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Old 08-11-2006 | 10:06 PM
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Default Car dealers and probs with car (up date with pics)

bought an m3 evo cab 2 weeks ago from a trader and have found that it

has a few faults like the os rear coil spring has snapped and the rear

trailing arm bushes are badly worn.

also the radio did not work but advert states that it had a cd player

do you think he should sort this out?

i have had a quote to do this £466 for a pair of springs and a pair of bushes with labour (all gen bm parts)
Old 08-11-2006 | 10:15 PM
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Depends whether you bought it as a retail or trade sale mate. If trade sale then it's sold exactly as it is. Certainly it shouldn't have been sold like that if it was a retail sale, especially a broken spring. Have a moan to them and see if you can get anywhere.
Old 08-11-2006 | 10:19 PM
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As said , if you got it cheaper than sticker price as a deal then its tough mate ,

A lot of people do this , bid the price down a few hundred quid then moan when they find a few faults ,

If you paid close to sticker price then he should fix it tho

also how old is the car ,, remember if your buying quite an old car you cant expect it to be perfect
Old 08-11-2006 | 10:24 PM
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was a retail sale have called him and all he will do is put £100 to it as he

thinks it will only cost £200 max. the spring from bmw is £144+ vat and

he wants to put a 2nd hand spring on even tho its a common fault on

bmws.

we paid £10500 for it so dont see why we should pay another £500 to get

it road worthy
Old 08-11-2006 | 10:27 PM
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Originally Posted by NORTH YORKS RS SPARES
As said , if you got it cheaper than sticker price as a deal then its tough mate ,

A lot of people do this , bid the price down a few hundred quid then moan when they find a few faults ,

If you paid close to sticker price then he should fix it tho

also how old is the car ,, remember if your buying quite an old car you cant expect it to be perfect
paid full asking price and did not expect it to be perfect as its 6 years old

but do expect it to be safe!!!
Old 08-11-2006 | 10:31 PM
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tell him 2 fuck off

plus u must replace both rear springs imo it is possible the car may lean to 1 side due to 1 spring more worn than the other
Old 08-11-2006 | 10:33 PM
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If it was a retail sale mate and you paid top money then tell him to pay the lot

He will
Old 08-11-2006 | 10:35 PM
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Originally Posted by melzieann
plus u must replace both rear springs imo it is possible the car may lean to 1 side due to 1 spring more worn than the other
exactly.
dont want fucking 2nd parts
its a quick motor at the end of the day so its got to right
and his offer of £100 wont cover the price of parts
Old 08-11-2006 | 10:37 PM
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Have a word with your local trading standards etc
Old 08-11-2006 | 10:37 PM
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If you bought it from a bonafide trader, A you should have made sure you had a warranty with it and B you have rights. Give him the shitters by saying you are contacting trading standards, worked for me a while back

The car must be of "satisfactory quality and fit for the purpose intended" - the car must meet the standard expected for a vehicle of its description, price, age and mileage. A brand new vehicle should be in better condition than a 10 year old second-hand car. For example, a nearly new second-hand car purchased at premium market rates which, within a few days, develops a defect that would never usually appear on such a low-mileage vehicle, does not meet this standard. Failure to comply with this requirement (which cannot be excluded with signs such as "sold as seen") is a breach of your rights, for which you may be entitled to compensation or your money back.

The car will usually come with additional warranty/mechanical breakdown insurance - terms of these vary but they usually exclude "wear and tear" and they may also have a limit to the amount of each claim or the number of claims that may be made. It is essential in every case to check these terms carefully to see what you are entitled to.

It is important to remember that the rights detailed above are independent of each other so if you are not covered for a defect under one of the above headings then you should try another.
Old 08-11-2006 | 10:38 PM
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how longs the mot?? when ever I've bought of site I've ALWAYS asked for a 1yrs ticket to be put on? so would of thought you'd of checked the car b4 handing that amount of cash
Old 08-11-2006 | 10:38 PM
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Originally Posted by NORTH YORKS RS SPARES
If it was a retail sale mate and you paid top money then tell him to pay the lot

He will
he thinks he can get it done for £200 bushes are £32.00 each +vat and labour not an easy job unless you have the tools
Old 08-11-2006 | 10:42 PM
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A genuine spring is only £66 each.

