General Car Related Discussion. To discuss anything that is related to cars and automotive technology that doesnt naturally fit into another forum catagory.

Good customer Service from Milltek

Thread Tools
 
Search this Thread
 
Old Sep 5, 2008 | 12:07 PM
  #1  
Jim Galbally's Avatar
Jim Galbally
Thread Starter
20K+ Super Poster.
 
Joined: May 2003
Posts: 20,599
Likes: 0
From: Ramsgate, Kent Drives: E39 530D Touring
Default Good customer Service from Milltek

So nice to see a company that help the customer

Story: whilst my car's in getting some work done i was informed that my center section is damaged. (its a huge single cat-relacement section from manifolds to backbox) 1 box has had a good old smack from a few dozen speedbumps, and the other box has done the baffles in (probably from getting a good 'ol smack... lol)

anyway, rang milltek and they offered to either sell me the replacement boxes for me to get welded in, or offered me a full replacement section at 40% discount

thats not bad at all really, as they they could have just told me to fook off as its not covered under warranty etc. and it's not their fault

so, good company to deal with!
Reply
Old Sep 5, 2008 | 12:09 PM
  #2  
FletchCossie's Avatar
FletchCossie
PassionFord Post Whore!!
iTrader: (4)
 
Joined: May 2003
Posts: 4,058
Likes: 0
From: Sutton, Surrey.
Default

When are they arriving Jim, tomorrow??
Reply
Old Sep 5, 2008 | 01:04 PM
  #3  
jb fletch's Avatar
jb fletch
MAD Carbon Cossie
iTrader: (1)
 
Joined: May 2004
Posts: 2,899
Likes: 0
From: South London
Default



Well done Jim !!
Reply
Old Sep 5, 2008 | 01:22 PM
  #4  
rst in breaking's Avatar
rst in breaking
PassionFord Post Whore!!
iTrader: (2)
 
Joined: Oct 2005
Posts: 7,827
Likes: 0
From: chingford, london
Default

good to hear mate (i can smash the old one over the apex 2mo ) - joking lol
Reply
Old Sep 5, 2008 | 02:29 PM
  #5  
dojj's Avatar
dojj
Resident Wrestling Legend
20 Year Member
Liked
Loved
Community Favorite
iTrader: (3)
 
Joined: May 2003
Posts: 50,018
Likes: 259
From: Little India
Default

Originally Posted by Jim Galbally
So nice to see a company that help the customer

Story: whilst my car's in getting some work done i was informed that my center section is damaged. (its a huge single cat-relacement section from manifolds to backbox) 1 box has had a good old smack from a few dozen speedbumps, and the other box has done the baffles in (probably from getting a good 'ol smack... lol)

anyway, rang milltek and they offered to either sell me the replacement boxes for me to get welded in, or offered me a full replacement section at 40% discount

thats not bad at all really, as they they could have just told me to fook off as its not covered under warranty etc. and it's not their fault

so, good company to deal with!
i reckon you rang up and said "hi, it's jim gallbally, of passionford fame, ringing about this shonky exhaust you've sold me" and they shit it
Reply
Old Sep 5, 2008 | 03:13 PM
  #6  
Jim Galbally's Avatar
Jim Galbally
Thread Starter
20K+ Super Poster.
 
Joined: May 2003
Posts: 20,599
Likes: 0
From: Ramsgate, Kent Drives: E39 530D Touring
Default

Fletch,

No - but guess when those really important tyres I need for silverstone are gonna turn up?

Sat in the waitingroom of elite's in essex now as they had em in stock... Lol
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
markk
Ford RS Cosworth Parts for Sale
7
Dec 2, 2021 06:59 PM
Johnsie
Ford Focus ST
4
Sep 8, 2015 02:39 PM
Stu @ M Developments
General Car Related Discussion.
41
Aug 21, 2015 06:47 AM
Jack and the Beanstalk
Ford Sierra/Sapphire/RS500 Cosworth
2
Aug 9, 2015 07:03 PM




All times are GMT. The time now is 07:14 PM.