FAO Stu@MSD and Mike R
02-03-2007, 06:00 PM
#5
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Unless Mike's on his home PC with pop up blocker (although I think he's slowly learning PC related things, lol)
And I'm pretty sure Stu's off out for the night.....
And I'm pretty sure Stu's off out for the night.....
02-03-2007, 06:01 PM
#6
Originally Posted by Spiky
if you sent them a pm
they will have a POP up, and an email
so no need for this post 
they will have a POP up, and an email
so no need for this post 
Steve.
02-03-2007, 06:04 PM
#7
Originally Posted by Moonstone Steve
They arnt answering them so yeah i do need to highlight the fact i have sent them, some pm,s are over a week old, obviously not important enough
Steve.
Steve.
How important can anything internet related be in the grand scale of things?
Sadly, i have over 30 Pm's i have yet to reply too as i am too busy running a business and family to spare the internet much of my time at the moment.
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02-03-2007, 06:06 PM
#8
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Originally Posted by Moonstone Steve
Originally Posted by Spiky
if you sent them a pm
they will have a POP up, and an email so no need for this post
they will have a POP up, and an email
so no need for this post Steve.
how about the really old fashioned way..................
the telephone
02-03-2007, 06:35 PM
#9
Thanks for your input Spiky for your information i have tried the old fashioned way and Mikes Phone was constantly engaged and twice i had a chance to ring Stu i couldnt get through, fuck it will try elswhere to resolve the issue.
Steve
Steve
02-03-2007, 07:38 PM
#11
Originally Posted by Stu @ M Developments
Sorry i couldnt be of help then, and i hope you resolve your issue's.
For future reference though, i do have an answering machine...
For future reference though, i do have an answering machine...
Steve.
02-03-2007, 07:52 PM
#12
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He hasn't said he won't help, he's explained why he hasn't gotten around to reading your PM. I think you're being a little unfair.
You could always post up your problem on here, someone may be able to help - if not, nothing lost.
You could always post up your problem on here, someone may be able to help - if not, nothing lost.
02-03-2007, 08:48 PM
#16
I was on holiday today (hence phone being off hook - you could have tried my mobile though 
), and the second I saw your PM this evening (the one and only one I have received from you ), I replied to it as I do all my PMs 
.
Edited to say I received two identical PMs and deleted one of them, so don't know what time you sent that, but the one I replied to was sent at 10.41 BB time. I replied to it with five minutes of logging on.
), and the second I saw your PM this evening (the one and only one I have received from you ), I replied to it as I do all my PMs .Edited to say I received two identical PMs and deleted one of them, so don't know what time you sent that, but the one I replied to was sent at 10.41 BB time. I replied to it with five minutes of logging on
.
02-03-2007, 10:20 PM
#19
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I don't think I was at all harsh Phil - I could see Steve was a little wound up, so tried to offer some impartial input, and some advice, (all in a helpfull way I thought......)
02-03-2007, 10:22 PM
#20
Moonstone Steve
Steve,
Many problems with cossies can be sorted out by a thread in GD. Post up your problem or start a seperate thread with the problem(s) and lets see if we can get you the answer. there wont be many cossie related problems that havent been brought up on this forumn mate
Steve,
Many problems with cossies can be sorted out by a thread in GD. Post up your problem or start a seperate thread with the problem(s) and lets see if we can get you the answer. there wont be many cossie related problems that havent been brought up on this forumn mate
02-03-2007, 10:42 PM
#22
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Phil, I'm tired and don't really see what you're saying there? I always try to help people, and in a constructive manner, I feel. 99% of my posts are replies to threads, in an effort to assist, the other 1% banter with people I know.
As I said, I could see Steve was a bit miffed, and it looked to me that he got Stu's back up, so I tried to diffuse the situation (for Steve's benefit) and offered another way of assistance - I wasn't 'getting at him.'
As I said, I could see Steve was a bit miffed, and it looked to me that he got Stu's back up, so I tried to diffuse the situation (for Steve's benefit) and offered another way of assistance - I wasn't 'getting at him.'
02-03-2007, 10:43 PM
#23
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I'm not jumping on anyones band wagon,but whenever i've PM'd or emailed Stu or Mike R they have always replied and been very helpfull with thier responses 
.....they will always reply eventually!
.....they will always reply eventually!
02-03-2007, 11:00 PM
#24
To give Mike his due he has replyed the same day as i posted him, i also posted Stu with the thinking that he would be able to help and also that i would be eventually going to MSD for a complete setup and closed loop fitting, so as a potential customer i did expect a slightly better response especially as he proberly makes a living out of people like me.
Steve.
Steve.
03-03-2007, 02:16 AM
#25
Originally Posted by Moonstone Steve
No problem, but from wot i can see you havent tried to be of any help
I will also tell Dan next time its his birthday, i wont be going out for a meal with him until all my PM box is clear. I only get around 45 a day so it shouldnt be too much trouble for him to wait while i deal with them...Fook me, i really wonder at times why i bother helping anyone at all for free.
03-03-2007, 02:18 AM
#26
Originally Posted by Bosch-Man
...to be fair you are all being a little harsh on Steve If you are in business you should answer everything and not make up excuses...a customer is what pays you and your family.
If you are in business you should answer everything and not make up excuses...a customer is what pays you and your family.Get fooking real, we are talking here about someone who openly admits he is asking for free advice wit a problem and spitting his dummy out in public because Mike and I didnt jump to his attention at once.
Well im sorry that i was too busy dealing with paying customers who have allready booked in work, or customers that have bought things from me that need packing and posting off to them... what a tosser i am eh Phil?
