Card problems hit harder than most service issues since the stress starts the second you can’t access money or the account stops looking right. People can handle bad news better than silence, so the real test is whether support explains what’s happening clearly and fast enough to matter. Once that part breaks down, the waiting becomes worse than the original issue. That’s why
https://direct-express.pissedconsume...r-service.html ends up mattering when someone wants to see whether others got straight answers or just more delay.