im being robbed by british gas
22-09-2004, 09:51 AM
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im being robbed by british gas
i got a 29 day electricity bill today and it was £194 ive spoke to them on the phone and thay say that we have had a few estimated bills and now thay have got off there backsides to come and read the meter thay want £194 and it says its a 29 day bill
this is not what i need right now as its geting near to christmas and have got to make sure santa gets £500 x 4 to get the kids presents very soon
i told them to fu** off on the phone but we get our gas and elecy from the same ppl so if we get cut off 1 we get cut off the other aswell
should i pay this as its down to them to make sure thay get the bills right?
i mean come on £194 for 29 days thats about £50 a week i live in a 3 bed house not a bloody mansion
this is not what i need right now as its geting near to christmas and have got to make sure santa gets £500 x 4 to get the kids presents very soon
i told them to fu** off on the phone but we get our gas and elecy from the same ppl so if we get cut off 1 we get cut off the other aswell
should i pay this as its down to them to make sure thay get the bills right?
i mean come on £194 for 29 days thats about £50 a week i live in a 3 bed house not a bloody mansion
22-09-2004, 09:56 AM
#2
just finding my feet
, must admit it has been a bit chilly in oxford this week 
te last people who live here had a 3900+ gas bill that was unpayed, they wouldnt connect us unless they had proof we just moved in, im sure y can hold em off for a bit
oh and close doors and fit draft excluders in the castle
22-09-2004, 09:57 AM
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Speak to energywatch, they will be able to advise you. Don't let thenm push you around, if they are at fault in not reading the meter, but you do ligitamately owe them the money, pay it back in installments.
Check the meter reading yourself. It's easy to do against the bills. You should check them each time they send you a bill. If they estimate it, ring them up and tell them what it is, then you can't fall behind.
Paul
Check the meter reading yourself. It's easy to do against the bills. You should check them each time they send you a bill. If they estimate it, ring them up and tell them what it is, then you can't fall behind.
Paul
22-09-2004, 09:59 AM
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Originally Posted by b19bal
, must admit it has been a bit vhilly in oxford te last people who live here had a 3900+ gas bill that was unpayed, they wouldnt connect us unless they had proof we just moved in, im sure y can hold em off for a bit
oh and close doors and fit draft excluders in the castle
22-09-2004, 10:09 AM
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they reading the right meter? 
we had probs like that a few yrs back with the gas asking for an obscene amount for a cpl weeks over christmas
muppets that they r checked the meter at the wrong address
we had probs like that a few yrs back with the gas asking for an obscene amount for a cpl weeks over christmas
muppets that they r checked the meter at the wrong address
22-09-2004, 10:11 AM
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Paul is right about installments, but to say it is for 29 days is not really right. If you have not been checking the estimated bills over the past however many months, then that will be your problem.
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22-09-2004, 10:17 AM
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We had the same problem with N Power. Kept sending estimated bills then I checked the meter one day and they were well out. Wanted like £400 plus off me!! 
The annoying thing is, according to current legislation (so I read somewhere) your gas or electricity supllier is not legally obliged to read your meter more than once every 24 months which sucks big time. Some companies do it regularly some don't.
I read mine every time a bill comes now cos I trust no-one
The annoying thing is, according to current legislation (so I read somewhere) your gas or electricity supllier is not legally obliged to read your meter more than once every 24 months which sucks big time. Some companies do it regularly some don't. I read mine every time a bill comes now cos I trust no-one
22-09-2004, 10:20 AM
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it happened to me I was going to the web site were they said but you meter reading in but they were not getting to them.
The changed my meter and the next time I get a bill for 245 doobs
The changed my meter and the next time I get a bill for 245 doobs
22-09-2004, 10:21 AM
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I did that at my old office.
British gas wanted over £220 on an estimated bill, so i went to the old building and had a look at the meter, they were well out.
I rang em up and told em and the new bill was £19!
British gas wanted over £220 on an estimated bill, so i went to the old building and had a look at the meter, they were well out.
I rang em up and told em and the new bill was £19!
22-09-2004, 10:28 AM
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They will always overestimate so always check the meter when it comes through and ask for a new bill going on your own reading. If they want to come a check it let them.
22-09-2004, 10:38 AM
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I sell gas meters so can sell ya a new one to put in ya hosue thats got 00000 on it!!
Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
22-09-2004, 11:52 AM
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I must be having a :blonde: day because I dont think i understand what your problem is...
Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....
Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.
Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.
If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.
Hope this helps...
And if I am completely off.... then sorry...!!!
Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....
Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.
Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.
If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.
Hope this helps...
And if I am completely off.... then sorry...!!!
22-09-2004, 11:56 AM
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Originally Posted by MrsFrog
and check there is no electricity leak in your house.
