BigMouthBillyBass

My contract with Demon is coming to an end and i'm moving elsewhere as they are the most unhelpful bunch of twats.

I live in the back of beyond, and used to get download speeds of 100kb/s to 120kb/s - consistent with a 1MBit line. After my upgrade to DSL Max my speed dropped to that consistent with a 512kbit line

Demon didn't want to know and basically getting them to even so much as investigate issues with it was impossible.

My contract is up on July 11th, so looking for another supplier. What are Virgin like (bearing in mind it's not cable, it's bt copper line) ?

Do they allow P2P. bittorrent etc etc?

£17.99 for unlimited "up to" 8mpbs unlimited usage subject to fair usage. I pay £24.99 a month for that from Demon, although it does come with a fixed IP. I could get around the fixed IP thing now anyway, as my router does dynamic-dns

Any other providers out there that are any good ?

I'd get Zen, as thats what i use for customers at work, but they're a bit pricey for home use, if you want an unlimited package

Adrian

Guy at work uses it and has no issues. Also not tied to a 12 month contract (well, he isnt).

He lives the arse end of nowhere (deepest darkest Norfolk) and he has never complained about speed/connection issues.

L33 BYT

I moved to virgin a few months back. My 2 meg service from Onetel was upgraded to 8 meg. Which gave me speeds lower than dial up. I was then downgraded to 2 meg and still see less than dial up.

Customer service number is premium rate. Customer service is shite.

AndyBlackFRST

If you are running through the copper wire, then your connection with Virgin will be the same as you currently have with Demon as they will go through the same BT Exchange..

Hockney

Virgin are wank now. Download more than 3gb in a day and they cap your connection to 5mb for a few hours. Paying for a 20Mb connection and only getting 5Mb is fucking pathetic

BigMouthBillyBass

I know that mate, but i'm moving as Demon won't do anything about it. They need to speak to BT/BT Openreach to remedy it, but they won't. I'd speak to BT myself but the request has to come direct from the ISP

BigMouthBillyBass

ooooh 5mbit...i really feel for you

Adrian

Only capped if the 3gb download is between 4pm and midnight. Just kick downloads to run after... I do