try these guys, they are not that far from you - Munich Motors 0118 9772236

they will quote for the lot with no hidden extras.
Old 08-11-2006 | 10:43 PM
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mot was done end of august but the car has only done 50 odd miles since
i am an mot tester (but got blinded by the motor) the trader does not know this tho
Old 08-11-2006 | 10:45 PM
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Originally Posted by st200-tl1000r
Originally Posted by NORTH YORKS RS SPARES
If it was a retail sale mate and you paid top money then tell him to pay the lot

He will
he thinks he can get it done for £200 bushes are £32.00 each +vat and labour not an easy job unless you have the tools


i bet he does, wouldnt trust him especially wen the parts exceed this, plus if he does sort it would have it checked after just to be sure but thats me
Old 08-11-2006 | 10:47 PM
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Dont , as said above , go in screaming trading standars etc as this just gets peoples backs up ,,IT WOULD ME , its better to just get it sorted without any falling out .

IF you dont get anywhere then by all means contact the Trading standards etc , but this must be your last option .

And remember , if he has offered to put it right and you refuse you will be in the wrong if it goes further as he has the right to correct the defects himself , even if this means 1 second hand spring sad but true
Old 08-11-2006 | 10:52 PM
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Dealers never want to know once you've driven away.

Refuse to deal with them now, they want it thier way or not at all.
Old 08-11-2006 | 10:57 PM
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he does not want to get involved with repair he just got a quote of £200

from the guy that did the mot. (and offered us £100)


the same garage that missed the faults in the first place
Old 08-11-2006 | 11:04 PM
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Originally Posted by st200-tl1000r
he does not want to get involved with repair he just got a quote of £200

from the guy that did the mot. (and offered us £100)


the same garage that missed the faults in the first place
it has had a recent mot then, thats bad that he's missed that
Old 08-11-2006 | 11:07 PM
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Originally Posted by melzieann
Originally Posted by st200-tl1000r
he does not want to get involved with repair he just got a quote of £200

from the guy that did the mot. (and offered us £100)


the same garage that missed the faults in the first place
it has had a recent mot then, thats bad that he's missed that
very easy until you've seen one unfortunatly, and then more common then you'd imagine!

bit poor for a company like BMW to have such a common fault TBH
Old 08-11-2006 | 11:09 PM
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Originally Posted by Moose 130
Originally Posted by melzieann
Originally Posted by st200-tl1000r
he does not want to get involved with repair he just got a quote of £200

from the guy that did the mot. (and offered us £100)


the same garage that missed the faults in the first place
it has had a recent mot then, thats bad that he's missed that
very easy until you've seen one unfortunatly, and then more common then you'd imagine!

bit poor for a company like BMW to have such a common fault TBH
still dont agree with it, common or not, he should't be missing anything
Old 08-11-2006 | 11:11 PM
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Simon

I bet when you take your old cossie for the MOT your wishing he does miss the odd thing

We are all human mate and cant get everything correct all the time
Old 08-11-2006 | 11:16 PM
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Originally Posted by NORTH YORKS RS SPARES
Simon

I bet when you take your old cossie for the MOT your wishing he does miss the odd thing

We are all human mate and cant get everything correct all the time
sorry mate disagree completely, cars can be killers missing suspension items is not good

i also give my car a complete check myself b4 mot anything remotly wrong is fixed asap, but working for audi has made me a fussy fucker
Old 08-11-2006 | 11:21 PM
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Fair play then mate ,,most just keep there eyes closed and fingers crossed when the MOT is due
Old 09-11-2006 | 12:39 AM
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say if this was a trade sale at say a cheaper price then what the normal price, would the buyer be covered for anything then?

or about about if u buy private then your not covered for anything are u?
Old 09-11-2006 | 02:39 AM
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id get the minisrty in, chances are the mot station are buddys of his. there riskin lives for profit, should be shot! gives me the ump! human errors not a good reason either. id sort it myself, i wouldnt trust um to sort it proper. get a AA report done first as evidance then hammer the scamming cunts!
Old 09-11-2006 | 07:32 AM
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Originally Posted by lil red scort
id get the minisrty in, chances are the mot station are buddys of his. there riskin lives for profit, should be shot! gives me the ump! human errors not a good reason either. id sort it myself, i wouldnt trust um to sort it proper. get a AA report done first as evidance then hammer the scamming cunts!
test was done over 30 days ago, they won't be interested.
Old 09-11-2006 | 07:33 AM
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have offered to send photos of faults listed and report from 2 garage'sjust keeps says the same thing (offered £100)
Old 09-11-2006 | 07:40 AM
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Originally Posted by Moose 130
Originally Posted by lil red scort
id get the minisrty in, chances are the mot station are buddys of his. there riskin lives for profit, should be shot! gives me the ump! human errors not a good reason either. id sort it myself, i wouldnt trust um to sort it proper. get a AA report done first as evidance then hammer the scamming cunts!
test was done over 30 days ago, they won't be interested.
yeah I know.(mad tho as the car done 50ish miles since)

