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Old Sep 22, 2004 | 09:51 AM
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Default im being robbed by british gas

i got a 29 day electricity bill today and it was £194 ive spoke to them on the phone and thay say that we have had a few estimated bills and now thay have got off there backsides to come and read the meter thay want £194 and it says its a 29 day bill

this is not what i need right now as its geting near to christmas and have got to make sure santa gets £500 x 4 to get the kids presents very soon

i told them to fu** off on the phone but we get our gas and elecy from the same ppl so if we get cut off 1 we get cut off the other aswell

should i pay this as its down to them to make sure thay get the bills right?
i mean come on £194 for 29 days thats about £50 a week i live in a 3 bed house not a bloody mansion
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Old Sep 22, 2004 | 09:56 AM
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, must admit it has been a bit chilly in oxford this week

te last people who live here had a 3900+ gas bill that was unpayed, they wouldnt connect us unless they had proof we just moved in, im sure y can hold em off for a bit

oh and close doors and fit draft excluders in the castle
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Old Sep 22, 2004 | 09:57 AM
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Speak to energywatch, they will be able to advise you. Don't let thenm push you around, if they are at fault in not reading the meter, but you do ligitamately owe them the money, pay it back in installments.

Check the meter reading yourself. It's easy to do against the bills. You should check them each time they send you a bill. If they estimate it, ring them up and tell them what it is, then you can't fall behind.

Paul
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Old Sep 22, 2004 | 09:59 AM
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Originally Posted by b19bal
, must admit it has been a bit vhilly in oxford

te last people who live here had a 3900+ gas bill that was unpayed, they wouldnt connect us unless they had proof we just moved in, im sure y can hold em off for a bit

oh and close doors and fit draft excluders in the castle
lol
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Old Sep 22, 2004 | 10:09 AM
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they reading the right meter?
we had probs like that a few yrs back with the gas asking for an obscene amount for a cpl weeks over christmas
muppets that they r checked the meter at the wrong address
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Old Sep 22, 2004 | 10:11 AM
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Paul is right about installments, but to say it is for 29 days is not really right. If you have not been checking the estimated bills over the past however many months, then that will be your problem.
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Old Sep 22, 2004 | 10:13 AM
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or ya could heat ya swimming pool with a electric boiler
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Old Sep 22, 2004 | 10:17 AM
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We had the same problem with N Power. Kept sending estimated bills then I checked the meter one day and they were well out. Wanted like £400 plus off me!! The annoying thing is, according to current legislation (so I read somewhere) your gas or electricity supllier is not legally obliged to read your meter more than once every 24 months which sucks big time. Some companies do it regularly some don't.
I read mine every time a bill comes now cos I trust no-one
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Old Sep 22, 2004 | 10:20 AM
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it happened to me I was going to the web site were they said but you meter reading in but they were not getting to them.

The changed my meter and the next time I get a bill for 245 doobs
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Old Sep 22, 2004 | 10:21 AM
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I did that at my old office.

British gas wanted over £220 on an estimated bill, so i went to the old building and had a look at the meter, they were well out.

I rang em up and told em and the new bill was £19!
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Old Sep 22, 2004 | 10:28 AM
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They will always overestimate so always check the meter when it comes through and ask for a new bill going on your own reading. If they want to come a check it let them.
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Old Sep 22, 2004 | 10:38 AM
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I sell gas meters so can sell ya a new one to put in ya hosue thats got 00000 on it!!

Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
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Old Sep 22, 2004 | 10:43 AM
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fook me i never check as i dont use much, i also pay 25 quid a month and most the stuff in me house is electric too
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Old Sep 22, 2004 | 11:52 AM
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I must be having a :blonde: day because I dont think i understand what your problem is...

Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....

Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.

Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.

If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.

