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I keep getting kicked off my Broadband connection=SKY 16MB

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Old 05-11-2007, 08:29 PM
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Mr C
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Default I keep getting kicked off my Broadband connection=SKY 16MB

Im on Sky package: speak surf see and my connection online is inconsistant, it wont always load up and I have to retry 6-8 times to get online, any ideas whats going on? It often wont load mid thread and I cant get on posts with pics ! If I call SKY what can they do, is there anything I can do? getting pissed off now -paying every month for something I cant use all the time
Old 05-11-2007, 08:58 PM
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lardypants
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thats sky broadband for ya

ps im also with them recently mines been working okm but slow, but recently i had to allways reset the modem bit to get it to work


shite the speed is though i done a test last night and it was downloading at about 1.5 mb
Old 05-11-2007, 09:00 PM
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just done a test


Old 05-11-2007, 09:01 PM
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ricky_3dr
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Get used to it, I told em to fook off rather quickly after subscribing
Old 05-11-2007, 09:05 PM
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id love to but thing is we have sky digital broadband and a landline package with them
Old 05-11-2007, 09:27 PM
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The routers are pants!!!!!


Changed back to my old wireless router and its been pretty much spot on since!!!


Go on sky forums i think it is and they'll tell you how to get the username and password for the router - you can then put this into any router and use that!!

You need a bit of computer sense though to do it yourself!!
Old 05-11-2007, 09:30 PM
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its a wireless one they supplied me with are they the shit ones?
Old 05-11-2007, 09:34 PM
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Red16
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i have the same problems as you lot, and suprise suprise im on Sky broadband too

heres my speedtest result
Old 05-11-2007, 09:40 PM
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I'm a BT engineer and most of my work is broadband faults and testing, The white/silver Netgear routers are not very reliable, alot of it is down to people leaving them turned on 24-7, they do get quite hot, and people usually sit them were there not seen so they tend to over heat.
Another thing is the amount of extensions and DSL filters that are fitted, the more that are plugged in the slower the ADSL speed.
I did a test on my home line, with 5 extension and DSL filters i was getting 3.2Mb after removing all the extension etc i was getting 5.5Mb.
If you only have 1 socket i'd try a different modem or router.
Old 05-11-2007, 09:40 PM
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kjc300
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Originally Posted by lardypants
its a wireless one they supplied me with are they the shit ones?

white netgear one??
Old 06-11-2007, 06:01 PM
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think so yes
Old 06-11-2007, 08:25 PM
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Mr C
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Kev what Router you using mate? And yes SKY provided me with a white NET GEAR item, it is on over night and is hot, I have 3x filters on and a long extension up stairs It doesnt get much worse for me then

What can I get away with filtering? and if I lose the extension and go full wireless that should help too- which adapter is most recommended please, I have a cheap Belkin job but its not installed yet tut tut
Old 06-11-2007, 08:55 PM
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Originally Posted by Mr C
Kev what Router you using mate? And yes SKY provided me with a white NET GEAR item, it is on over night and is hot, I have 3x filters on and a long extension up stairs It doesnt get much worse for me then

What can I get away with filtering? and if I lose the extension and go full wireless that should help too- which adapter is most recommended please, I have a cheap Belkin job but its not installed yet tut tut
I just have our old Bt voyager 2100 router that we had for wanadoo/orange and whatever it was before!!

I've heard it's best to have the sky one on it's end with the supplied 'feet' as I think heat is an issue with them - mine was redders too!!

I dont know about the adapters as I just use my laptop which has it built in.

I suppose you could always use a long network cable instead of phone extension and have the router down by the master phone socket!?
Old 06-11-2007, 09:40 PM
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I will check on price of long Ethernet cable instead then yes, cheers mate, will get on it cos this is annoying to say the least
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