Is it legal to show goods in stock when they are not?
#1
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Hi all,
Ordered an x-box live membership from buygamingcodes.com. When ordered, shown as over 3800 in stock. When I enquired as to why it had not been delivered, he told me he hadn't got any and was awaiting a delivery. Is this legal???
Ordered an x-box live membership from buygamingcodes.com. When ordered, shown as over 3800 in stock. When I enquired as to why it had not been delivered, he told me he hadn't got any and was awaiting a delivery. Is this legal???
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It is technically fraud, but I don't know how it works in the case of drop-shipping (what this guy is most likely doing). Drop-shopping is a HUGE business and I can't imagine they're all conducting their business in a fradulent manner. Worth speaking to Trading Standards to find out what the stance is on this practise?
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Can you believe this guy??!!
System 13:23:49
System is getting started. [31 December 2008 13:23:49]
System 13:23:50
A representative will be connected, please be patient.
System 13:24:04
Ian enters the chatroom.
Ian 13:24:04
Hello Rob, my name is Ian, how may I help you?
Rob 13:24:25
Hi, what time today do you expect the 12+1 gold memberships to be in?
Ian 13:25:37
Hi Rob, I was going to email round regarding this - not sure I can get any in. If you like, I can partially refund your payment, and send a 12 month over?
Rob 13:27:04
Ian, I hope you realise it is illegal to show goods as in stock (still showing 3816 in stock) when they are not. I have waited two days now for this membership which I wanted before I went back to work (tomorrow) and am still waiting. I trust you will be able to do me a 12 month at a reduced price for my inconvenience. After all, I have had to do all the chasing.
Ian 13:27:57
Sorry Rob, but we're all human. Difficulties with Paypal mean that right now I can't buy any more stock in - and have happened to run out of 13 months. Still have 12s though
Rob 13:28:33
I appreciate we are all human but you are advertising goods as in stock when you clearly have no stock at all. This is ILLEGAL!
Ian 13:29:05
No it's not illegal - I could be selling them to send out next week
Sorry, but I'm just going to fully refund you
Can't really tollerate rude customers tbh
What's your Paypal email?
Rob 13:30:08
Thank you. I am not being rude, just we obviously have different ideas of 'in stock'. Thanks, xxx@hotmail.co.uk
Ian 13:30:44
Please appreciate I do this as a hobby, and not a full time business/job.
Refund sent.
Rob 13:31:18
I appreciate that but you are still making a profit and I am a customer. I just think you have been misleading, thats all.
Ian 13:31:47
Maybe if you realised how little profit I made, it would make you realise that customers like yourselves make selling these really not worth it
I sell these as I have an interested in xBox live, and think the prices of highstreet subscriptions are just rediculous
So sell these more as a favour, not to mention that I do a lot of eccomerce stuff anyway
Rob 13:32:40
Lets just agree to disagree. But do agree with the price of xbox live subscriptions.
Ian 13:32:55
I'd rather not. Have a good new year.
System 13:23:49
System is getting started. [31 December 2008 13:23:49]
System 13:23:50
A representative will be connected, please be patient.
System 13:24:04
Ian enters the chatroom.
Ian 13:24:04
Hello Rob, my name is Ian, how may I help you?
Rob 13:24:25
Hi, what time today do you expect the 12+1 gold memberships to be in?
Ian 13:25:37
Hi Rob, I was going to email round regarding this - not sure I can get any in. If you like, I can partially refund your payment, and send a 12 month over?
Rob 13:27:04
Ian, I hope you realise it is illegal to show goods as in stock (still showing 3816 in stock) when they are not. I have waited two days now for this membership which I wanted before I went back to work (tomorrow) and am still waiting. I trust you will be able to do me a 12 month at a reduced price for my inconvenience. After all, I have had to do all the chasing.
Ian 13:27:57
Sorry Rob, but we're all human. Difficulties with Paypal mean that right now I can't buy any more stock in - and have happened to run out of 13 months. Still have 12s though
Rob 13:28:33
I appreciate we are all human but you are advertising goods as in stock when you clearly have no stock at all. This is ILLEGAL!
Ian 13:29:05
No it's not illegal - I could be selling them to send out next week
Sorry, but I'm just going to fully refund you
Can't really tollerate rude customers tbh
What's your Paypal email?
Rob 13:30:08
Thank you. I am not being rude, just we obviously have different ideas of 'in stock'. Thanks, xxx@hotmail.co.uk
Ian 13:30:44
Please appreciate I do this as a hobby, and not a full time business/job.
Refund sent.
Rob 13:31:18
I appreciate that but you are still making a profit and I am a customer. I just think you have been misleading, thats all.
Ian 13:31:47
Maybe if you realised how little profit I made, it would make you realise that customers like yourselves make selling these really not worth it
I sell these as I have an interested in xBox live, and think the prices of highstreet subscriptions are just rediculous
So sell these more as a favour, not to mention that I do a lot of eccomerce stuff anyway
Rob 13:32:40
Lets just agree to disagree. But do agree with the price of xbox live subscriptions.
Ian 13:32:55
I'd rather not. Have a good new year.
Last edited by rscossie:rob; 31-12-2008 at 12:49 PM.
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