Hope this helps...
And if I am completely off.... then sorry...!!!
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Old Sep 22, 2004 | 11:56 AM
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Originally Posted by MrsFrog
and check there is no electricity leak in your house.


pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
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Old Sep 22, 2004 | 12:02 PM
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yeah or a plug socket dripping batteries
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Old Sep 22, 2004 | 12:06 PM
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Originally Posted by St3V3_C
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
But whatever you do, dont step in it



Think its time for a magnat strapped to the side of the meter
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Old Sep 22, 2004 | 12:09 PM
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Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.


pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
OY YOU!!

does happen though.. honest does....
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Old Sep 22, 2004 | 12:14 PM
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FPMSL I think that wasn't worded the way you intended it to be Mrs Frog

I know BG sent out over the top estimations/units used on their last batch of bills as mine went up something silly. I cant turn the meter round in this house as its outside

Just think for all those people that never queired the bill had paid the amount stated ..thats a lot of money in their account for that "rainy day" ... then they have the front to up the charges ...useless tossers!
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Old Sep 22, 2004 | 12:21 PM
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Originally Posted by MrsFrog
I must be having a :blonde: day because I dont think i understand what your problem is...

Even if u missed them when they called out to read your meter, or they didn't come at all, you always have the option to read the meter yourself and phone them your reading. When you receive your bill and there is an "E" after the reading, you know its an estimate. So it is up to you to check it out and then send them the right reading. They always then send you a new bill adjusted with the new readings... Unless they actually have access to your meter one way or the other, they can only rely on estimates until they have an accurate reading....

Now if you just think that its too much based on previous bills, you can ask them to come and check there is no electricity leak in your house. They usually are quite happy to send someone fairly quickly to check you electricity.

Another good way to avoid higs and lows inherent to the seasons, is to pay monthly by direct debit. Its a good way to have always the same amount to pay and the summer bills usually put you back in credit.

If you thinnk you are just being over charged, there is a web site www.uswitch.co.uk which helps you find out which is the best value supplier in YOUR area.

Hope this helps...
And if I am completely off.... then sorry...!!!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
we have never had a bill for 3 months that comes anyway near £194 and thay think thay can now bill us £194 for 29 days LOL
THAY ARE OFF KEY
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Old Sep 22, 2004 | 12:22 PM
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Originally Posted by McPikie
Originally Posted by St3V3_C
pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
But whatever you do, dont step in it



Think its time for a magnat strapped to the side of the meter
fpmsl
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Old Sep 22, 2004 | 12:24 PM
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Originally Posted by MrsFrog
Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.


pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
OY YOU!!

does happen though.. honest does....
Sorry lol
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Old Sep 22, 2004 | 12:25 PM
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Originally Posted by K3V HA
I sell gas meters so can sell ya a new one to put in ya hosue thats got 00000 on it!!

Seriously though mate, they do over estimate all the time, i read that they make an extra 20million a year from people who dont check their bills!!
this is crazy sum1 should do somthing about it cos if i defrauded 20 mil in a year from ppl i would get a very long jail term so why are these ppl getin away with it?
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Old Sep 22, 2004 | 12:27 PM
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Originally Posted by St3V3_C
Originally Posted by MrsFrog
Originally Posted by St3V3_C
Originally Posted by MrsFrog
and check there is no electricity leak in your house.


pmsl, Yea, just check you've not got a big puddle of electricity under the washing machine or something.
OY YOU!!

does happen though.. honest does....
Sorry lol
Its ok.... Im not crying no more....
Just ate all the chocolate in the house...
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Old Sep 22, 2004 | 12:27 PM
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Originally Posted by !mouse-oxford!
we have never had a bill for 3 months that comes anyway near £194
That could be because your bills have never reflected the electricity that you use, as they have been estimated.

Do you have an electric shower? Spend long in there? Do you have an immersion heater? Always on is it? Any kind of electric heating?
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Old Sep 22, 2004 | 12:29 PM
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Originally Posted by St3V3_C
Originally Posted by !mouse-oxford!
we have never had a bill for 3 months that comes anyway near £194
That could be because your bills have never reflected the electricity that you use, as they have been estimated.

Do you have an electric shower? Spend long in there? Do you have an immersion heater? Always on is it? Any kind of electric heating?
all our heating and hot water is gas m8
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Old Sep 22, 2004 | 12:29 PM
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Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
You've asked them why?
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Old Sep 22, 2004 | 12:33 PM
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I pay £20 a month Direct Debit to N Power.

