paypal question
07-09-2004, 07:15 PM
#1
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paypal question
carrying on from before some funds i received for a ebay auction have been held and are under investigation by paypal, they havnt said why but i assume the buyer is trying to pull a fast one 
Now the auction ended at the end of july and feedback was left by him saying great product,excellant service etc on 24th august so i would call that proof he received product and is happy, Obviously i received that feedback and then binned recorded delivery slip or tracking no which ever i used,so i have no proof of postage anymore. im fuckin fumin now!
would you say if i forwarded all auction details showing price,winning bidders name and address etc together with the feedback he later left it would be accepted??
Maybe it aint to do with me and its a problem at his end but something aint right!!
Now the auction ended at the end of july and feedback was left by him saying great product,excellant service etc on 24th august so i would call that proof he received product and is happy, Obviously i received that feedback and then binned recorded delivery slip or tracking no which ever i used,so i have no proof of postage anymore. im fuckin fumin now!
would you say if i forwarded all auction details showing price,winning bidders name and address etc together with the feedback he later left it would be accepted??
Maybe it aint to do with me and its a problem at his end but something aint right!!
07-09-2004, 07:17 PM
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hun, go onto the feedback page, and printscreen it.... so paypal get a printscreen of him saying he recieved it if nothing else, before he deletes his feedback
thats something on ur side
thats something on ur side
07-09-2004, 07:23 PM
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your welcome, just one of those things, even if he then does delete it, they can look in their records for the deleted item.....with your word against his deleted feedback they wouldnt do that i dont think....
hang tight.....if you've sent your product and had no negative feedback immediately, and sent all other products out.....hes got nothing to pin on u....
and july-aug is usually too late for a dispute really. they usually allow 28 days
hang tight.....if you've sent your product and had no negative feedback immediately, and sent all other products out.....hes got nothing to pin on u....
and july-aug is usually too late for a dispute really. they usually allow 28 days
07-09-2004, 07:28 PM
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lolol.... print screen button? or just take a digi cam pic of the screen saying it in the paypal window, anything so that you have an image, of that text, written on the paypal page.....with a date its posted n who its posted by etc....
anythings proof isnt it
anythings proof isnt it
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07-09-2004, 07:34 PM
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lol....settled ur nerves a bit my dear?
just basically make sure u keep whatever info u can that would prove he got it, you sent it, etc...what the fuck can he say otherwise if hes put feedback saying its great....
just basically make sure u keep whatever info u can that would prove he got it, you sent it, etc...what the fuck can he say otherwise if hes put feedback saying its great....
08-09-2004, 04:36 PM
#12
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heres a email i just got,doesnt say whos being investigated or for what reason!! 
Dear Daniel Brown,
Thank you for contacting PayPal. We apologize for the delay in
responding to your service request.
It has come to our attention that you may be the recipient of
potentially fraudulent funds. In the meantime, we have placed a
temporary hold on the funds in question until the investigation is
complete. This temporary hold will show as a deduction in your
available balance. In the meantime, you are free to continue
transacting using your PayPal Account.
The transaction under review is: ****** on 29/08/04, from ************,
******************.Trans ID : *****************
To help in our investigation, we request that you reply directly to
this email within 7 days and provide the following information.
1. The item that was purchased, and the value of the item
2. The name and address given to you by the buyer
3. Whether or not you have shipped the purchase. (If you have not
yet sent the purchase, please do not proceed with the exchange)
4. If shipped, the company used for shipping, date of shipment, and
tracking number so that PayPal can verify online for shipment and
delivery. For items Ł175 (or the equivalent in the currency of the
transaction), proof-of-receipt must include a signature from the buyer
5. Details of any other payments you sent or received that were
related to the above transaction
6. A phone number where you can be reached during the day and
evening
7. We would like to obtain as much information as possible about
the above transaction, including any email correspondence between you
and the buyer, in order to expedite this investigation. Solving
fraudulent cases helps us continue to offer PayPal as a secure and
cost-effective payment service. Thank you for your cooperation and
assistance.
PayPal (Europe) Limited is authorized and regulated by the Financial
Services Authority in the United Kingdom as an electronic money
institution.
If you have any further questions, please feel free to contact us
again.
PayPal (Europe) Limited is authorised and regulated by the Financial
Services Authority in the United Kingdom as an electronic money
institution.
Sincerely,
Deirdre
PayPal, an eBay Company
Dear Daniel Brown,
Thank you for contacting PayPal. We apologize for the delay in
responding to your service request.
It has come to our attention that you may be the recipient of
potentially fraudulent funds. In the meantime, we have placed a
temporary hold on the funds in question until the investigation is
complete. This temporary hold will show as a deduction in your
available balance. In the meantime, you are free to continue
transacting using your PayPal Account.
The transaction under review is: ****** on 29/08/04, from ************,
******************.Trans ID : *****************
To help in our investigation, we request that you reply directly to
this email within 7 days and provide the following information.
1. The item that was purchased, and the value of the item
2. The name and address given to you by the buyer
3. Whether or not you have shipped the purchase. (If you have not
yet sent the purchase, please do not proceed with the exchange)
4. If shipped, the company used for shipping, date of shipment, and
tracking number so that PayPal can verify online for shipment and
delivery. For items Ł175 (or the equivalent in the currency of the
transaction), proof-of-receipt must include a signature from the buyer
5. Details of any other payments you sent or received that were
related to the above transaction
6. A phone number where you can be reached during the day and
evening
7. We would like to obtain as much information as possible about
the above transaction, including any email correspondence between you
and the buyer, in order to expedite this investigation. Solving
fraudulent cases helps us continue to offer PayPal as a secure and
cost-effective payment service. Thank you for your cooperation and
assistance.
PayPal (Europe) Limited is authorized and regulated by the Financial
Services Authority in the United Kingdom as an electronic money
institution.
If you have any further questions, please feel free to contact us
again.
PayPal (Europe) Limited is authorised and regulated by the Financial
Services Authority in the United Kingdom as an electronic money
institution.
Sincerely,
Deirdre
PayPal, an eBay Company
08-09-2004, 05:20 PM
#13
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Right the problem might also be the buyer might have used someones elses paypal not his / her own, do addresses match ?, if feedback states happy with goods then they have been received.
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