Snap On
#1
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Snap On
Just been into my local garage as I do some nights, just to see whats going on and for a chat ect...
The owner of the garage was telling me he has a £150's worth if Snap on Sockets which have worn out and wont grab a nut.
He took them to the Snap on rep that comes round every so often and he told him the "Lifetime Guarantee" doesnt cover that...
What does everybody think?
Anybody know the snap on main website where I can find him complaint details ect, done a google and cant find much
The owner of the garage was telling me he has a £150's worth if Snap on Sockets which have worn out and wont grab a nut.
He took them to the Snap on rep that comes round every so often and he told him the "Lifetime Guarantee" doesnt cover that...
What does everybody think?
Anybody know the snap on main website where I can find him complaint details ect, done a google and cant find much
#5
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Depends how he's been using them. If theres clear signs of windy tool action on none impact sockets then he doesn't have to change them. iirc he also doesnt have to change the hex type that have the rounds edges rather than the pointy ones,something about the design being for a specfic job and not really supposed to be used as a general scket set. Tbh 99% of my gear is MAC and the rep was spot on with replacing broken items even if i had abused them a little.
#6
Irritating c........
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My Snap On dealer is like that tho. One of the tools we all use a lot is a tool that we call a "hook tool", when in fact the Snap On tool in question is actually a "radiator hose pick"
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
#7
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Well I just E-mailed Snap-On for him to complain. I just rung him to check and he said they have no been abused and they have not been used as Impact Sockets and they have not been used on an Air gun
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#8
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I use my halfords tools on the windy gun all the time, wander into any halfords on sunday afternoon with a handfull of bits of sockets / torx bits etc etc and walk out with new ones
#9
Team HOTHOT!
Originally Posted by scruffythefirst
I use my halfords tools on the windy gun all the time, wander into any halfords on sunday afternoon with a handfull of bits of sockets / torx bits etc etc and walk out with new ones
#10
PassionFord Post Whore!!
i was under the impression that from year 200* that snap on tools arent covered by a lifetime guarantee anymore, due to most of them being made by other companies! (Blue Point etc...)
Chris
Chris
#14
PassionFord Post Whore!!
Originally Posted by Thrush
My Snap On dealer is like that tho. One of the tools we all use a lot is a tool that we call a "hook tool", when in fact the Snap On tool in question is actually a "radiator hose pick"
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
Jake
#17
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We use snap on tools at work and have never had any probs getting them changed when they wear out or we bend them
I even got given a set of sockets and spanners and endless seatcovers for nowt,
I even got given a set of sockets and spanners and endless seatcovers for nowt,
#18
Irritating c........
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Originally Posted by Shings
Originally Posted by Thrush
My Snap On dealer is like that tho. One of the tools we all use a lot is a tool that we call a "hook tool", when in fact the Snap On tool in question is actually a "radiator hose pick"
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
Now you can imagine what we do with this in the automotive glass replacement industry! Just about everything lol. Prying up scuttle panels, cleaning out broken glass from door frames, removing switches and bits from door pads, etc.... This gets used EVERYDAY without fail and nowhere NEAR the job it was intended to be used for, and as such the point wears quickly to a blunt stub and can snap off aswell....
But even tho my dealer knows how we use em and what we use em for, he still replaces the blade on em everytime we ask!
Jake
Originally Posted by cfoster
Are Blue Point a british company?
Least thats what my Snap On dealer tells me anyway....
