Shandy-Ade

Who you with??

I'm with AOL i need the unlimited downloads, been with them for 2yrs but for the past month from 6pm till 11pm i get dial-up speeds, when i complained they said it's BT's exchange.

So time for a change, so who you with and do they have a download limit?


Thanks

Tangodeltasierra3

I had exact same issue - finally fooked em off after 5 years - i did a search on ISP forums etc and MADASAFISH.COM came out top in customer service levels etc....i had no issues yet in 2 months - £11.99 a month im on and 4gb speed

teamfatboy

I have Virgin Media 10meg recently upgraded to 20meg so they say, still i get 10meg all the time for£35 a month. It is a good service but ntl/virgin/telewest have always had a really poor customer service

rsdene

iTrader: (1)

pipex all the way proper isp with 100% speed 100% of the time

T28 RST

Virgin 20meg for £37 for me.

Also getting near full 20 meg

Graham S1

I'm about to change provider too, so interested in this. Currently on Tesco 512K £17.99 a month.

teamfatboy

What site do you use to check that?

Also why do you pay £37 and for the same I pay £35???

T28 RST

speedtest.net

It went up £2 when they doubled the speed.

sabres74

Pipex for 5 years never had a problem

T28 RST

The areas getting upgraded.

http://allyours.virginmedia.com/html.../schedule.html

teamfatboy

they did charge me an extra £2 but only for a month, confusing
I'll check

T28 RST

Dont say anything, it went up from £35 to £37 after the upgrade.

teamfatboy

phoned them about a deal, phone, tv, broadband £85 per month not a chance

JonnyBravo

We are with tesco and fook me are we having some problems recently !

Going to swap to Pipex asap

I know speedtest.net checks the current speed but is there anyway I can see if we are going to have our line upgraded anytime soon as were still on 512 !

It is better than no internet though I might add

T28 RST

Have a look on the internet homepage.

Thrush

iTrader: (1)

ALso with Virgon (cable) broadband, only the 2mb service tho.....

But so far it's been faultless No dis-connections, no speed issues (that I can tell anyway) and there is talk (and Virgin admitted they are doing it) that they throttle the bandwidth during peak hours (4pm to midnight) for people that download over a certain ammount of mb (on the 2mb service, if you d'load over 350mb, you speed gets halved to 1mb for the next 4hrs) but I downloaded 1.2gb last night with no apparent speed limiting - 230-250kb/s solid for the whole time it was d'loading (1hr 40min)

Seems okay to me And only a tenner a month Till next year when it reverts to £18 a month

aduz

never thought id say this but been back with aol a while and no problems what so ever

ive used pipex before and never had any connection issues but customer service wasnt the best in my experience

Shandy-Ade

Are you on broadband mate, do you suffer from the dial-up speeds in the evening like i do? want to know whther it's because of area's or not.

I'm thinking virgin, but it's to expensive £35 for a 10mb connection is too much

aduz

yes mate on BB...and no i dont really suffer from any speed fluctuations, but i can only get certain speeds anyway due to my rural location

JonnyBravo

Customer service cant be any worse than Tesco ! they charge £1.50 a min once you have been with them over a month !

Not good to hear that Pipex dont have great customer service though.


One thing that I cant work out is that I keep losing my connection at home, tesco swear thats the line is fine so will BT come out and check the line into the house ?

Shandy-Ade

You can check your BT line, you just have to ring them it's all pre-recorded

JonnyBravo

I have already had the all clear from them then

Tesco say there is no problem yet I have spent 10 mins online tonight out of the 3 hrs I have sat infront of the pc

costina

iTrader: (1)

BT never had a problem you pay for it thou

dakar

iTrader: (1)

Whatever you do dont use TISCALI cos they are an absolute shower of shit.They owe me 65 quid and i av given up because its cost me more in phonecalls trying to get the money back

cfoster

Been with Pipex for a few years but will be changing this year when the 12 months is up. They limit torrent / p2p connections all day / weekends and often find the connection very slow.

Anyone know what ISP's don't limit p2p's?? (ie - for torrent downloading....)

Chris

Redkop

ECLIPSE

les3002

eclipse do throttle p2p ports

Jemma

Orange

Its free with the mobile deal i have with them!

Can't fault them, call centre staff are good too and british!

(not being rasict, but i cant understand all the forigeners)

Adrian

VirginMedia 20mb. On the £85 VIP package and cant fault it.

Customer service has improved no end.

Last speedtest on numion.com was : 19.8mb down 752kb up.

For a 20mb down and 756 up I would say thats near as damn as spot on!