Warranty on second hand parts
06-01-2007, 04:46 PM
#41
Advanced PassionFord User
Originally Posted by col cos1
Paul how would it work on say a second hand t5 box,if fitted and say one of the syncros was knacked and it crunched when changed quickly in a certain gear,but whos to say it was like that originally or the buyer had been half clutching it into gear and knackered it himself???
This is why i dont well buy second hand. I only try to use new or refurbed parts with clear warranty details and a fooking receipt
You see all this did you damage it as you fitted it
was it damaged in transit
warranty has run out mate sorry 1 week 2 week 1 month etc this should be made clear by all traders before selling to peeps before hand
Thats why im staying well clear thanks
06-01-2007, 04:54 PM
#42
Originally Posted by grchmason
Originally Posted by col cos1
Paul how would it work on say a second hand t5 box,if fitted and say one of the syncros was knacked and it crunched when changed quickly in a certain gear,but whos to say it was like that originally or the buyer had been half clutching it into gear and knackered it himself???
This is why i dont well buy second hand. I only try to use new or refurbed parts with clear warranty details and a fooking receipt
You see all this did you damage it as you fitted it
was it damaged in transit
warranty has run out mate sorry 1 week 2 week 1 month etc this should be made clear by all traders before selling to peeps before hand
Thats why im staying well clear thanks
if they dont get one then i always tell them then there is no bad feelings etc By your reply you must have had some bad experiance with second hand goods
what you must remember is i and other traders sell thousands of parts every year and have thousands of very happy customers and thats why we are still in business , but , its expected that one or two may get a bad deal, you get that with new parts etc ,, its how we deal with it that matters
a bad deal post is always 5 pages long but a big up never gets past page 1
06-01-2007, 05:05 PM
#43
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Originally Posted by NORTH YORKS RS SPARES
I always tell my customers what warranty they get mate if they dont get one then i always tell them then there is no bad feelings etc
if they dont get one then i always tell them then there is no bad feelings etc
06-01-2007, 05:06 PM
#44
PassionFord Post Whore!!
There are 2 many variables to have a set rule imo.
There two ways of looking at it, your saving money buying second hand so you pay your money and take a risk ie private sale
But in the case of a trader i would expect the part to be a working part that was suplied ie if i bought a diff of paul i wouldnt expect it to whine but what if it is only whining a little bit, it is second hand and working but it might go at any time, but if you'd bought new its replaced no quibbles.
Tbh the traders got into the business there in and winge when people are fooking them about but that is the nature of the game especially with 20yo rs parts that realisticlly cant be warrented so my final thought is
If you dont want to be fucked about dont trade in 20yo ford parts
AND
If you want parts that 99% o the time are 100% working and guarenteed stop being tight and buy new
There two ways of looking at it, your saving money buying second hand so you pay your money and take a risk ie private sale
But in the case of a trader i would expect the part to be a working part that was suplied ie if i bought a diff of paul i wouldnt expect it to whine but what if it is only whining a little bit, it is second hand and working but it might go at any time, but if you'd bought new its replaced no quibbles.
Tbh the traders got into the business there in and winge when people are fooking them about but that is the nature of the game especially with 20yo rs parts that realisticlly cant be warrented so my final thought is
If you dont want to be fucked about dont trade in 20yo ford parts
AND
If you want parts that 99% o the time are 100% working and guarenteed stop being tight and buy new
06-01-2007, 05:16 PM
#45
Advanced PassionFord User
Originally Posted by NORTH YORKS RS SPARES
Originally Posted by grchmason
Originally Posted by col cos1
Paul how would it work on say a second hand t5 box,if fitted and say one of the syncros was knacked and it crunched when changed quickly in a certain gear,but whos to say it was like that originally or the buyer had been half clutching it into gear and knackered it himself???
This is why i dont well buy second hand. I only try to use new or refurbed parts with clear warranty details and a fooking receipt
You see all this did you damage it as you fitted it
was it damaged in transit
warranty has run out mate sorry 1 week 2 week 1 month etc this should be made clear by all traders before selling to peeps before hand
Thats why im staying well clear thanks
if they dont get one then i always tell them then there is no bad feelings etc By your reply you must have had some bad experiance with second hand goods
what you must remember is i and other traders sell thousands of parts every year and have thousands of very happy customers and thats why we are still in business , but , its expected that one or two may get a bad deal, you get that with new parts etc ,, its how we deal with it that matters
a bad deal post is always 5 pages long but a big up never gets past page 1
I totally agree with what your saying
and hope you do sell millions of parts good on yaa big boy
Its just i can afford to buy new so i do simple really. Saves me all this crap about being sold iffy parts etc then to be told to send it me back to you then you will check it etc
I no i am lucky i can afford to buy new or refurbed and others cant so thats fair enough
i just think its a bit of a grey area with what people should or shouldnt get as to warranty on parts and this is why this is a good thead
why dont you tell us all what your warranty on parts is?? give us all an idea on how you work etc
Hell you might even supprise me
06-01-2007, 05:29 PM
#46
imo, it all depends on the item you buy.