#19
just finding my feet
snapon tools DONT cover wear and tear, usually with worn tools the rep gets us to break em as he cant always change worn tools
i used my snapon large bladeded screwdriver to scrape all bumps ect off my WHOLE DOWNSTAIRS of my flats floor and worn the end out doing it ( ive never even used it as a screwdriver
anyway i took it too him ( about 2cm missing off the end to what should be there ) and he got me to snap the end off in a vice and got me a new tool
but alot depends on how much to sped ect on tools with him as lets face it if most of your main tools are cornwall and the chest is cornwall then why should he bend over to help out a non spender
the snaponman helps your as no matter what you get addicting to spending
i was gonna get a account with him but then i reaslied the error of that idea and just buy the tools out right these days,,,,,,,,, dont half sting when you spend 150 for a set of spanners of 75 quid for nut removal tools but atleast i dont have to hide in the toilets on fridaymornings like some of the mechanics
theres a apprentice at my work thats got a PROPER snapon cabinet that cost him 2500 and he got a psp,, that was1500 quid of his cash adn his credit and im not kidding you,,, hes drawers and 60% crap,,,,,,,, hes got hardly any decent tools and mist of his tools have been hand me downs from other techs as big tool kits need tools to fill em
i used my snapon large bladeded screwdriver to scrape all bumps ect off my WHOLE DOWNSTAIRS of my flats floor and worn the end out doing it ( ive never even used it as a screwdriver
anyway i took it too him ( about 2cm missing off the end to what should be there ) and he got me to snap the end off in a vice and got me a new tool
but alot depends on how much to sped ect on tools with him as lets face it if most of your main tools are cornwall and the chest is cornwall then why should he bend over to help out a non spender
the snaponman helps your as no matter what you get addicting to spending
i was gonna get a account with him but then i reaslied the error of that idea and just buy the tools out right these days,,,,,,,,, dont half sting when you spend 150 for a set of spanners of 75 quid for nut removal tools but atleast i dont have to hide in the toilets on fridaymornings like some of the mechanics
theres a apprentice at my work thats got a PROPER snapon cabinet that cost him 2500 and he got a psp,, that was1500 quid of his cash adn his credit and im not kidding you,,, hes drawers and 60% crap,,,,,,,, hes got hardly any decent tools and mist of his tools have been hand me downs from other techs as big tool kits need tools to fill em
#20
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i buy mostly mac tools cos the guy that sells them is good as gold and he will replace things no prob.snap on are very strict and never like replacing things.it seems all they want is your money and then nothing to do with you
#22
just finding my feet
mate the snapon blokeideal with is a fucking star, he even pops by if i need a tool for that night of he can
and im not even a fucking tech but a moped driver
and im not even a fucking tech but a moped driver
#24
just finding my feet
busy at work mate and never really had spare time to sor the pc out
im back, well for know,,,,,,,,, as im justhere to inspire me to finish th car
PS: where the fook did that car come from, the spec is UN REAL , wheres the white one too
im back, well for know,,,,,,,,, as im justhere to inspire me to finish th car
PS: where the fook did that car come from, the spec is UN REAL , wheres the white one too
#25
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Ad,
I'm sure i've told you this before - but we're sponsored by snap-on at work, they told us all to make lists of the tools we needed - we sent them in, they arrived F.O.C
We etch them with our details and then in 6 months they get exchanged for new and the old sold as 'used by real F1 heroes'
Mr Snap-on himself came round on a factory tour a few months ago, excellent bloke, american, giving it big "Yee-haws" when he saw the cars
We also get 50%+ discount if we want to build our own toolkits up
Our Snap On bloke is spot on - if you've got any issues - send them down to me and i'll exchange them for you
I'm sure i've told you this before - but we're sponsored by snap-on at work, they told us all to make lists of the tools we needed - we sent them in, they arrived F.O.C
We etch them with our details and then in 6 months they get exchanged for new and the old sold as 'used by real F1 heroes'
Mr Snap-on himself came round on a factory tour a few months ago, excellent bloke, american, giving it big "Yee-haws" when he saw the cars
We also get 50%+ discount if we want to build our own toolkits up
Our Snap On bloke is spot on - if you've got any issues - send them down to me and i'll exchange them for you
#27
