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Dominoes Pizza

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Old 21-12-2007, 09:15 PM
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KregRS
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Default Dominoes Pizza

We ordered some food via the internet, after 1 and half hours we were still waiting for it to be delivered, so we rang up and complained. 5 mins later the food turns up and its stone cold! Their shop is only 7 miles away, anyone else think its crap service?
Old 21-12-2007, 09:18 PM
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vroooom ptssssh
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Thats really good service imo!




Ofcourse it's crap


First mistake ringing Dominos, pappa johns or pizza hut all the way

2nd mistake, being fancy and ordering via interpiss

send it back
Old 21-12-2007, 09:19 PM
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Kevin Sharp
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phone up and complain ..they will send you out another but with added bogies under the topping
Old 21-12-2007, 09:22 PM
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We tried Pizza Hut online the otherweek, placed order, paid for it online (said we had to on orders over £20) and then waited. And waited. And waited some more. hour and a half later we rang up, had to ring 4 times as it just rang and rang and rang. Eventually got an answer and was told their systems had been down since early afternoon and no food was being made or dispatched. Complained, and asked for another branch to send it, and was told that wasn't allowed

Got a refund - but it took 5 days!
Old 21-12-2007, 09:25 PM
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Kevin Sharp
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in fact if you complain and demand another i recon some of the spotty young chavs working there will crack one off into it
Old 21-12-2007, 09:29 PM
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FasterFords
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They are rubbish, last time we ordered the guy rang up after 45 minutes to confirm where we were and said he was 2 miles away, 30 minutes later our cold Pizza's turned up

and there latest adverts say they are experts

need to complain to the advertising standards people
Old 21-12-2007, 09:45 PM
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rst in breaking
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i got a stuffed crust from pizza hut the ova day and half of cust was burnt complained and had another one sent asap , delivery is pretty quick here though, dominos and pizza hut both within 10 min walk lol
Old 21-12-2007, 10:44 PM
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I ordered a large pizza and 2 mini garlic breads they said with you in 45 mins sir, So i get an important phone call on the landline think fuck me the pizza should have been here 45 mins ago so i ring em up they said we came out but couldnt find you its cold now so we'll re make it and it will be with you asap,

I think cool fair enough dude gets here after nearly 2 hours since ringing up i said how much he said.............................................. .................................................. .................................................. .................................................. ............FUCKING FREE

I should hope so though i always have the same order for myself and when i tell them what it is they reply hello grant

Not that im a pizza lover of course

i'm a shitty liar lol
Old 21-12-2007, 11:00 PM
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john
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Hate all these branded pizza places. Find a good local pizza shop is your best bet. I live in the middle of no where and the one in the village is second to none and know what customer service is.
Old 22-12-2007, 02:18 AM
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Dave McB
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i once ordered dominos which took over 2hrs to appear.

After 1hr i got annoyed, phoned dominos who assured me dinner wld b 5 mins.

After 5 mins, it hadnt arrived, so i phoned elsewhere, got my dinner within 45 mins (dominos hadnt turned up yet) and was eating it when they appeard.

told them to ram it, sent them packing, emailed head office and got offered a free meal. told them to stick it, cos id only wanted fed that night, couldnt be arsed waiting 2hrs for dinner again (id rather theyd have had a word with their staff...im not interested in freebies. when am hungry am hungry lol)

Never used dominos since, and that was 4yrs ago
Old 22-12-2007, 08:52 AM
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StephenC
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always pick mine up, get it cheaper and normally get a free garlic bread or something like that. That and they wont deliver to our estate
Old 22-12-2007, 08:55 AM
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Chip
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Originally Posted by Kevin Sharp
in fact if you complain and demand another i recon some of the spotty young chavs working there will crack one off into it
The movie "Roadtrip" got it spot on
Old 22-12-2007, 09:34 AM
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gkandr4ch
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Always complain to their head office, they send you lots of vouchers to use on your next purchase!!!
Old 22-12-2007, 09:41 AM
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The dominos I use it fooking ace but then it is at the end of my road so I collect.. perfect everytime and ready in 15mins
Old 22-12-2007, 09:42 AM
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JamesH
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Originally Posted by gkandr4ch
Always complain to their head office, they send you lots of vouchers to use on your next purchase!!!
I complained abouts something very minimal last time I got a delivered pizza from papa John's and made a mountain out of a mole hill and got a free large pizza
Old 22-12-2007, 09:42 AM
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boXXer
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the one by us is spot on too.
Old 22-12-2007, 09:50 AM
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Pizza hut by us is spot on dont like dominos or papa jones.
Old 22-12-2007, 10:08 AM
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RobL
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spose its all down to the monkeys that happen to work in your local
my local dominoes is allways bob on
the last pizza hut i had was the greasiest pizza ive ever had,topping was sliding of all over the place could barely pick the slices up
Old 22-12-2007, 10:27 AM
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i worked at dominos for 12 months and the guys at the one i worked in were shit hot if an order left the more than 20mins after being taken they got a free bottle of coke on the driver mainly so it gets sorted quick like
Old 22-12-2007, 10:29 AM
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Originally Posted by Dave McB
i once ordered dominos which took over 2hrs to appear.

After 1hr i got annoyed, phoned dominos who assured me dinner wld b 5 mins.

After 5 mins, it hadnt arrived, so i phoned elsewhere, got my dinner within 45 mins (dominos hadnt turned up yet) and was eating it when they appeard.

told them to ram it, sent them packing, emailed head office and got offered a free meal. told them to stick it, cos id only wanted fed that night, couldnt be arsed waiting 2hrs for dinner again (id rather theyd have had a word with their staff...im not interested in freebies. when am hungry am hungry lol)

Never used dominos since, and that was 4yrs ago

quality reply there

why the hell should you wait for them to give you food sometime else when you were hungry then? i've never understood that

i could understand if they'd given you £x amount of vouchers to use you could have flogged off
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