if i were to buy an engine or gearbox then i would think the person selling it would know what condition it was in i.e working or not,or not known.
then the price/warrenty can be calculated accordingly.
most other things,how can the seller know how long the thing will last,ok, you want it to work when fitted but thats about it, thats the risk in buying used parts imo.
people expect to buy things that work,when they get fitted and it works, thats it.
if you don't like that then buy new.
if i were to buy an engine or gearbox then i would think the person selling it would know what condition it was in i.e working or not,or not known.
then the price/warrenty can be calculated accordingly.
most other things,how can the seller know how long the thing will last,ok, you want it to work when fitted but thats about it, thats the risk in buying used parts imo.
people expect to buy things that work,when they get fitted and it works, thats it.
if you don't like that then buy new.
06-01-2007, 05:55 PM
#47
Originally Posted by grchmason
Originally Posted by NORTH YORKS RS SPARES
Originally Posted by grchmason
Originally Posted by col cos1
Paul how would it work on say a second hand t5 box,if fitted and say one of the syncros was knacked and it crunched when changed quickly in a certain gear,but whos to say it was like that originally or the buyer had been half clutching it into gear and knackered it himself???
This is why i dont well buy second hand. I only try to use new or refurbed parts with clear warranty details and a fooking receipt
You see all this did you damage it as you fitted it
was it damaged in transit
warranty has run out mate sorry 1 week 2 week 1 month etc this should be made clear by all traders before selling to peeps before hand
Thats why im staying well clear thanks
if they dont get one then i always tell them then there is no bad feelings etc By your reply you must have had some bad experiance with second hand goods
what you must remember is i and other traders sell thousands of parts every year and have thousands of very happy customers and thats why we are still in business , but , its expected that one or two may get a bad deal, you get that with new parts etc ,, its how we deal with it that matters
a bad deal post is always 5 pages long but a big up never gets past page 1
I totally agree with what your saying
and hope you do sell millions of parts good on yaa big boy
Its just i can afford to buy new so i do simple really. Saves me all this crap about being sold iffy parts etc then to be told to send it me back to you then you will check it etc
I no i am lucky i can afford to buy new or refurbed and others cant so thats fair enough
i just think its a bit of a grey area with what people should or shouldnt get as to warranty on parts and this is why this is a good thead
why dont you tell us all what your warranty on parts is?? give us all an idea on how you work etc
Hell you might even supprise me
example tho
Frony hubs carry a 7 working day warranty , if the buyer tells me "but im not fitting it for 2 weeks " i will say will buy it in 13 days time then
and you get a full warranty Engines tho ,,,,,,,, I sell all my engines heard running
if you choose to buy without hearing it running thats your choice and voids any warranty , I have sold every engine i ever sold this way and have never had any problems at all 
I sold a RST engine this week tho and the bloke couldnt hear it running so i gave him a written warranty for seven days , this gave him enought time to fit and check ,,he was very happy with this
Every sale has its own merrits tho and all parts carry a different warranty
ecu"s for example ,,no warranty what so ever ( unless i fit it ) simply because the car may have a fault that is damaging the ecu and will damage the item i supply so i cant give a warranty
Paul
06-01-2007, 06:24 PM
#48
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I would say 14 days was about right.
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
06-01-2007, 06:28 PM
#49
Originally Posted by phil4x4saph
I would say 14 days was about right.
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
06-01-2007, 06:36 PM
#50
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Originally Posted by NORTH YORKS RS SPARES
Originally Posted by phil4x4saph
I would say 14 days was about right.
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
I would have no problem with that, assuming the part was sold at a reasonable price.
Some local breakers charge almost the same price as new part - in some instances more!
Or is that just the robbing cnut I use?
I was refering to general parts, this cnut charged one of our customers £30 for an alternator to fit a plastic pig - a new one was £25!
Wouldnt buy anything for the cossie from there.
I was in the yard one day and one of his monkeys was stripping an old pinto engine, he took the cam out and put it on the (dirty) ground.
The boss comes along and says "i said check it, not strip it - put the fucker back together"
So he picked the cam up and put it straight back!
People like him give everyone a bad name.