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soz but personally I think snap on is overpriced bollx , I use halfords proffesional, and have abused fook out of the tools, even snapped a 1/2" extension bar clean in half when i had a 12ft scaffolding pole hanging off it with 3 of us jumping on it,trying to undo a rear cossie hub nut, and they replaced it without a word, and its cheap for it quality as well, can't go wrong in my humble opinion
#28
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I use halfords proffesional, and have abused fook out of the tools, even snapped a 1/2" extension bar clean in half when i had a 12ft scaffolding pole hanging off it with 3 of us jumping on it,trying to undo a rear cossie hub nut, Surpris and they replaced it without a word, and its cheap for it quality as well, can't go wrong in my humble opinion
#29
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As I said, I have replaced loads of tools, normally after abusing fuck out of them , and never even had an eyebrow raised at me , best thing is, you can buy a comprehensive tool kit that will prob see you through most jobs for the price of 5 snap on sockets and a breaker bar
#30
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I have thousand sof pounds worth of Snap on tools ( those who have seen my box will know ) And i have never had a problem changing any tools ever , the only tools that dont get changed are electrical and air tools , they are only covered for 12 months ,
Even if a socket wears out it will be changed
Just spit your dummy out with the dealer and he will change it
Even if a socket wears out it will be changed
Just spit your dummy out with the dealer and he will change it
#31
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Originally Posted by Thrush
Will - thats cool but you ARE in a different league comparred to us lowly automotive mechanics/technicians when it comes to Snap on sponsorship and company backing tho
But yeah, i am pretty lucky in that respect
#32
Team HOTHOT!
Originally Posted by NORTH YORKS RS SPARES
I have thousand sof pounds worth of Snap on tools ( those who have seen my box will know ) And i have never had a problem changing any tools ever , the only tools that dont get changed are electrical and air tools , they are only covered for 12 months ,
Even if a socket wears out it will be changed
Just spit your dummy out with the dealer and he will change it
Even if a socket wears out it will be changed
Just spit your dummy out with the dealer and he will change it
But Paul, you ARE Mr Snap-On UK
#33
Irritating c........
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Originally Posted by scruffythefirst
I use halfords proffesional, and have abused fook out of the tools, even snapped a 1/2" extension bar clean in half when i had a 12ft scaffolding pole hanging off it with 3 of us jumping on it,trying to undo a rear cossie hub nut, Surpris and they replaced it without a word, and its cheap for it quality as well, can't go wrong in my humble opinion
#34
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I also have two sets of Halford's Pro ratchet spanners (fixed head and flexi head) but I can also tell you, the ratchet part of the spanners are NOT covered under Halfords lifetime warrenty. I know this as I was a manager of a Halfords branch, and to my knowledge the policy hasn't changed/
#35
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Originally Posted by Big Will 85
Ad,
I'm sure i've told you this before - but we're sponsored by snap-on at work, they told us all to make lists of the tools we needed - we sent them in, they arrived F.O.C
We etch them with our details and then in 6 months they get exchanged for new and the old sold as 'used by real F1 heroes'
Mr Snap-on himself came round on a factory tour a few months ago, excellent bloke, american, giving it big "Yee-haws" when he saw the cars
We also get 50%+ discount if we want to build our own toolkits up
Our Snap On bloke is spot on - if you've got any issues - send them down to me and i'll exchange them for you
I'm sure i've told you this before - but we're sponsored by snap-on at work, they told us all to make lists of the tools we needed - we sent them in, they arrived F.O.C
We etch them with our details and then in 6 months they get exchanged for new and the old sold as 'used by real F1 heroes'
Mr Snap-on himself came round on a factory tour a few months ago, excellent bloke, american, giving it big "Yee-haws" when he saw the cars
We also get 50%+ discount if we want to build our own toolkits up
Our Snap On bloke is spot on - if you've got any issues - send them down to me and i'll exchange them for you
#39
tools
Im a Snap-On dealer from the north west. I cant understand why he wont change them. Life time means life time.... ok if you have been using them on an air gun he may have a point, but to be honest we all know it goes on, he should just change them. Ask to speak to his area manager. Where are you from?