03-03-2007, 03:52 PM
#29
...stu...you need more staff then..or maybe an existing one to go thru your pm's and answer for you...it does wonders for trade...and no i aint having a pop...as i know you pride yourself on top notch next day delivery maybe a better help line will actually get you more business....it all helps and this kind of post is not good for you.As for you personal problems we dont all need to know about them..we all got them..we have to cope...(i will admit my problems are nowt on your scale and i feel for you )
Why are we bickering anyway we are mates arnt we?
)Why are we bickering anyway we are mates arnt we?
03-03-2007, 03:53 PM
#30
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Yep, I usually nag and always seem to get a reply too, best way to to use the phone IMO! Leave a message if you can't get through, it's a bit more personal...
03-03-2007, 03:53 PM
#31
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have to agree anytime i have sent stu a pm asking for advice he has always answered my question,sometimes after a few days but he has a family and buisness to run,and i am always grateful he takes the time to assist me
03-03-2007, 03:56 PM
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being a non-paying customer (yet), Stu replied my pm (3 of them) within 10mins, I wouldn't mind if he didn't reply, afterall, I am asking free advice. but it was very kind of him that he did
03-03-2007, 04:33 PM
#33
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I think some people need a long hard look at themselfs here, asking for free advice is one thing, moaning and berating people on a public forum just becasue YOU didn't get an answer IMMEDIATLY from people who have a buisness to run, family to look after etc etc, is way out of order IMHO 
.
Mike and Stu have always gone out of thier way to help people out, ask anyone on here
I have personally been to MSD a number of times the last month , and Stu and Kenny are always willing to help people out whenever they can, and IMHO go above and beyond what is normally expected to try and sort people out, but the attitude of people they are trying to help is unbeliveable at times
On tuesday just gone, we were there until 1am
just sorting out what should have been a simple fix, but due to circumstances the job turned into a bit of a mare, but Stu stayed until we had it sorted, and he had been there until the same time the night before trying to sort out another customers car.......hardly slacking off is he?
But just imagine, there is actually a point where they HAVE to actually concentrate on the work they have under thier nose, and answering the phone becomes a non-priority, how can they answer the phone/ reply to 45 (probably simple questions that have been answered on here 100's of times before!) PM's in the inbox, when they have a business to run??
If you work 9-5 each day, then spend 2 hours answering the phone/replying to PM's etc, ( not an exageration, the phone was constantly ringing when I was there, 10 calls at 10 mins each soon adds up!!) in effect you have lost more than a WHOLE DAYS work, that you are NOT getting payed for, just giving out "free" advice......
Now can you honestly say you would work for a week, and only expect to get paid for 4 days work? .....
And this is before you even consider the fact that the guys at MSD have a life outside work to contend with?
And when you do go and get your car set up, you will struggle to find a more proffesional and knowledgeable company than MSD, so you would be well advised to take your car there....
and breathe.....
Oh, and I expect an apology would be too much to expect for such a stupid post??
. Mike and Stu have always gone out of thier way to help people out, ask anyone on here
I have personally been to MSD a number of times the last month , and Stu and Kenny are always willing to help people out whenever they can, and IMHO go above and beyond what is normally expected to try and sort people out, but the attitude of people they are trying to help is unbeliveable at times
On tuesday just gone, we were there until 1am
just sorting out what should have been a simple fix, but due to circumstances the job turned into a bit of a mare, but Stu stayed until we had it sorted, and he had been there until the same time the night before trying to sort out another customers car.......hardly slacking off is he? But just imagine, there is actually a point where they HAVE to actually concentrate on the work they have under thier nose, and answering the phone becomes a non-priority, how can they answer the phone/ reply to 45 (probably simple questions that have been answered on here 100's of times before!) PM's in the inbox, when they have a business to run??
If you work 9-5 each day, then spend 2 hours answering the phone/replying to PM's etc, ( not an exageration, the phone was constantly ringing when I was there, 10 calls at 10 mins each soon adds up!!) in effect you have lost more than a WHOLE DAYS work, that you are NOT getting payed for, just giving out "free" advice......
Now can you honestly say you would work for a week, and only expect to get paid for 4 days work?
..... And this is before you even consider the fact that the guys at MSD have a life outside work to contend with?
And when you do go and get your car set up, you will struggle to find a more proffesional and knowledgeable company than MSD, so you would be well advised to take your car there....
and breathe.....
Oh, and I expect an apology would be too much to expect for such a stupid post??
03-03-2007, 04:52 PM
#34
Originally Posted by Bosch-Man
...Stu...you need more staff then..or maybe an existing one to go thru your pm's and answer for you...
https://passionford.com/forum/viewto...asc&highlight=
As for you personal problems we dont all need to know about them..we all got them..we have to cope.
Will, thanks fella, appreciate the kind words.
03-03-2007, 05:11 PM
#35
So,
Can this problem of Moonstone Steve's be answered by us moderately technical people on here that arent in the business?
If so, post what the problem is
And Stu does his best, which is better than a lot of people on here, so stop fucking moaning and give him a break
Can this problem of Moonstone Steve's be answered by us moderately technical people on here that arent in the business?
If so, post what the problem is
And Stu does his best, which is better than a lot of people on here, so stop fucking moaning and give him a break
03-03-2007, 07:57 PM
#36
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Stu is one of the very few people that is as genuine as they come, he'll help you out with free advice when and if he can BUT he has clear priorities and is honest about them.
You should RESPECT that!
Stu: I can imagine it must be a trying time for you and the family mate
As for Mike...well he's a cunt really...but also one the most helpfull ones!
You should RESPECT that!
Stu: I can imagine it must be a trying time for you and the family mate
As for Mike...well he's a cunt really...but also one the most helpfull ones!
04-03-2007, 09:55 AM
#40
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Originally Posted by Hooligan
Tony has always given me loads and loads of free advice and help!
but i never expect to have it for free, and always try and give back