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question for gamers and thier broadband quality

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Old 19-10-2010, 08:10 PM
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st3v3
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Default question for gamers and thier broadband quality

What Ping do you normaly see and wheres the server based, also what size and who with?

Im with Virgin and have been for 10 years now but just lately in the last 3-4 months my ping is always up at 150ms and im getting packet loss (lag) aswell.

I have had an engineer round last week and he sorted a few things but no real improvment.
so now im thinking of moving.
Old 19-10-2010, 08:19 PM
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It's a bit much moving house just 'cos of the broadband!

Is it just gamers or do you wanna see my results??
Old 19-10-2010, 08:22 PM
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191 ping atm
Old 19-10-2010, 08:23 PM
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thats a lot for virgin, id be back on the phone.

i had about 20ms real ping to stuff, and about 50-80 in-game reported
Old 19-10-2010, 08:39 PM
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My speed is 1-1.5Mb with a ping is consistantly 150-180ms but quite often higher, it's absolutely terrible, lag city when playing Call Of Duty online, allegedly I'm stuck with it due to the distance my house is from the BT exchange and fibreoptic broadband is not in my area!
Old 19-10-2010, 08:42 PM
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Mal im might just do that matey!

Jim-ive been on the phone 5 times in the last 4 days, tonight passed around to 4 different people then they cut me off whilst on hold, im at my witts end pal, i could fooking kill someone because of the idiots at the end of the phone who read from a script and know nothing.

I did how ever get an engineer out on friday of last week who just couldnt fis the problem and is sure of all my equipment and cable conections from the pc back to the cab.(no router conected)
but i just cant get hold of someone who knows there stuff at virgin, you try and explain ping and latency (lag) to and asian/indian/chinese/who ever that can only just read from a script, its mind destroying!!


Il try again tomorrow
Old 19-10-2010, 08:52 PM
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I wouldn't move as virgin is the best for gaming by far, theres obviously an issue just keep on at them, my ping is usually 10-25ms but after the net lot of upgrades on the upload side should be into single figures
Old 19-10-2010, 09:03 PM
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im normally getting 7.5-9.5 mb speed with a ping of below 50ms, COD normally reports around 70-80ms ping.
and thats with talktalk!
Old 19-10-2010, 09:06 PM
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Virgin For me the past 9 yeaars online never had any problems use my Pc for gaming ping 40
Old 19-10-2010, 09:37 PM
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TalkTalk 5meg connection and can only get 120 ping on MW2
Old 19-10-2010, 09:42 PM
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just went to www.pingtest.net and checked mine

on virgin 50mb package, 8 years never had any probs, always bob on

Old 19-10-2010, 09:45 PM
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There's a way to make sure you get the fastest broadband f your area. There's something you need to check is enabled on yur local exchange. I'll fnd out and let you know how you can fnd out who might be able t ge the fastest service because I forgotten ATM.

http://www.samknows.com/broadband/llu

I think you have to check which operators are on the llu list for yourexchange I think. it's what I can remember fromwhat my other half said.

Last edited by Punkie; 19-10-2010 at 09:52 PM.
Old 19-10-2010, 09:57 PM
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Originally Posted by cosevo
just went to www.pingtest.net and checked mine

on virgin 50mb package, 8 years never had any probs, always bob on

same for me on the 20mb service


Old 19-10-2010, 10:48 PM
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My other half is on be broadband 20mb and it's 20mb all day every day. He games on ps3 online and very rarely has lag issues unless it's an issue at the server end with bfbc2
Old 20-10-2010, 07:23 AM
  #15  
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I wish I had the same connection at home, as I do at work!

Old 20-10-2010, 11:53 AM
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i'm on 1.9 meg BT broadband (quickest available as i live in the country)



and here's the ping..


Last edited by Smit; 20-10-2010 at 11:54 AM.
Old 20-10-2010, 12:07 PM
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5meg Talktalk.
Old 20-10-2010, 12:10 PM
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Originally Posted by Mal.
It's a bit much moving house just 'cos of the broadband!

Depends how much you use it. Internet and web use is a big thing these days, considered moving myself because of it.

Originally Posted by Red16
My speed is 1-1.5Mb with a ping is consistantly 150-180ms but quite often higher, it's absolutely terrible, lag city when playing Call Of Duty online, allegedly I'm stuck with it due to the distance my house is from the BT exchange and fibreoptic broadband is not in my area!
Same, I'm on BT homehub unlimited broadband, no cap at all but its a 20meg package and I only get about 2.2meg due to living in a rural village area and distance from exchange. Upload speed is about right but its not nice paying nearly Ł30 and losing around 18meg of it.

