Capri Sport = Useless tossers
26-09-2006, 02:18 PM
#1
Too many posts.. I need a life!!
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Capri Sport = Useless tossers
Sorry for coming on a bit strong but I'm really really pissed off with them.
First they send the wrong ARB bushes - 22mm instead of 19mm, fair enough one mistake is ok. But at this point the neglect to mention their master cylinder isn't a direct fit and that they sell an item to make it a direct fit.
Phone them to sort out the non fitting master cylinder and they suggest a solution but again, neglect to mention the parts they sell.
Phone them for a third time (last monday) to order more ARB bushes as I don't have time to return the wrong ones as I'm desperate to get the car back on the road. They don't have the ones I need in stock so sell me a 2.8i 24mm ARB to go with the new bushes. This time they mention their master cylinder fitting solution so I order that as well and check everything is in stock and I'll have it by the weekend.
Thursday arrives and no delivery so I give them a ring and discover they're busy as they have decorators in so I won't get the parts till monday.
Well the parts arrived today (tuesday) and they've sent me a 24mm ARB and 22mm bushes. To say I am pissed off is an understatement.
So my car has now been off the road for 3 weeks because they're so shit. I've built 2 kit cars now and never had any problems like this with any other supplier or parts not fitting as advertised. Totally unnaceptable, even if it is a company run by volunteers. Not to mention they never answer their phones or phone you back if you leave a message.
Their parts are good quality, but IMHO overpriced. I ordered discs and pads from rally design at a lot less than caprisports advertised price. Their caliper relocation brackets are £50 (I bought some for my kit car for £16 from someone else). They're not even that well designed as you have to drill the hub, simply reversing the bolt and having a plain hole in the bracket would solve this. Plus, they have the cheek to charge £14 a year membership.
My advice would be to stay away
First they send the wrong ARB bushes - 22mm instead of 19mm, fair enough one mistake is ok. But at this point the neglect to mention their master cylinder isn't a direct fit and that they sell an item to make it a direct fit.
Phone them to sort out the non fitting master cylinder and they suggest a solution but again, neglect to mention the parts they sell.
Phone them for a third time (last monday) to order more ARB bushes as I don't have time to return the wrong ones as I'm desperate to get the car back on the road. They don't have the ones I need in stock so sell me a 2.8i 24mm ARB to go with the new bushes. This time they mention their master cylinder fitting solution so I order that as well and check everything is in stock and I'll have it by the weekend.
Thursday arrives and no delivery so I give them a ring and discover they're busy as they have decorators in so I won't get the parts till monday.
Well the parts arrived today (tuesday) and they've sent me a 24mm ARB and 22mm bushes. To say I am pissed off is an understatement.
So my car has now been off the road for 3 weeks because they're so shit. I've built 2 kit cars now and never had any problems like this with any other supplier or parts not fitting as advertised. Totally unnaceptable, even if it is a company run by volunteers. Not to mention they never answer their phones or phone you back if you leave a message.
Their parts are good quality, but IMHO overpriced. I ordered discs and pads from rally design at a lot less than caprisports advertised price. Their caliper relocation brackets are £50 (I bought some for my kit car for £16 from someone else). They're not even that well designed as you have to drill the hub, simply reversing the bolt and having a plain hole in the bracket would solve this. Plus, they have the cheek to charge £14 a year membership.
My advice would be to stay away
26-09-2006, 02:26 PM
#3
Too many posts.. I need a life!!
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Sorry Stu, I don't like posting stuff like this but It's got to be done. Good customer service is a dying art. Always found the traders on here to be great, yourself, gearboxman, north yorks rs spares and pro alloy have always been spot on 
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