R5FORD

iTrader: (1)

must have been the shitest service iv ever had in my life.. 4 months back i ordered some ultralite callpiers for the rear of the 500..

- ok sir that will take upto 28days.. 2 months later im still wating for them.. and they turn up a week and a half ago..

on the 14th i ordered some brake pads for the 500..as they told me they came with the callipers so i didnt order any 4 months ago.. the lady says yes sir we have them in stock and today will be sent out..

now its the 22nd. i ring them and ask for a tracking number as i need the pads to get the car back on the road.. 'o sir they havent been sent out,,theres nothing in the dispatch sectoin, il make sure there sent out today' this pissed me right off the 500 is off the road due to these fckuin pads not been here yet and the saph is fckued..so theres one car between 3 of us..pisses me right ff stupid shit services like this wouldnt ever recommend them to anyone..stick to ap and tarox

hispec= shit

McGoo 69

thanks mate, i was gonna go hispec but ive herd so much crap about them id rather just buy bigger wheels and go for aps

B16JUS

everyone i know who has used them say

product is good
service is bad

if only they sorted out the service they will be on to a winner

J

THE RADMAN

iTrader: (2)

couldnt agree more,their customer service is non existent,i once had some of their 6 pots off them and they didnt even fit properly and their disc/bell set up fouled on the t/r/ends load of crap

Dan

Why do you need bigger wheels to go for AP's?

Micky The Finn

product is good.



yeah right.

R5FORD

iTrader: (1)

there products aint bad but id prefer if tarox did a rear calliper..there in italy and there servie is wayy better

cus the hispec callipers are smaller than the aps

Luca

iTrader: (2)

il go as far as to say as sounds about right!!!

I called them on Tuesday to enquire before palcing an order for a hydralic pedal box the guy greets me with a ....

Oh bit busy at moment i shall call you back - so leave my number and name..


............




..............................





........................Yep , still waiting

So i have taken my money else where and highly recommend OBP for a bias pedal box

R5FORD

iTrader: (1)

fair play mate..give your money to guys that actully give customer service ..

the funny thing is if they had good customer service they wuld sel more which would make more money..

Luca

iTrader: (2)

Its frustrating - you call wanting to find out something and order then get fobbed off...

I work for a distributor too and understand at times it gets busy, but you dont make false promises, you just say how it is, like il call you in an hour, or in your case.......


Sorry we cant get he calipers out until ????? and sorry for any inconvience have a discount on the pads for your troubles

Kevin Sharp

iTrader: (3)

stop being tempted by cheap crap buy ap,s

Luca

iTrader: (2)

Or Comp Brakes or Brembos...


Here very good things about Comp brakes

R5FORD

iTrader: (1)

there for the raer kev..the 500 had the hispec on the front when we brought it so why waste money on aps when we already got big brakes

Kevin Sharp

iTrader: (3)

where did you bring it from?

its BOUGHT FFS

Mike Rainbird

iTrader: (3)

This is why you should go through me, as not only do I give a discount, you get MY customer service and not theirs .

Micky The Finn

not all "big brakes" work though,but ap's do,proved time and time again.

look nice but dont perform.

Micky The Finn

but they will be shit who ever supplies them,so what difference does it make?

Mike Rainbird

iTrader: (3)

Tim,
Sorry, I had no idea Performance Friction (the brake discs they use on the top spec kit's) were shit, I'll stand corrected .

Obviously where the kit's are built to a budget, they are no worse than other kits of similar money (in fact the calliper design is considerably better than the Willwood's for example ) .

Their Mega Monster 6 conversion using Performance Friction 380mm floating discs is unbelievably good (in fact good enough to be used by Porsche owners who want to save their carbon brakes and use this conversion for track days and then replace the OE Porsche set up at re-sale time ).

I fully admit that their customer service is shit, but their products have moved on beyond all recognition over the last few years.

RWD_cossie_wil

iTrader: (9)

How many race/ rally cars do you see with hi(lo)spec brakes on?
How many Race/ rally cars do you see with AP's / Brembo's on?

Simple enough to understand .... AP's are the bollocks, is it worth saving Ł100 to get shite service and an inferior (far far IMHO) product, then even worse service when you try and sort it out?

Only thing Hi-spec are good for is the bufty boys who want gay chrome callipers and don't actually care if thier brakes work or not

R5FORD

iTrader: (1)

i think Tarox are better than Aps

yh but hispec brakes do look nice shame there service isnt good tho dam you mike why didnt i think about trying you first

Eagle

iTrader: (2)

just be happy that your not getting them from wales

Mike Rainbird

iTrader: (3)

Wil,
I would lay money that you couldn't tell the difference between their Mega-Monster callipers and your APs (providing you were using same pads / fluid). Unfortunately where Hi-spec gave themsleves a TERRIBLE reputation, was supplying brakes with the EBC Greenstuff pads, which caused hell and all problems . If you fitted EBC Greenstuff to your APs, you would suddenly find the APs were shit .

As to Tarox being better than AP, someone is deluded .

