I made some labels in word and everytime I send them to print the printer shuts down! I can print anything else in word just not labels short of writing the address out over and over again anyone know why this is happening?

Please help me!!!

 

Printer shuts down or does an error light come on??

 

The red light comes on and wont print anything else until it's turned off then on again

 

Dont wana sound cuntish chaz
has it got enough ink to print them all at once

 

Sounds like a paper size mismatch.....go into your page setup & label setup sections & make sure that the label sizes/number of labels per page etc all fit onto an A4 sheet!!!!

 

Lol
Yeah ink level fine like I said it's printing everything else out even pictures etc.

checked and rechecked all the sizes and paper and label settings been through all the different properties and everything looks right on the screen.

I don't even get an error message just wont print out!

 

Dose it have an online or phone line help thingy

 

Does it try to print & then stop or does the red light come straight on??

Ahhhh....just had a thought.....does it have a manual feed tray??? If so try feeding the labels from there rather than from the main tray!!!

 

Rob V

Yeah has a help line which I've been on hold for about 40 minutes and the on line help asked me loads of questions then told me it doesn't recognise my problem

 

REd light comes straight on!

 

Manual tray suggestion?....what model printer is it?

 

Just tried manual feed and same thing! GRRRRRR

earlier I tried to uninstall the printer and reinstall it that went fine but still wont print labels. What am I doing wrong???!!!

 

HP Laserjet 1020

 

Try this.....

Put the label sheet in the manual feed tray...

then....

Press the continue button on the printer!!!

 

they aint upside down

 

Rob.....not meaning to be rude.....but dya know what your on about???

 

There aren't any buttons on the printer just an on off switch at the back and two lights one green one red.

Not even using the label paper at the moment just trying to get it printed out practising with plain paper.

But doesn't even start to print as soon as I send it, the red light starts to flash

 

I've been trying to do this for 4 and a half bloody hours!!!!

I'm not a happy bunny!!!!

 

How many labels are you trying to print and does the light come on straight away, or after say a minute or 2?

I am thinking it could be a memory issue if its a large amount of labels.

Try printing a smaller amount if its a lot.

 

When it works I will be printing quite a lot but just to get it working only one page

 

Mail Merge?

Sounds like memory on the printer could be an issue.

Saying printer memory as I have looked on HP site and you get the following on the spec:

Maximum memory 2 MB

Do you have another you can test it through?

 

No only one it is just a straight forward address printed 12 times on a sheet of labels would that take up that much memory?

 

at the end of the day it could have been somat that simple could it not

i think adrian might be on to somat tho

 

LOL

Adrian might be but I have seen these printers print labels no probs so I'll reserve judgement! LOL!

 

check printer driver ? try generic driver

 

eh god this is drivng me crazy

JUST PRINT YOU STUPID MACHINE!!!

 

silly as it sounds, try deleting the printer and reinstalling, rebootin the machine between

if that fails. recreate your local windows profile and re try

 

Shouting at it didn't work.

Right I'm gonna re-start now see where that gets me.

 

Never used the 1020, but have seen the memory issue with other printers.

It was a few years ago now though.

Been looking at it here on Word and the print sizes shouldnt be an issue. Mine came out at 400k for a colour label.

 

could be a driver issue, go on the hp site and download the lates drivers

 

The only thing I can think of as to why the printer would switch off, is either the memory buffer is full and can't cope with the amount of data being sent to it, or there's a margin error or something wrong with the document that doesn't allow it to work.

It specifications say it has to be connected via a high speed USB port 2 connection ? Have you got that on your pc ? Bish should be able to tell you if you don't know

Media Sizes Standard Letter, legal, executive, postcards, envelopes (No. 10, Monarch)

Media Sizes Custom Main tray: 5.8 x 8.27 to 8.5 x 14 in; input slot: 3 x 5 to 8.5 x 14 in

Content starts here


Paper
Labels
Label construction
Transparencies
Envelopes
Envelope construction
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Cardstock and heavy media
Cardstock construction
Cardstock guidelines
Letterhead and preprinted forms
Choosing paper and other media
HP media
Media to avoid
Media that might damage the printer
Printer media considerations
The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer.
Paper
For best results, use conventional 75 g/m 220 lb paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage Symptom Problem with paper Solution
Poor print quality or toner adhesion

Problems with feeding Too moist, too rough, too smooth, or embossed

Faulty paper lot Try another kind of paper: between 100-250 Sheffield and 4-6% moisture content.

Check the printer and make sure that the appropriate media type has been selected.
Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof wrapping.
Increased gray background shading Might be too heavy Use lighter paper.
Excessive curl

Problems with feeding Too moist, wrong grain direction, or short-grain construction Use long-grain paper.

Check the printer and make sure that the appropriate media type has been selected.
Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations.
Problems with feeding Ragged edges Use good quality paper.
NOTE: The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second.Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.Do not use raised letterhead.Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.
Labels
HP recommends that you print labels from the priority feed slot.
CAUTION: Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:

*
Adhesives: The adhesive material should be stable at 200°C392°F, the printer's maximum temperature.
*
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
*
Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in any direction.
*
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.


Envelopes
HP recommends that you print envelopes from the priority feed slot.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

*
Weight: The weight of the envelope paper should not exceed 90 g/m 2 24 lb or jamming might result.
*
Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl and should not contain air. Envelopes that trap air might cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.
*
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive.
*
Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).

Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
envelope construction
1 acceptable envelope construction
2 unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

 

I've been doing this since half past 8 this morning I have had the most useless day ever!!!

Thank god it's Friday

 

Oh dear..... Sounds like your not having much fun Charlee

Sorry i can't help....lol

Dont you know anyone that works in an office? Maybe email it to them and get them to wizz them off onto labels? I'd do it if i still worked in an office.....

 

Have you set your software to tell it your printing Labels, Printers can have a fit it the paper is different from the ones it's expecting. Other thing could be the memory on the printer, id try just printing a couple of pages of and see if it works, if it does just print them in small batches.

 

Only trying to print one page to get it to work