06-01-2007, 07:17 PM
#51
just finding my feet
sorry but what about the EXTRA hassle of fitted a used part thats fucked here
if i bought a turbo off you paul,,,,, and it turned out to look fine BUT when on boost squeeled like a bastard,,,,, ok you change the turbo for another one,,,,, what about the time to fit TWO turbos then,,,,, who would fit the bill for that then ?
see this is a issue i find when dealing with the small business man,,,, he dont REALLY look after customers all the time ( paul you are not included in that statment as you went OVER what you are ment to do and looked after me before,,,,, so using you as a example as we all know your the tits )
if you buy a cossie for 1500 quid to break and make a profit,,, you sell the engine for 3k as " this ones a good one ive got,,, not the usual shite mate hence the price" then it knocks its arse off after 2 months,,,,, sorry mate but being fair a PARTIAL refund should be looked at based on the points that,,,,, well a customer has lost out,,,,, you made a profit and YOU sold it for MORE than the others as it was a good one
ok its all well and good saying" tough luck mate" but its still a shitty thing to do based on the guy spend a extra grand on YOUR word aint it
i bought a turbo off someone,,,, never knew SHITE about em tbh,, first one i EVER bought,,,,i payed TOP money for it and the cunt had a crack in the zorst housing,,,, making it a " its not gonna last long like that" turbo,,,, imo should have either been sold as fucked or not sold at all
now when i DID tell the person i was FIRST told its a delivery problem causing it,,,,, that was fucking bollox but a fact that people try all the fucking time
now that i work at a main dealer for a big company things like that cant happen,,,, we cant bend things, bodge things and if we fuck something EVEN IF ITS NOT OUR FAULT we have to swallow cause when trading standards get involed we WILL loose,,,, we always do and even if we didnt the amount of time it takes its better to lick our lips and move on,,,, we loose we then also loose his custom in future,,, we swallow then he wont cunt us off to others and give us a bad rep which costs us EVEN MORE in the future
smaller business men have smaller targets to reach each year,,, its a fact,,,, my actual profit target each month for MY department is 8k a month,,,,,, thats the actual profit not what money we bring in the door so we have to think of the bigger picture to meet that,,,, we wont just "fold" when theres trouble ahead like some LTD companys do
so IMO on a item thats being sold for over 500 quid then a 30 day full warraty and 3 month half money back warranty is justified,,,,, under that then,,,, well 30 days is FAIR,,,, 2 weeks aint enough time to tell as most people wont cover 50 miles in 2 weeks in there second car due to work comitments ect
thats my opinion though
lets not forget that breakers work on a MUCH bigger markup than the AVERAGE mark up of a new part which is 20% on average,,,,, so you make MORE money on a part YET you get LESS risk involved,,,,,,
OH and you only pay VAT on the PROFIT of the parts in the second hand game wheres we pay on the WHOLE AMOUNT ON NEW STUFF TOO
HENCE WHY YOU GUYS MANAGE TO DO WELL OUT OF LIFE AND REITRE EARLY
if i bought a turbo off you paul,,,,, and it turned out to look fine BUT when on boost squeeled like a bastard,,,,, ok you change the turbo for another one,,,,, what about the time to fit TWO turbos then,,,,, who would fit the bill for that then ?
see this is a issue i find when dealing with the small business man,,,, he dont REALLY look after customers all the time ( paul you are not included in that statment as you went OVER what you are ment to do and looked after me before,,,,, so using you as a example as we all know your the tits )
if you buy a cossie for 1500 quid to break and make a profit,,, you sell the engine for 3k as " this ones a good one ive got,,, not the usual shite mate hence the price" then it knocks its arse off after 2 months,,,,, sorry mate but being fair a PARTIAL refund should be looked at based on the points that,,,,, well a customer has lost out,,,,, you made a profit and YOU sold it for MORE than the others as it was a good one
ok its all well and good saying" tough luck mate" but its still a shitty thing to do based on the guy spend a extra grand on YOUR word aint it
i bought a turbo off someone,,,, never knew SHITE about em tbh,, first one i EVER bought,,,,i payed TOP money for it and the cunt had a crack in the zorst housing,,,, making it a " its not gonna last long like that" turbo,,,, imo should have either been sold as fucked or not sold at all
now when i DID tell the person i was FIRST told its a delivery problem causing it,,,,, that was fucking bollox but a fact that people try all the fucking time
now that i work at a main dealer for a big company things like that cant happen,,,, we cant bend things, bodge things and if we fuck something EVEN IF ITS NOT OUR FAULT we have to swallow cause when trading standards get involed we WILL loose,,,, we always do and even if we didnt the amount of time it takes its better to lick our lips and move on,,,, we loose we then also loose his custom in future,,, we swallow then he wont cunt us off to others and give us a bad rep which costs us EVEN MORE in the future
