cancelling a sky tv subscription....
Thread Starter
14000+ post superhero
Joined: Oct 2005
Posts: 17,461
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From: upside down in a field
....anyone got any easy tips on who or how without spending an hour phoning and getting passed around different departments and left on hold before the line gets cut off by the company with the worst customer service in history?
Never gonna give you up!
Joined: Sep 2004
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From: Location: Location: Location: Location:
You could do it online - https://mysky.sky.com/portal/site/sk...contactus/kana
Select cancellation from the first drop down list.
Notify them that you will be cancelling your direct debit within 30 days also. Also bear in mind if you cancel and your within a contract period they may either refuse or ask you to pay a large charge.
Select cancellation from the first drop down list.
Notify them that you will be cancelling your direct debit within 30 days also. Also bear in mind if you cancel and your within a contract period they may either refuse or ask you to pay a large charge.
Never gonna give you up!
Joined: Sep 2004
Posts: 5,852
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From: Location: Location: Location: Location:
Never gonna give you up!
Joined: Sep 2004
Posts: 5,852
Likes: 0
From: Location: Location: Location: Location:
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Joined: Oct 2005
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From: further north than you...
they really don't like it when you cancel it. the missus had a right barney when we did. they kept offering different packages at different prices. took fookin ages for them to except the act we thought it was'nt worth it. fookin rip off!!
Thread Starter
14000+ post superhero
Joined: Oct 2005
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From: upside down in a field
i dont view it as a rip off but paying what we pay for the same old programs over and over has become a bit boring.
and as we have virgin media on the tv's upstairs showing the same stuff already so one has to go.
and as we have virgin media on the tv's upstairs showing the same stuff already so one has to go.
Joined: Oct 2005
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From: further north than you...
i did'nt to start with. till the prices went up an it was the same old programmes they were showing. thing that really wound me up with it was the amount of flaming ad break's.
Thread Starter
14000+ post superhero
Joined: Oct 2005
Posts: 17,461
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From: upside down in a field
yep, you can guarantee that no matter what time you flick channels it will be on a add break when you turn it over.
its still Ł21.50 for the family package ive had for years.
its still Ł21.50 for the family package ive had for years.
Joined: Oct 2005
Posts: 2,961
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From: further north than you...
is that sky+? we were paying nearly Ł40 a month. i know the + is Ł10 more a month tho. but that would have takin it to just over Ł30.
fook know's what package we were on then. i thought it was the family one!
fook know's what package we were on then. i thought it was the family one!
they fall over themselves to give new customers all sorts of deals,but give people who have been with them for years fuck all.i'm cancelling soon too.see what they offer me to not ?
got to go as american hotrod/chopper/haulins on in a minute
Advanced PassionFord User
Joined: Aug 2003
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From: on the kent and surrey border
The whole system is set up to make it easy to upgrade but when it comes to canceling its very hard and you get passed from piller to post.
However,There is an easy way
Just call your Bank and cancel the direct debit/Standing order and soon enough you will have sky on the Phone to you offering you what YOU want.
Simples
However,There is an easy way

Just call your Bank and cancel the direct debit/Standing order and soon enough you will have sky on the Phone to you offering you what YOU want.
Simples
The whole system is set up to make it easy to upgrade but when it comes to canceling its very hard and you get passed from piller to post.
However,There is an easy way
Just call your Bank and cancel the direct debit/Standing order and soon enough you will have sky on the Phone to you offering you what YOU want.
Simples
However,There is an easy way

Just call your Bank and cancel the direct debit/Standing order and soon enough you will have sky on the Phone to you offering you what YOU want.
Simples


Nice one, i guess theres no point offering someone another package at discounted prices if their moving to a different country huh


Although knowing my luck they would probably say "oh thats fine sir, we have a partner company in the states and we can switch you over immediately" errrr yeah ok, wonderful


Thread Starter
14000+ post superhero
Joined: Oct 2005
Posts: 17,461
Likes: 490
From: upside down in a field
i plan to stop the direct debit but only after ive informed them before the next payment so ive given them the 30 days notice. i will block the DD just in case they try to take any more money as i know they are cunts to deal with.
Thread Starter
14000+ post superhero
Joined: Oct 2005
Posts: 17,461
Likes: 490
From: upside down in a field
i prefer to keep it simple. ill tell them its shite and i dont want it anymore. they wont waste my time offering and trying to convince me when someones been so blunt.
just wait till you want to watch what you want to watch, then, when the ad break is on, do something while putting it on live pause
then, when yuo come back, just ff it a bit till the program starts, then do it again through the next breaks etc etc
works for me
then, when yuo come back, just ff it a bit till the program starts, then do it again through the next breaks etc etc

works for me
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