When you have your car worked on by ford, do they keep the info on a central pc?, so when you take your car somewhere else they can track the history etc - i presume they do.

If so, can anyone find this info out?

 

dealer level i reckon

 

Go into any dealership and they should be able to give u a free print out

they did for me with my old escort

 

I should say the dealer who did the work IMO

 

Hmm, so my local garage might not know what the ford dealer in Plymouth did on the first two services and warranty work

 

I just went into my local dealer, and they were able to print of copys of invoices from a garage MILES away, where it had been serviced about 2 years before i bought it

 

Also included details of warrenty work done, and re call's etc etc

 

Hmm....interesting

 

perhaps in recent years its changed... depends when they went over to the newer computer system suppose??

 

Thought they must have a central pc for warranty reasons at least.

I'm pissed off that they say there is nothing wrong with my steering on my focus and really wanna find out if they at least looked at it - would be interested in their comments, cos i think they are mugging me off TBH.

 

have you asked abnout it on here may be quite common?

 

Yeah... only 3 views though , might need a bump in a mo...

https://passionford.com/forum/viewtopic.php?t=166393

 

ford have all the warranty info as they pay the dealer for it and all that work ios done ona seperate wip number to the normal work you have done

all of our branches can get the infomation BUT it has to be requested from em,,,,,,, it also varies as unlike BMW not all ford places are on kerridge, but the ones who are can get it all fairly easy,,,,,,,, if not its just a email away

if you tell me the problems via PM ill see what i can get from my place at work but i cant promise as us parts staff have had a fall out with the service guys as we decided to charge them a 5% handling fee for getting us to order in parts so they can fault find as we end up with shelves of useless shite and they are eating our profits

so as a result they wont re mot out cars if we take em off site and are being petty with us and sulking

but ill try

 

Cheers mate - I'll send ya a pm with the details , No worries if you can't find anything though