well my old dear has tried to download something for windows however now the other computer dont start up!


comes up with the following message

Windows could not start because the following file is missing or corrupt:

(windows root>systems32\ntoskrnl.exe.

Please re-install a copy of the above file


Urm help

 

as the message says you need to reinstall the file from the recovery console using the windows xp cd....if you were supplied with one...??

 

i have got the original cds the computer is about 6 years old!urm step by step please i am wel thick with computers lol

 

mine done that when downloaded a service pck for vista took a day to get it back on couldnt do anything not even restore back a day or reset the lappy back to factory settting
in the end it did let me take it back to factory settings

 

yer it seems i cant get it to start it up in safe mode either?

 

Im shit with computers to so i must be in your CLUB

 

i just aint got a clue with this sort of stuff!its prob easy to do as well !

 

up for the morning crew when we all get up !if someone can just explain what to do it would be very helpful

 

ok..firstly I must ask is there any data on the computer you wish to keep?

 

correct me if im wrong here but doesnt he just have to simply put in a windows cd and then let it install the missing file from that disk? im not sure as ive never had that happen

 

i dont need to save anything but i cant even get it to start in safe mode to do anything

 

nope mine wouldnt either, i just kept trying to get it to the user bit to restore it back to to new, but did take nearly 24hrs of it keep trying f5 i think was,

 

Insert your Xp disk into the CD drive, choose the boot from command prompt option in the menu that you are presented with

At the command prompt, type in the following:

copy d:\I386\Driver.cab c:\system32\ntoskrnl.exe /v

where d is the letter of your cd drive

press enter

Take the CD out when verified and reboot your computer

 

If you was closer I'd sort it for you...

Hope you get it sorted

 

cheers mate very kind of ya

 

how do i get to that menu?it dont come up with anything even if i press f12 it just goes black and after a time comes up with that windows message!

cheers for the help tho

 

is it a vista windows op

 

sp3 fella

 

this may help..

wrong link sozz give me 5

1. Select the operating system you wish to fix and type the administrator password.
2. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32 (here I presume that the CD is in D: and XP is installed in C:\Windows)
3. If it already exists, you will then be prompted if you wish to overwrite the file. Type Y and press <Enter> to overwrite the file.
4. Type "exit" to reboot the computer.

 

cheers fella but i cant get mhy other computer to boot up to download that on to it

 

if you have time on you hands bored.left click START green button

then left click RUN in the second menu on the right

if you dont know what your doing via a google search leave it alone till tomorrow

 

it dont even go that for chap just starts comes up the hp symbol then goes black and after about 5 mins will just come up with the windows message,wont even start up in safe mode is it the f5 button for safe mode?

 

Thats the wrong link sorry this is the recovery discs site

http://neosmart.net/blog/

 

cool cheers will have a read tomorrow

 

if you put your windows cd in the drive, turn the power on and during the first few seconds you should at some point be asked if you want to boot via the cd if you dont get this option you need to go into your bios to change the way you start up. you need to start up with cd drive first. bios is diffrent on all pc's but mines for example. during the first few seconds of start up you should see some writing on screen? at the bottom it should say setup or something simular. and it will tell you what key to press. normally Del key or F1 when u hit the power button just keep tapping the Del key if it loads up in bios. you will have to have a look through the tabs to find what u want but you are looking for the way the pc boots up, you will probably have HDD as primary just change the to CD-Rom

if you find all this and save it (F10 Normally) re-start pc and with cd in drive it should ask if you want to boot from that hit any key to boot from cd. you should then be procented with the windows cd recovery console. try that, if that dont work and you have no data on pc you dont mind losing for good re-format

 

soon as you put the windows disk in you will be able to select what you need to

 

right going to fire up the computer and see whats happens lol

 

my mrs has killed her laptop in a similar fashion, so let me know how you fix it lol,

is it a dell? because dell had an issue with a windows update which may be the cause...

 

The mrs mothers laptop had this problem, it was a back to the shop job for her.

good luck

 

na its a hp one fella

 

right i put the recovery cd in fired the pc up tried to go into safe mode but still nothing happens?how do i get it to run the cd?

 

mine was, and it was a serive update that buggered it

 

You need to change the boot order, its fucking up because windows is missing that file (or the file is just fucked) so you need to boot the cd before it goes hunting in the hard disk for the os.

either F2 or F8 on your key board like you would to get safe mode (but dont press the safe mode button) and then it'll give you access to the boot order, change so its from the cd drive first.

If you can get into BIOS you can change it there as well mate.

give it a try and post it up mate.

 

i can get into bios menu mate but what to do now lol!

 

cool, is there a bit in there with boot priority/order on it?

should have a list of devices, all numbered, hard disk, floppy, optical etc etc...

 

there is a section with boot,in that section there is removable devices,

CD-ROM drive

hard drive

built in lan??

 

Awesome, right they should all be numbered by their priority and hard disk should be number 1.

change it so that your optical drive is first, save and quit, bung the disk in and restart it.

Post back and lets know what happens dude

 

without sounding thick what is the optical drive?the cd rom?

 

Aye, the cd rom or dvd drive, sorry

 

yes mate.