Don't get me wrong, I would always go for APs if the price was like for like, but at the moment there is a several hundred pound difference between the two and not the Ł100 quoted.

dojj

iTrader: (3)

i've used hispec many mnay times in the past and, as long as you can get to speak to geoff, there doesn't seem to be a problem

it's everyone else who seems to be slower than you would believe possible

on the flip side, if you go there and stand at the counter and tell them what you want and give them a time scale and say "i'll be back for these then" they are ready by the time you get there

ok, a bit of a stretch to come half way across the planet, but you know what i mean

Micky The Finn

yes,tried a set of them on an escort cosworth rally car a few times,very vague brake pedal,after a few high gear to ist gear stops they fade to nothing,disc;s start to warp very quickly as soon as they have had a few heat cycles through them,absolutley nothing like ap's, what ever your doing be it track fast road or rally then if your pushing the limits of the car you need reliability,this is not acheived by budget brakes out there.

wil is 100% right,most rally cars use ap or brembo for a reason.

and i cannot ever imagine porche endorsing hi-spec wilwoods or any other budget fast road brakes.

and whats me selling anything to ATM got to do with the price of bacon then?they buy stuff off me as its rare and priced very reasonbly,just like you have been doing.so where is the problem with that then?

Micky The Finn

do you not realize that thats because of the weight difference??

Mike Rainbird

iTrader: (3)

Tim,
You can't expect their budget kits to work as well as APs . If you move up to the their better kits, which use PF discs etc, then they are still cheaper than AP, but have nigh on equal performance.

Braking is also about pads and fluid, so you have to make sure the kit is specced correctly for each application as well .

You should take a look at their Mega-monster 6 calliper - it really is a VERY well made piece of kit .

Micky The Finn

fair enough,each to there own,
i supose it depends what your doing with them,

personally next time iam flat in 7th around the round table before the mines track hairpin on the isle of man manx rally aproaching at about 150mph to a 1st gear hairpin 11 miles into the stage i think i will put my faith in AP's.

like i said,its how your pushing them that makes a huge difference on requirements.there are not many folk on here tarmac rallying so dont expect many to be able to agree that reliability and consistancy matters on the stages.

johnny boy rs

i got a set of Hi spec's on my series two and have had most other manufacturers kits on other car i.e tarox, ap's wilwood etc. I have to say AP are by far the better of them all but the hi spec's i have on my car now do a great job. If i could have had a set of AP's fit behind the standard wheel they would have been my first choice but as they didnt and i wanted to keep it looking standard i went to hi spec

I admit there customer service is dog s*** but there product is very good in my opinion.

NUTS RuS

iTrader: (35)

Tim almost fell of his chair when he last looked at the brakes on my rallycar

And I was only about 6 places overall behind him

Pity I crashed... Slid off on his mud

So even the standard Ford stuff must be no good too

mechanic28

iTrader: (5)

i feel the thread has got abit

WD Pro

Yes, I enjoyed going through Mike

Fair play though, Mike has been an excelent bullshit filter when dealing with hispec

And there not just for buftys, I ordered mine in black ...












And had the bells in silver so they can be anodised blue to suit by dampers

Mike Rainbird

iTrader: (3)

bufty alert

Nash

iTrader: (3)

Year ago a very good friend of mine took a set of Hi-Spec brakes apart to look at them. He was shocked to find they hadnt used shanked bolts but full thread, he was even more shocked when the bolts were not even heat treated!!

I know this was then changed on all new products. My point is why did it take someone to point this out before it was changed? This should never have happened in the first place.

For this simple reason i would never use them.

Dan

Your AP 330's were on the car when you bought it wern't they?

What have you used in the past, always been an AP boy?

iansoutham

A couple of things on this subject (well, the original one anyway)

The service from Hi-Spec has been lousy in recent times due mainly to the lads who have worked there. One of them has now left, and the other is out sick. If you speak to Jeff or Fiona (who is currently running the front-of-house as well as the accounts (paperwork side) then you will have no problems.

The lads are the main problem. I have a mate who got a set of 300mm 4-pots for his RS2k and was told by the lads that he had to change his 17" Ford 7-spoke softedge wheels as the Hi-Spec kit would not fit. No ifs, no buts, like it or lump it attitude. We spoke to Jeff personally who said that all you have to do is use a special bell and bracket set which moves the caliper further in, aleviating the problem. Modified parts were supplied, brakes fitted, job jobbed. If you really want a decent service, then ring on a Saturday morning when only Jeff and Fiona are there.

I got a brake upgrade kit from Fiona myself today and it was a nice, simple, easy transaction and even got discount purely by asking.

So, in simple terms,
speak to the lads = crap service, failed promises
speak to the bosses = good service, fulfilled promises

RSwagoneer

Hmmm,

If only my supplier of a HiSpec billet 4 kit knew that
Bought a kit, then went to my supplier to fit it... then one amazing moment, the pads didn't fit. In the end we filed the pads down to a size that they would fit. Me not happy, supplier not happy.
In the end it finally went well. Adjusted the calipers to take the thicker discs.
I agree that the parts itself are great value for the price you pay, but they definitely should do more about QC and service.
Don;t look good if you find a QC OK paper in the box and they delivered the wrong thickness discs.

I'm happy now, a few trackdays done and the brakes are doing their job well.

Don't know if I would recommend HiSpec if ones asked me. Definately would recommend my supplier. He gave me great service in this matter

Grtz

Bryan