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
22-09-2004, 12:06 PM
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Originally Posted by St3V3_C
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
Think its time for a magnat strapped to the side of the meter
22-09-2004, 12:09 PM
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Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
OY YOU!! does happen though.. honest does....
22-09-2004, 12:14 PM
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FPMSL I think that wasn't worded the way you intended it to be Mrs Frog
I know BG sent out over the top estimations/units used on their last batch of bills as mine went up something silly. I cant turn the meter round in this house as its outside
Just think for all those people that never queired the bill had paid the amount stated ..thats a lot of money in their account for that "rainy day" ... then they have the front to up the charges ...useless tossers!
I think that wasn't worded the way you intended it to be Mrs Frog I know BG sent out over the top estimations/units used on their last batch of bills as mine went up something silly. I cant turn the meter round in this house as its outside
Just think for all those people that never queired the bill had paid the amount stated ..thats a lot of money in their account for that "rainy day" ... then they have the front to up the charges ...useless tossers!
22-09-2004, 12:21 PM
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Originally Posted by MrsFrog
I must be having a :blonde: day because I dont think i understand what your problem is...
Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....
Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.
Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.
If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.
Hope this helps...
And if I am completely off.... then sorry...!!!
Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....
Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.
Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.
If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.
Hope this helps...
And if I am completely off.... then sorry...!!!
we have never had a bill for 3 months that comes anyway near £194 and thay think thay can now bill us £194 for 29 days LOL
THAY ARE OFF KEY
22-09-2004, 12:22 PM
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Originally Posted by McPikie
Originally Posted by St3V3_C
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
Think its time for a magnat strapped to the side of the meter
22-09-2004, 12:24 PM
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Originally Posted by MrsFrog
Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
does happen though.. honest does....
Sorry lol
22-09-2004, 12:25 PM
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Originally Posted by K3V HA
I sell gas meters so can sell ya a new one to put in ya hosue thats got 00000 on it!!
Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
22-09-2004, 12:27 PM
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Originally Posted by St3V3_C
Originally Posted by MrsFrog
Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
does happen though.. honest does....
Sorry lol Just ate all the chocolate in the house...
22-09-2004, 12:27 PM
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Originally Posted by !mouse-oxford!
we have never had a bill for 3 months that comes anyway near £194
Do you have an electric shower? Spend long in there? Do you have an immersion heater? Always on is it? Any kind of electric heating?
22-09-2004, 12:29 PM
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Originally Posted by St3V3_C
Originally Posted by !mouse-oxford!
we have never had a bill for 3 months that comes anyway near £194
Do you have an electric shower? Spend long in there? Do you have an immersion heater? Always on is it? Any kind of electric heating?
22-09-2004, 12:29 PM
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Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
22-09-2004, 12:34 PM
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Originally Posted by MrsFrog
Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
22-09-2004, 12:42 PM
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This is a bit of an odd one. Have you got your old bills?
When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.
Compare this to what they have charged over that time and then go from there.
When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.
Compare this to what they have charged over that time and then go from there.
22-09-2004, 12:44 PM
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Originally Posted by !mouse-oxford!
Originally Posted by MrsFrog
Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
Their estimate must have been way off then... but the wrong way... which doesn't make much sense as you usually use less electricity in the summer...
22-09-2004, 12:53 PM
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Originally Posted by St3V3_C
This is a bit of an odd one. Have you got your old bills?
When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.
Compare this to what they have charged over that time and then go from there.
When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.
Compare this to what they have charged over that time and then go from there.
22-09-2004, 12:54 PM
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LOL
I'm never fooking there thats why LOL oh, and £50 of that was a bonus as they give you £50 for having gas and leccy on DD still, £100 refund isnt to be sniffed at!!
I'm never fooking there thats why LOL oh, and £50 of that was a bonus as they give you £50 for having gas and leccy on DD
still, £100 refund isnt to be sniffed at!!
22-09-2004, 12:57 PM
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last year we used £135 all year now thay say that we have been undercharged £194 even tho we have had elecy bills and payed them every q
so this £194 is ontop of the bills we have already paid witch amounts to about £175+ and this is just the elecy
so this £194 is ontop of the bills we have already paid witch amounts to about £175+ and this is just the elecy
22-09-2004, 01:38 PM
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Mouse, I really don't think you get it. There is nothing dodgy going on here though.
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.
So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!
They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.
I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.
steve
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.
So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!
They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.
I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.
steve
22-09-2004, 01:52 PM
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Originally Posted by SteveT
Mouse, I really don't think you get it. There is nothing dodgy going on here though.
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.
So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!
They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.
I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.
steve
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.
So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!
They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.
I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.
steve
22-09-2004, 03:43 PM
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Originally Posted by b19bal
who powerfull is the pc
LOL