If its Ver 8 then it has a built in firewall/internet security features.

Probably one of those settings bollocking things up.

jayRS

ment to be the new version 2004 ver6.0

Adrian

of McAfee Anti-virus?

I'm running 7.1 at home and 8 at work.

Where are you trying to get the email from? What ISP?

Are you running any firewall software that could be affected by the McAfee installation?

jayRS

i uninstalled the mcafee now.
im on AOL but used to be with a local provider and my email adress was through them, if them
could they "cut" me off even through i left them months ago and the emails come via oulook?

L33 BYT

Give me a screen shot of what it comes up with.
Has it changed your email user name to an IP address or similar?

jayRS

i dunno mate? how do i do a screen shot?

Adrian

they could cut you off yes.

jayRS

how would they do that, i throught the email address belonged to me?
would it be a case of deliting the address off there system or something?

L33 BYT

Nope the email address is theirs.
They can if they wish return it to their pool of address and issue it to some one else at a later date

jayRS

oh
c*nts, bet thats what they done.
what happens to all my emails going to that address then?

jayRS

can i set up a AOL address through outlook?

jayRS

is there anyway to resore my conputer to say 1 week ago??

L33 BYT

Windows XP & ME yes.

Programs - Accesories - System restore.
May work may not depends how it feels.

The emails would probably be bounced back to the sender with error some where along the lines of

Mail box no longer exists.

jayRS

it wont let me do a thing, just got a restore point as today

Anonymous

??? Double post

Anonymous

As said above, some ISP's will reallocate the email address if you do not sign into the account for 90 days - some are 60 days....depends on the ISP
Sounds like this is what has happened

Edit to say I meant dial into the ISP using their software or dialup number - not retrieve POP3 email

NUTS RuS

iTrader: (35)

you ain't got caps lock on when typing the password have you ?

Dan B

Check your mail-account settings (Tools -> Accounts, click on mail-account -> Properties -> Servers tab). Some of the older versions of anti-virus software used to change valid email-settings to something resembling the following:

Working settings:

Incoming (POP3) Server: mail.something.com
Outgoing (SMTP) Server: smtp.something.com

Account Name: my_username

After installing anti-virus:

Incoming (POP3) Server: 127.0.0.1 (loopback address, ie. your own computer)
Outgoing (SMTP) Server: 127.0.0.1

Account Name: mail.something.com/my_username

-------------------------

Check your account settings resemble the top set of details, and not the bottom ones......the bottom set would prompt you for your password repeatedly, the top ones wouldn't (assuming you're using the right username & password).

nomad

another idea... try connecting straight to the website of the isp and open your e.mails from the site, i have loads of trouble with ntl not recognising passwords yet next day it all works fine again, i think your on borrowed time anyway , yahoo gives you 2meg mailbox for free. cheers nomad

jayRS

not had there broad band for since end june so mabey?
no mate, no caps on.
you may be right nomad

jayRS

i think you hit the nail on the head with this one mate, i sent a email from the account , cant tell if it got returned or not.

how do i cange the setting back?

jayRS

also, anyone got aol? i cant get it to let me go through the links in my emails, have allowed the links etc but no luck, gunna end up smashing computer up soon!

jayRS

just emailed myself, my outlook to my aol and there still going through, surely if it had been taken away etc i wouldn't be able to do this?

saff_cossie

I had a similar problem on my dad's PC. I did a lot of research and went to several IT forums but to no avail. He has a password prompt for each account in outlook everytime it sends a recieves. It got so bad I took it off auto send/recieve. That was only after I installed Mail Washer as well. That is on XP.

Probably not much help but there seem to be a lot of people with the same problem from what I have found.

jayRS

did it work when you done that?