you know what vosa are like

we had a customer vt17 us for a shock that was pissing out and vosa did not

get involved
Old 09-11-2006 | 07:46 AM
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Originally Posted by st200-tl1000r
Originally Posted by Moose 130
Originally Posted by lil red scort
id get the minisrty in, chances are the mot station are buddys of his. there riskin lives for profit, should be shot! gives me the ump! human errors not a good reason either. id sort it myself, i wouldnt trust um to sort it proper. get a AA report done first as evidance then hammer the scamming cunts!
test was done over 30 days ago, they won't be interested.
yeah I know.(mad tho as the car done 50ish miles since)

you know what vosa are like

we had a customer vt17 us for a shock that was pissing out and vosa did not

get involved
I had one VT17 me because I didn't stamp thier service book and they bought the car with full service history.

Not kidding either.

then they didn't even turn up yto the appointment.

The other problem you would have had is all the issuing garage would have had to say is 'proove it was like it' and you can't!

handy to remember that if it happens to you BTW.
Old 09-11-2006 | 08:44 AM
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You have to give the Trader the chance to rectify any faults, if you get it done THEN ask for the money he is perfectly within his rights to refuse to pay anything above what it would cost for him to get it done.

And I'd be surprised with the way EuroCarParts prices are at the moment, that all those bits would come to £100

Aside from that I'm personally, very surprised that on a £10.5k car you didn't get a warranty thrown in as they cost us next to fuck all?

If you have "WARRANTY DECLINED" written across your sales invoice [and you've signed to accept the car], I'm afraid that even trading standards can't do anything for you.

Just to point out as well, it's very unlikely this is the first time this sort of thing has happened to this dealer. He's offering you £100 for a reason. And that is because it's the bare minimum he has to do legally.

You're FAR better off going in there calmly and trying to work something out with them than spouting off about Trading Standards as I'd do EXACTLY the same as him if you did.

Let us know how you get on though and if you want to call for any advice feel free, my numbers in my siggy
Old 09-11-2006 | 09:14 AM
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If your completely stuck with footing the bill, I have a full set of original M3 Evo Cabriolet springs you can have for £50 +p&p. At least replacing the pair wont be so bad!! I removed them from my old evo cab when I lowered it! They have covered around 36000 miles. Let me know today though as im flying out to Latvia tomorrow until Monday morning!!

Chris
Old 09-11-2006 | 09:20 AM
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Paddy

you have said exactly the same as me ,,JUST WORDED A LOT BETTER ,

Try to sort it in a adult fashion ,,screaming trading standards wont work as he will know the laws better than you do
Old 09-11-2006 | 07:40 PM
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he is now offering to pay for the springs from bmw but not the bushes as he thinks its not a problem

the bush moves enough for it to touch the mounting cage approx 20mm left and right i would deff fail this on an mot
Old 09-11-2006 | 08:41 PM
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Paddy

thanks for the advice

will see how it goes tomorrow
Old 09-11-2006 | 11:56 PM
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keep us updated
Old 10-11-2006 | 08:02 AM
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Originally Posted by st200-tl1000r
Paddy

thanks for the advice

will see how it goes tomorrow
No problem, was good to speak to you [both sort of ].

Let us know how it pans out
Old 13-11-2006 | 08:05 AM
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some pictures of the faults

snapped spring


the spring as it should look


trailing arm mount rubs on body(using a small pry bar to show this)







we are sending the photos to the trader along with 2 reports from 2 garages.
just hope this gets it sorted

My new box
Old 13-11-2006 | 08:45 AM
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Did you speak to him over the weekend?
Old 13-11-2006 | 05:52 PM
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no he should be calling tonight (yeah right)

have sent him the pictures and the report by post


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