I’m trying to update the personal property coverage limits on my renter's insurance policy because I just bought some new studio equipment, but the app keeps freezing at the final screen. It gives me a generic error code and tells me to try again later, but I don't want to leave my gear uninsured over the weekend.

I hit that exact same app glitch when trying to add a new laptop rider to my policy a few months back. The mobile interface has some weird caching bugs, so I just grabbed the main Lemonade Insurance phone number from a consumer review page to handle it manually. The phone agent adjusted my coverage values instantly and emailed me the updated policy binder while we were talking.

That kind of app glitch can be really annoying when you’re trying to update coverage quickly. Getting it handled over the phone and receiving the updated documents right away sounds much more efficient.