I got a £150 refund this month and my bills are now less than a Tenner
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Old Sep 22, 2004 | 12:34 PM
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Originally Posted by MrsFrog
Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
You've asked them why?
thay say its cos thay come out to read the meter a month ago
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Old Sep 22, 2004 | 12:42 PM
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This is a bit of an odd one. Have you got your old bills?

When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.

Compare this to what they have charged over that time and then go from there.
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Old Sep 22, 2004 | 12:44 PM
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Originally Posted by !mouse-oxford!
Originally Posted by MrsFrog
Originally Posted by !mouse-oxford!
what i dont understand is im ment to get the bill every 3 months so how come thay sent me a bill for 29 days?
You've asked them why?
thay say its cos thay come out to read the meter a month ago

Their estimate must have been way off then... but the wrong way... which doesn't make much sense as you usually use less electricity in the summer...
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Old Sep 22, 2004 | 12:49 PM
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sapphy mike do ya use candles i you house , water heated from the suns ray or just always cold showers and a babecue as its fashionable
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Old Sep 22, 2004 | 12:53 PM
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Originally Posted by St3V3_C
This is a bit of an odd one. Have you got your old bills?

When was the last real reading, and what was it? Take that off of the recent real reading they have taken, and you should be able to work out what it has cost.

Compare this to what they have charged over that time and then go from there.
thay say its cos thay havnt red the meter since last year and thay estimated it wrong over the years bills now thay got a reading thay want it all
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Old Sep 22, 2004 | 12:54 PM
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LOL

I'm never fooking there thats why LOL oh, and £50 of that was a bonus as they give you £50 for having gas and leccy on DD still, £100 refund isnt to be sniffed at!!
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Old Sep 22, 2004 | 12:55 PM
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my electric and gas only total about 20 a month, maybe less

but i live on my own and the cooker is like an ornimant
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Old Sep 22, 2004 | 12:57 PM
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last year we used £135 all year now thay say that we have been undercharged £194 even tho we have had elecy bills and payed them every q
so this £194 is ontop of the bills we have already paid witch amounts to about £175+ and this is just the elecy
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Old Sep 22, 2004 | 01:38 PM
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Mouse, I really don't think you get it. There is nothing dodgy going on here though.
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.

So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!

They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.

I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.

steve
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Old Sep 22, 2004 | 01:52 PM
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Originally Posted by SteveT
Mouse, I really don't think you get it. There is nothing dodgy going on here though.
British Gas estimate your electricity use, and then send a bill based on that estimate. It is clearly marked as an estimated reading and you can phone in with the correct reading if you like, and they will send you a revised acurate bill.

So if they estimate £20 month, and after 9 months you haven't checked your actual gas use, they will have billed you for £180 worth.
If your actual use is really £30 worth a month, you will find that after 9 months you've actually used an extra £90 of Gas. (total £270 really used).
So, when the meter reading guy comes round, say 10 days after getting your bill, he will revise your bill to show an outstanding £90. It doesn't mean you've used £90 gas in 10 day though!

They seem to be in the right I'd say, which is a bummer for you, but u should check your actual meter readings against their estimates and update them.

I just got £207 back off N-Power 'cos I been paying them too much by direct debit and it all added up.

steve
well m8 i used to live in a 2 bed flat up untill 2 years ago and our bill over a year and a half was only £165 ok we live in a 3 bed house now but can 1 extra light in the extra room we got now and a pc boost up the bill like this cos we got all the same electric things ie tv/fridge as we had at the flat just 1 extra light and a pc???????????????
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Old Sep 22, 2004 | 03:24 PM
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who powerfull is the pc
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Old Sep 22, 2004 | 03:43 PM
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Originally Posted by b19bal
who powerfull is the pc
my pc is 500 brake and will do 0 2 60 gigs in ten secs but you get a fifty pound elecy bill everytime you reboot
LOL
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