Playing COD, BF, Forza, Fifa all run fine most of the time with few disconnects or noticeable lag visually that you get with dodgy hosts but do find that sometimes people shoot me or are snapping at my heals as soon as I pass the ball. Bet I'd sweep up getting my true speed.

Originally Posted by Chris84
Virgin For me the past 9 yeaars online never had any problems use my Pc for gaming ping 40
I used to be on VM broadband cable years ago, was awesome, always on, always fast. Would love to be on it again.
Old 20-10-2010, 04:41 PM
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log into your router and copy n aste all the connection state here. there are guide on the internet. also look for "cable forum" its a really good virgin media broadband website with FAQs on stuff like this.

if you can work out where the roblem is yourself then you can speak much more authoritively when dealing with the call centers as oull kow when/how theyre fobbing you off!!

also keep ringing tech support and over and over, eventually youll get rhgou to swansea instead of india, the guys there seem to know a lot more!
Old 20-10-2010, 04:47 PM
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this makes for good gaming

Old 20-10-2010, 05:37 PM
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That's just showing off
Old 20-10-2010, 06:14 PM
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Originally Posted by st3v3
i could fooking kill someone because of the idiots at the end of the phone who read from a script and know nothing.

I did how ever get an engineer out on friday of last week who just couldnt fis the problem and is sure of all my equipment and cable conections from the pc back to the cab.(no router conected)
but i just cant get hold of someone who knows there stuff at virgin, you try and explain ping and latency (lag) to and asian/indian/chinese/who ever that can only just read from a script, its mind destroying!!
Yeah but have you unplugged your modem for 1 minute?

Drives me mad if I have to ring virgin, same old bollox.
Old 20-10-2010, 06:15 PM
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Thats mine, don't ever really have any lag issues.

A lot better than when i used to play Everquest on a 56k modem anyway!

Ginge
Old 20-10-2010, 06:32 PM
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Heres mine on BT up to 8meg. Its really shit, considering my mate who is on the same a quarter of a mile away gets 6meg all day and night.

Bt really have fucked me off something rotten, ill be moving house soon so i shall change to virgin when i can.
Old 20-10-2010, 08:20 PM
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Originally Posted by Jim Galbally
log into your router and copy n aste all the connection state here. there are guide on the internet. also look for "cable forum" its a really good virgin media broadband website with FAQs on stuff like this.

if you can work out where the roblem is yourself then you can speak much more authoritively when dealing with the call centers as oull kow when/how theyre fobbing you off!!

also keep ringing tech support and over and over, eventually youll get rhgou to swansea instead of india, the guys there seem to know a lot more!
Thought id post a few results from 20.41 on 10mg optical without router in place.



http://www.pingtest.net/result/26441509.png
http://www.pingtest.net/result/26441793.png



Downstream Lock : Locked
Downstream Channel Id : 7
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 5056.941 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 4.7 dBmV
Downstream SNR : 40.2 dB



Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 38.0 dBmV
Upstream Mini-Slot Size : 2




C:\Documents and Settings\Steve>pathping bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
0 zen.cable.virginmedia.net [86.20.239.180]
1 10.255.12.1
2 brhm-cam-1a-v116.network.virginmedia.net [213.106.228.85]
3 brhm-core-1a-ge-115-0.network.virginmedia.net [195.182.180.209]
4 brhm-bb-1a-ae1-0.network.virginmedia.net [213.105.103.97]
5 nrth-bb-1b-ae2-0.network.virginmedia.net [62.253.185.85]
6 nrth-tmr-2-ae6-0.network.virginmedia.net [213.105.159.34]
7 tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
8 pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 212.58.238.153
10 virtual-vip.thdo.bbc.co.uk [212.58.224.138]




Computing statistics for 250 seconds...

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 zen.cable.virginmedia.net [86.20.239.180]
0/ 100 = 0% |
1 --- 100/ 100 =100% 100/ 100 =100% 10.255.12.1
0/ 100 = 0% |
2 41ms 0/ 100 = 0% 0/ 100 = 0% brhm-cam-1a-v116.network.virginmedia.net [213.106.228.85]
0/ 100 = 0% |
3 36ms 1/ 100 = 1% 1/ 100 = 1% brhm-core-1a-ge-115-0.network.virginmedia.net [195.182.180.209]
0/ 100 = 0% |
4 41ms 1/ 100 = 1% 1/ 100 = 1% brhm-bb-1a-ae1-0.network.virginmedia.net [213.105.103.97]
0/ 100 = 0% |
5 45ms 0/ 100 = 0% 0/ 100 = 0% nrth-bb-1b-ae2-0.network.virginmedia.net [62.253.185.85]
0/ 100 = 0% |
6 45ms 0/ 100 = 0% 0/ 100 = 0% nrth-tmr-2-ae6-0.network.virginmedia.net[213.105.1​59.34]
0/ 100 = 0% |
7 42ms 0/ 100 = 0% 0/ 100 = 0% tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
0/ 100 = 0% |
8 53ms 0/ 100 = 0% 0/ 100 = 0% pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
0/ 100 = 0% |
9 50ms 0/ 100 = 0% 0/ 100 = 0% 212.58.238.153
0/ 100 = 0% |
10 49ms 0/ 100 = 0% 0/ 100 = 0% virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.





Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Steve>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:

Reply from 212.58.224.138: bytes=32 time=165ms TTL=117
Request timed out.
Reply from 212.58.224.138: bytes=32 time=70ms TTL=117
Reply from 212.58.224.138: bytes=32 time=136ms TTL=117

Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 165ms, Average = 123ms

C:\Documents and Settings\Steve>


You tell me what it means other than a shit conection?
Old 20-10-2010, 08:34 PM
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[IMG]http://www.pingtest.net/result/26444720.png[/IMG]my test was not to bad

Last edited by AndyR1; 20-10-2010 at 08:37 PM. Reason: another test
Old 20-10-2010, 08:36 PM
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Originally Posted by wirralphil
TalkTalk 5meg connection and can only get 120 ping on MW2
MW2 is THE worst way of gauging ping, due to servers being hosted by the players. I've always got a shit ping on MW2 (pc) due to this.
Old 20-10-2010, 08:40 PM
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I'm on a 2mb Line with bt and get got around 20-30fps on battlefield 2142/bf2. On Medal of honor and bad company 2 i get around 80ish but i think bc2 had problems with accurate ping detections for most as i never have lag at that ms whereas that would cause me problems on 2142 if that helps?



XslaneyX is the ign if anyone does play the above

Last edited by Slaney21; 20-10-2010 at 08:43 PM.
Old 20-10-2010, 08:48 PM
  #29  
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40.2db downstream SNR!!!!

yes, you have a physcial connectivity issue, dont let them bullshit you
Old 20-10-2010, 08:49 PM
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Virgin, only ever paid for the basic service and they keep upgrading




Just works
Old 20-10-2010, 09:02 PM
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Im on 02, getting 17mb down, 1.88mb up and when i play mwf2 i get between 40-100 ping but no matter what it lags its nuts off.
Old 21-10-2010, 06:29 AM
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Originally Posted by Jim Galbally
40.2db downstream SNR!!!!

yes, you have a physcial connectivity issue, dont let them bullshit you


40.2 is acceptable apparently

*
SNR (RxMER) - DOWNSTREAM
*
64QAM**** 29 dB minimum;**32 dB or above desired
256QAM** 32 dB minimum;* 35 dB or above is desired
*
Tech support would raise their eyebrows at the minimum for 256QAM, especially on the 50 Mbps tier.* An engineer visit is not always necessary if the reported values are slightly outside the quoted range; tech support would always check for network issues before concluding that the matter needs to be resolved locally.
*
64 QAM has a density of 6 bits per symbol and has a greater tolerance for noise than 256QAM which has 8 bits per symbol.* There are variances that can be attributed to DOCSIS and EURODOCSIS plant resulting in a higher SNR requirement for EURODOCSIS with its wider channel.
*
The formal lower threshold for 64QAM/256QAM is respectively 24 dB/30 dB.* On top of that must be added at least 3 dB headroom for variations one normally finds (like due to temperature, humidity).* Ideally for 64QAM and definitely for 256QAM, additional headroom should be given for other factors like RF ingress, fridges and so on.
*
There is no relationship between SNR and downstream power levels other than the peril of amplifying noise if power is too high.
Old 21-10-2010, 06:33 AM
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Old 21-10-2010, 08:08 AM
  #34  
Jim Galbally
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whered you copy n paste that from?

its not a case of more is better. youre on 64 so youre more tollerant to noise, but thats still 20+% over the quoted norm
Old 21-10-2010, 08:17 AM
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on the back of your set top box are there ary attenuators? little boxes that go in-line with the signal cable? if so whats written on them? -5db? -10db? if you do a signal/status report from your set top box what stats do you get on that?
Old 21-10-2010, 09:06 AM
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it's s cable modem and there's a -5 attenuator in place
Old 21-10-2010, 09:07 AM
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Originally Posted by Jim Galbally
whered you copy n paste that from?
virgin media tech help forum
Old 21-10-2010, 01:51 PM
  #38  
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do you not have a set top box too?
Old 21-10-2010, 02:51 PM
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yeah just before the conection to the modem, it does have done kind of a filter in place between.
Old 21-10-2010, 03:53 PM
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im confused? stepme thourgh the connections again?


Quick Reply: question for gamers and thier broadband quality



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