No, I dont like to bother Bill..... he's usually on the toilet shitting gold bars... or thats what his secretary told me last time I called.


But I do ring Support Desks for the products I've bought, in the same way if someone buys something from me I expect them to call me if they have a problem with it rather than ask on a forum.


Tony, I am sure you'd be the first to whinge if someone had brought their car to you, then had a problem with it and taken it elsewhere to be sorted rather than call you.