Laptop hard drive recovery.....
Thread Starter
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
Talk to me!! 
We have a Dell Laptop thats shit itself. Looks like the HD has failed. Whats the deal, can anyone retrieve the info/files from it?

We have a Dell Laptop thats shit itself. Looks like the HD has failed. Whats the deal, can anyone retrieve the info/files from it?
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Thread Starter
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
On booting up, you see the Black Windows screen for about 1-2 seconds before it goes to a blue screen which says :-
"A problem has been detected and windows has been shut down to prevent damage to your computer...... etc etc"
We have two identical laptops and swapping the hard drives over moves the problem.
These laptop HD's are not like PC ones and the laptop can only take on HD I think. I did think about booting the machine, then trying to browse the HD.
"A problem has been detected and windows has been shut down to prevent damage to your computer...... etc etc"
We have two identical laptops and swapping the hard drives over moves the problem.
These laptop HD's are not like PC ones and the laptop can only take on HD I think. I did think about booting the machine, then trying to browse the HD.
If the hard drive is fried, then you got no chance of recovering files from it, unless you have got the skills and tools to take out the ceramic disc inside that contains all the data. and also if you had a password on it, it could prove to be quite tricky. If there was no password on it, and its not the actual hard drive thats fried, the cheapest and easiest option would be to get a portable 2.5" hard drive caddy, which can take the harddrive, and plug into another pc/laptop, and extract the files. Just be aware that some caddys can only take up to a certain size hard drive, and also some laptop hard drive caddys will not connect to a pc, only other laptops (could probarbly be fixed with updated drivers). You can pick up 2.5" caddys for £3 or £4 plus postage from fleebay.
Have you tried booting up in safe mode, or go to last good configuration?
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
- If the computer is running, shut down Windows, and then turn off the power
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. Ensure that the Safe mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Windows Vista is similar to Windows XP for starting in Safe Mode.
- Turn the computer on or Restart the computer
- Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe mode option is selected (the top option)
- Press Enter. The computer then begins to start in Safe mode.
- When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
Too many posts.. I need a life!!
iTrader: (1)
Joined: Oct 2003
Posts: 906
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From: West Midlands
If the hard drive is fried, then you got no chance of recovering files from it, unless you have got the skills and tools to take out the ceramic disc inside that contains all the data. and also if you had a password on it, it could prove to be quite tricky. If there was no password on it, and its not the actual hard drive thats fried, the cheapest and easiest option would be to get a portable 2.5" hard drive caddy, which can take the harddrive, and plug into another pc/laptop, and extract the files. Just be aware that some caddys can only take up to a certain size hard drive, and also some laptop hard drive caddys will not connect to a pc, only other laptops (could probarbly be fixed with updated drivers). You can pick up 2.5" caddys for £3 or £4 plus postage from fleebay.

could always try the old freezer trick!! for a 1 time boot
Thread Starter
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
I've since been to Maplin and bought a USB device that allows me to plug the drive into the normal PC.
It's saying that the drive is 'corrupt or unreadable'.
Mr C,
I apprecaite that my phone isn't working but still, you could of dropped me a PM
Try the above with regards to safe mode, once you have pressed on the power / on button tap the F8 button to get the options up, press the down arrow to safe mode and then press enter. If it get's into safe mode you can copy your files across the network or backup to a USb drive.
If it still give's the old "A problem has been detected and windows has been shut down to prevent damage to your computer...... etc etc"
Then you could try the repairing windows XP thread in the Computer discussion section if you have the cd.
The Mrs is going to visit her old man in Tittleshall at the weekend which is 20 miles away from APT according to Autoroute so she could come get it or meet you if need be.
I apprecaite that my phone isn't working but still, you could of dropped me a PM
Try the above with regards to safe mode, once you have pressed on the power / on button tap the F8 button to get the options up, press the down arrow to safe mode and then press enter. If it get's into safe mode you can copy your files across the network or backup to a USb drive.
If it still give's the old "A problem has been detected and windows has been shut down to prevent damage to your computer...... etc etc"
Then you could try the repairing windows XP thread in the Computer discussion section if you have the cd.
The Mrs is going to visit her old man in Tittleshall at the weekend which is 20 miles away from APT according to Autoroute so she could come get it or meet you if need be.
We use the USB > HD thing daily, and unless its showing as a drive, its fooked as far as the easy option.
If the data on the drive is invaluable, then it requires the platters taking out the drive and data taken off that way.
VERY VERY costly.........
If the data on the drive is invaluable, then it requires the platters taking out the drive and data taken off that way.
VERY VERY costly.........
Funny that I have a dell desktop which shows the same screen sometimes straight away and some times its ok for 10 or 15 minutes then it happens. This startde less than 2 months after warranty ended aswell.
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