Is it just me or are they a bit silly!

i want to order 3 bolts.

I ring and give them the finis code and mention its for an escort cosworth, i hear umms and aaghhs and oh we may not have that etc etc.

so he states, nope not got it.

so i reply well i need 3 of them can they be ordered

3 minutes pass.

yep they can be ordered on next day delivery.

ok great can you order them in for me please and ill come and get them tomorrow.

Ah no im afraid not, come down today pay for them then come back tomorrow and get them.

for 3 god damn bolts! that cant cost much i just dont see why it needs this polava.

 

Ive never had that with Ford Wrexham, if they can order it in, they call me when its in and pay the monies when its in my hand.

 

You be surprised I went and ordered 4 four boltsŁ11+ vat ttats without the nuts

 

I've tried getting some bits for a cvh turbo. Sorry sir ford have never made a turbo escort. Erm okay mate.

 

If it's special order, normally Dealers want the money up front as they can't return them.

If it's a standard bolt why go to Ford? I saved a fortune shopping around and managed to most of mine cheaper elsewhere and had them replated in gold zinc.

Even the Ford stuff was poor plating and I still ended up getting them re done

 

Thats the thing the parts dept will be scared to order them in case you dont go and collect the parts cause then they will be stuck on the shelves and wont be able to get rid of them.

 

My local ford dealers is the same...they want everything paid for, and as they are special order...if they are wrong, they cant return them. Tjhey also won't refund you if its wrong!

 

It's normal practice at Ford to get payment before ordering parts, If they know you that normally just order them and ask for cash later.

 

yeah they dont know me as the guy that used to be there has moved on.

Just annoying because i have got to make 2 trips.

they are not standard bolts unfortunately, they are an escos Prop doughnut as i have bought the wrong one.

http://i668.photobucket.com/albums/v...e/100_0618.jpg

i need 3 they are 4 quid each apparently and cant find them anywhere else.

 

That's ok I phoned yesterday to order a thermostat for the Sapph and was told it's 84 + vat !!! Wtf ! And they are very unhelpfull as soon as they hear Rs hajj no longer available don't make parts for them anymore crap like that cos they are lazy and don't even want to bother trying to get bits for you !

 

I get told stories like this all the time , most Dealers don't want the hassle of looking up old parts for cossies/rs turbo's etc , thankfully I own both and get more excited over them than the daily 1.25 fiesta inquierys! So if local dealer won't sort it give me shout and i'll stick some in the post for you...rrp is Ł5.56 btw

 

i cant get there today mate thats the thing.

Im happy to give you the money and post if you can get them to me mate.

Give me a PM and ill make sure i give you some rep/trader points.

 

try graham at carparts express mate...

 

I all ways been able to pay over phone when ordering in special parts to save a trip.

 

Got it all sorted by BigPaul.

What a true gent, has even helped me with some clips i needed.

 

my local ford dealers are great a couple of years back they even sourced me a brand new front wing for an rs turbo took a month to arrive but they got it me

 

I went to Ford to see about getting a new Ford badge for the front of the Cossie but after about half an hour I was told they don't do that size any more and if they did it was going to be 60 odd quid or something like that, I walked out, the guy smiled and said, "thought you would" haha. eBay - few quid, sorted haha.

 

My local parts department, Allen Ford in Swindon reckon that they stopped Sierra production in 1987, no such thing as a MkII Sierra. They'll order parts in by finis code but they get all arsey, wanting to know where I got the finis codes from. Proper useless bunch.

 

Suprised any modern Ford parts dept have the means to look up stuff for Sierras etc these days, unless they dust off the old Microfiche

 

I got a brand new Escort turbo gearbox in a crate from them. I did work there though.

And the first mistake you'll make is telling them it's an RS. They'll just be laughing inside as 99% of the time it's the same parts as a bog standard 1.1 escort.

 

Place I used to work was proper old skool, the parts man used to hate people calling OHC engines... 'Pinto'

He used to say, "What do they think it is, some special racing engine?"



Some parts men are mad though, they can remember and reel-off finis codes from the 80s (and before)

 

Working in a dealers for ten + years and now running my own online parts business with the same capability as a dealers..... I know exactly what you mean about being unhelpful when u mention Rs, I get told it all the time of customers who ring me after a dealers

 

84 quid for a thermostat???Have you tried MSD.

 

I just tend to think If I worked for fords I would keep the enthusiasts happy because I would be an enthusiast myself.

I don't see why everyone that works for ford hasn't got an older project car or and Rs/St surely you don't just fall into a job at fords.

Surely you wanted to work there because of an interest in the place!!!

 

When I contact my Ford dealer they are pretty helpful. They never have the parts because they don't make em but they can always give me a price for parts they don't make anymore???

 

Looks like I'm very lucky with my local Ford parts dept - they're happy to order parts for me and I pay for it when I have the parts on my hands.

 

Bloke on my parts dept is awesome. Always looks no matter what i ask for (do take finis from time to time to make it easier) and will do his best to sort me out better prices etc.

 

I usually order by phone then pick up the next day.

 

I'm lucky I work at a ford dealer, so don't really have any trouble getting parts.