does anyone else!!!
#1
does anyone else!!!
find grove garage impossible to get in touch with had mycar live mapped there in may no probs gettin in touch then but know i want to ask him if my engine is ok to go up to light blues so i can buy the stuff fit clutch etc then get him to live map it!but can i get a answer nooo!emailed him several times no answer!rang him no answer!anyone else found it hard!!
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#8
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Re: does anyone else!!!
Originally Posted by mechanic28
find grove garage impossible to get in touch with had mycar live mapped there in may no probs gettin in touch then but know i want to ask him if my engine is ok to go up to light blues so i can buy the stuff fit clutch etc then get him to live map it!but can i get a answer nooo!emailed him several times no answer!rang him no answer!anyone else found it hard!!
#9
Re: does anyone else!!!
Originally Posted by Rudey
Originally Posted by mechanic28
find grove garage impossible to get in touch with had mycar live mapped there in may no probs gettin in touch then but know i want to ask him if my engine is ok to go up to light blues so i can buy the stuff fit clutch etc then get him to live map it!but can i get a answer nooo!emailed him several times no answer!rang him no answer!anyone else found it hard!!
#13
just fancy a change from the stage 3 abit more punchy!
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
#15
Advanced PassionFord User
I found their customer service was shite. I went down and paid Ł50 towards getting my car set-up and was told they would ring me when the actuator I needed was in (which as it transpired I didn't need anyway). Did they ring me? Nope. I rang 5 times over the next couple of months and was always told they would get back to me but they never did. So I was Ł50 quid down and no set-up. I went to Engine Advantages and found them much more helpful.
I'm sure Grove are very good tuners but I won't use them again.
I'm sure Grove are very good tuners but I won't use them again.
#17
just finding my feet
i find it easier to get hold of them if you phone dennis brothers bodyshop next door
but then you need to know them too i guess
note ive NEVER used grove but mark was very helpfull to me when i had a cossie issue
but then you need to know them too i guess
note ive NEVER used grove but mark was very helpfull to me when i had a cossie issue
#18
Advanced PassionFord User
Rudey
Thats right, I paid Ł50 and got nothing! It was booked in for a stage 1 set-up which is what it was already running. When I got there they said it needed a different actuator which they didn't have in stock and so they couldn't set it up there and then. They asked for Ł50 from the Ł200 set-up fee with my paying the rest plus the cost of the new actuator when I came back. They were going to ring me when they got it in. I heard nothing more, even after 5 messages left asking Mark to bell me - still nothing. So, I gave up and went to Engine Advantages and it transpires the actuator was the correct one for the stage 1 setup anyway. So it cost me Ł50 + fuel for nothing.
Having said that Mark did seem keen and I suspect its just their shit customer service that lets them down. I don't think they were trying to rip me off but they need to get more organsied FFS.
so you paid 50 notes for the actuator? the way you say it it looks like you got nothing and they took your 50?
Having said that Mark did seem keen and I suspect its just their shit customer service that lets them down. I don't think they were trying to rip me off but they need to get more organsied FFS.
#19
Guest
Posts: n/a
just one of them aint it mate one place saying you need this the next saying you dont different places different prefrences on the actuator and your 50 notes you couldnt get through ect so you left it at that so they ended up with an actuator at some point i take it? so they wouldve been 50 out of pocket if they wouldve brought it in on thier account another thing mate they dont advertise for buisness and are always rammed you can see that just entering the yard so you gotta expect its gonna be a longer than average waiting time
#20
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Join Date: Apr 2005
Location: Kettering
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Originally Posted by mechanic28
just fancy a change from the stage 3 abit more punchy!
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
#21
Originally Posted by Butch.
Originally Posted by mechanic28
just fancy a change from the stage 3 abit more punchy!
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
#22
20K+ Super Poster.
iTrader: (1)
Originally Posted by mechanic28
Originally Posted by Butch.
Originally Posted by mechanic28
just fancy a change from the stage 3 abit more punchy!
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
You'll be fine with Greys... i have a set if you want them? i've just gone up to 1000cc...
#24
10K+ Poster!!
iTrader: (21)
Originally Posted by staffi
Originally Posted by mechanic28
Originally Posted by Butch.
Originally Posted by mechanic28
just fancy a change from the stage 3 abit more punchy!
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
spec is
205 block,rebuilt around 8 k ago
pistons apperently been machined to lower c/r not sure to wot tho!(just have receipts)
ported polished head
reprofiled cams to fast road spec
cooper O ring headgasket
standard head bolts
T34 .48 housing
pace rs 500 intercooler
stainless steel exhaust
induction kit etc
group A coil
standard clutch will uprate to 6 paddle with standard cover
standard fuel pump again will uprate to grp A
You'll be fine with Greys... i have a set if you want them? i've just gone up to 1000cc...
#25
20K+ Super Poster.
iTrader: (1)
Originally Posted by mechanic28
ah the old chestnut of u be fine buy mine might well do fella once i get a reply from either carl or stu giving their veiw
Not at all, i don't give a flying fook if you don't buy them, just trying to save you some pennies that's all...............
#27
20K+ Super Poster.
iTrader: (1)
Originally Posted by Butch.
you tell him staffi
Buy staffi's injectors and i'll supply you a chip from stu and set it up for you and guarentee it will be fine
Buy staffi's injectors and i'll supply you a chip from stu and set it up for you and guarentee it will be fine
I'm trying Butch, he takes some convincing though..
#28
Originally Posted by staffi
Originally Posted by mechanic28
ah the old chestnut of u be fine buy mine might well do fella once i get a reply from either carl or stu giving their veiw
Not at all, i don't give a flying fook if you don't buy them, just trying to save you some pennies that's all...............
plus i really only want the 380 to 400 mark
#32
Advanced PassionFord User
Rudey
Er, don't see your point mate. I did get through 5 times and spoke to someone other than Mark who said I would need to speak to him and he was out/unavailable and he never rang me back. However, maybe I'm being unreasonable and maybe they are going to ring me soon - its only been 5 months! The only one out of pocket thus far is me.
your 50 notes you couldnt get through ect so you left it at that so they ended up with an actuator at some point i take it? so they wouldve been 50 out of pocket
#33
20K+ Super Poster.
iTrader: (1)
Originally Posted by mechanic28
i will uprate the clutch etc have a think and could well be in touch fella ta for all the advise butch and staffi take it the .48 housing will be ok?
#34
Guest
Posts: n/a
Originally Posted by Jimboxr4x4
Rudey
Er, don't see your point mate. I did get through 5 times and spoke to someone other than Mark who said I would need to speak to him and he was out/unavailable and he never rang me back. However, maybe I'm being unreasonable and maybe they are going to ring me soon - its only been 5 months! The only one out of pocket thus far is me.
your 50 notes you couldnt get through ect so you left it at that so they ended up with an actuator at some point i take it? so they wouldve been 50 out of pocket
#36
Advanced PassionFord User
I will do next time i'm over that way but I don't hold out much hope. However, the purpose of my posting on this thread was not to moan about being out of pocket and start posting up smilies which is what most armchair heroes seem to do. I posted to let others hear my experience of their customer service which is what the original post was about. In my experience it was rubbish.
#37
Guest
Posts: n/a
yeah and the purpose of me posting on this thread was to give my opinion and experiences of them and have my questions to you were to get things clear as you were vague the way you explained it having knowing them near 10 years i feel an urge to find out when somebodies had a problem do you look out for your mates id hope so i,ll tell em to keep an eye out for you jimbo