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tomtom problems

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Old Jul 19, 2007 | 10:02 AM
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Default tomtom problems

has anyone had any problems with there tom tom mines been away three times for repair and there customer support are right useless cunts they dont have a clue whats going on
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Old Jul 19, 2007 | 10:21 AM
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Nope, not had any problems at all with mine.
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Old Jul 19, 2007 | 10:30 AM
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not had any serious probs, though have to reset it every now and then as it wont fire up.


Whats up with yours?
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Old Jul 19, 2007 | 10:35 AM
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Had a problem to it back complained got a refund
and two months later got sent it back to me
no they ant got a clue whats going on
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Old Jul 19, 2007 | 11:12 AM
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mines wont charge up its been back 3 times each time you phone up you get told different things
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Old Jul 19, 2007 | 11:20 AM
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Originally Posted by Rhys
not had any serious probs, though have to reset it every now and then as it wont fire up.
Ditto!

But also heard their customer service is pretty bad.
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Old Jul 19, 2007 | 11:23 AM
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i had a problem with mine, basically fried it, lots of smoke and smells
sent it back and got a replacement, cant knock em personally
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Old Jul 19, 2007 | 11:26 AM
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Originally Posted by Paddy
Originally Posted by Rhys
not had any serious probs, though have to reset it every now and then as it wont fire up.
Ditto!

But also heard their customer service is pretty bad.
bad the third time i sent it back was told to phone ups to collect it to go to glenrothes fife so i handed it into ups to deliver it a couple of hours later i get another email from tom tom customer support telling me to phone dhl to pick it up to send to the netherlands
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