wont buy off ebuyer again!
10-06-2005, 09:43 PM
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wont buy off ebuyer again!
hi all, i bought a 26inc lcd tv off ebuyer for 600 quid, and when it arrived it looked and worked well, then only after a couple of months the picture went funny so i had to send it back to germany, when it came back the letter said thay had changed the mainboard, so pluged it in and worked fine for a few weeks then it started acting funny again , so i thought right this time i wont a full refund ! and ebuyer said after 30 days you cant have your money back 
only another new tv, but i dont trust this tv anymore , its a video7 make thats badged as a goodmans in comet for the same price, just to say that 15 years ago i bought a 650.00 jvc 3dphonic and its never gone wrong and is still in use to-day 
im now going to stick to.. sony ..samsung..jvc..
and just to say that samsung are one of the best as thay make 90% of the tubes and screens no matter what the brand in all tv,s
andzz
only another new tv, but i dont trust this tv anymore , its a video7 make thats badged as a goodmans in comet for the same price, just to say that 15 years ago i bought a 650.00 jvc 3dphonic and its never gone wrong and is still in use to-day im now going to stick to.. sony ..samsung..jvc..
and just to say that samsung are one of the best as thay make 90% of the tubes and screens no matter what the brand in all tv,s
andzz
10-06-2005, 11:54 PM
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Those type of TVs are renowned for having problems, the seller has done nothing wrong especially if he is offering you a replacement.
However, if the person is a distributor and you have an official receipt for your purchase then you should be able to go direct to the manufacturer under the standard 1 year warranty and get a replacement TV.
However, if the person is a distributor and you have an official receipt for your purchase then you should be able to go direct to the manufacturer under the standard 1 year warranty and get a replacement TV.
11-06-2005, 09:37 AM
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PassionFord Post Whore!!
The Sale of Goods act means the contract is between you and the retailer, not you and the manufacturer.
You are entitled to a refund if the item is not of merchantable quality and the 1 year makers warranty doesn't have any bearing on how long those rights exist.
Get yourself onto the website for the Dept of Trade and Industry - all the details are in there somewhere. I found it very useful in my dispute with Currys when they wanted to give me a refund and I wanted a repair or replacement (bought an Ł899 telly on boxing day for Ł500, then it broke and they didn't want to give me one at full price). I won and got a new telly!
You are entitled to a refund if the item is not of merchantable quality and the 1 year makers warranty doesn't have any bearing on how long those rights exist.
Get yourself onto the website for the Dept of Trade and Industry - all the details are in there somewhere. I found it very useful in my dispute with Currys when they wanted to give me a refund and I wanted a repair or replacement (bought an Ł899 telly on boxing day for Ł500, then it broke and they didn't want to give me one at full price). I won and got a new telly!
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