smaller business men have smaller targets to reach each year,,, its a fact,,,, my actual profit target each month for MY department is 8k a month,,,,,, thats the actual profit not what money we bring in the door so we have to think of the bigger picture to meet that,,,, we wont just "fold" when theres trouble ahead like some LTD companys do
so IMO on a item thats being sold for over 500 quid then a 30 day full warraty and 3 month half money back warranty is justified,,,,, under that then,,,, well 30 days is FAIR,,,, 2 weeks aint enough time to tell as most people wont cover 50 miles in 2 weeks in there second car due to work comitments ect
thats my opinion though
lets not forget that breakers work on a MUCH bigger markup than the AVERAGE mark up of a new part which is 20% on average,,,,, so you make MORE money on a part YET you get LESS risk involved,,,,,,
OH and you only pay VAT on the PROFIT of the parts in the second hand game wheres we pay on the WHOLE AMOUNT ON NEW STUFF TOO
HENCE WHY YOU GUYS MANAGE TO DO WELL OUT OF LIFE AND REITRE EARLY
06-01-2007, 09:06 PM
#54
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North Yorks,
You said "Every sale has its own merits" which may be true in a Mates type of situation but the law is black and white on this. I would not buy a second hand part as in my opinion the prices the traders ask are unreasonable, especially as the warranty is next to useless and I may as well have saved £xyz and bought it of ebay etc...
This post stems from another post made by "rs specialists" the other day where based on the facts presented by both people involded, has sold a crank that has needed machined. The guy claims he took a couple of months to have it fitted and when checked it was bent. If the guy takes the trader to the small claims court he will win based on the evidence provided.
The kiss ass comments on that thread was unbelievable!!
I would expect a 3 month warranty on a second hand part that is sold for top money. If this is not available I will take my business to somebody that offers it or buy the part new.
You said "Every sale has its own merits" which may be true in a Mates type of situation but the law is black and white on this. I would not buy a second hand part as in my opinion the prices the traders ask are unreasonable, especially as the warranty is next to useless and I may as well have saved £xyz and bought it of ebay etc...
This post stems from another post made by "rs specialists" the other day where based on the facts presented by both people involded, has sold a crank that has needed machined. The guy claims he took a couple of months to have it fitted and when checked it was bent. If the guy takes the trader to the small claims court he will win based on the evidence provided.
The kiss ass comments on that thread was unbelievable!!
I would expect a 3 month warranty on a second hand part that is sold for top money. If this is not available I will take my business to somebody that offers it or buy the part new.
06-01-2007, 09:13 PM
#55
Ginge
1, I wish i could buy cossies for £1500 and sell the engine for 3k
2, When we buy cossies to break most of it now is scrap ,,do we ring the seller back and ask for money back , ??? NO
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
4, I dont think people have any idea of breakers overheads i think you would be amazed if you looked at my books and saw how much i pay out each month just to be able to trade
Rent £750 per month
Rates £134 pm
Insurance £424 pm
Water rates £12pm
electric £45 pm aprox
2 x phones ( land and mobile ) £100 pm aprox
Running costs of a van £100 pm aprox
Maintanance of a trailor £10 pm aprox
waist managment costs £12 pm
Advertising costs £400 pm
Wages ( thats my business ) But not as high as you may think
And the other costs like Fuel , Tax for the Van etc etc
Then the money we lay out for the cars
Know im not moaning , i am just showing you that its not as great as people think
1, I wish i could buy cossies for £1500 and sell the engine for 3k
2, When we buy cossies to break most of it now is scrap ,,do we ring the seller back and ask for money back , ??? NO
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
4, I dont think people have any idea of breakers overheads
i think you would be amazed if you looked at my books and saw how much i pay out each month just to be able to trade Rent £750 per month
Rates £134 pm
Insurance £424 pm
Water rates £12pm
electric £45 pm aprox
2 x phones ( land and mobile ) £100 pm aprox
Running costs of a van £100 pm aprox
Maintanance of a trailor £10 pm aprox
waist managment costs £12 pm
Advertising costs £400 pm
Wages ( thats my business ) But not as high as you may think
And the other costs like Fuel , Tax for the Van etc etc
Then the money we lay out for the cars
Know im not moaning , i am just showing you that its not as great as people think
06-01-2007, 09:19 PM
#56
Originally Posted by tonyk
North Yorks,
You said "Every sale has its own merits" which may be true in a Mates type of situation but the law is black and white on this. I would not buy a second hand part as in my opinion the prices the traders ask are unreasonable, especially as the warranty is next to useless and I may as well have saved £xyz and bought it of ebay etc...
This post stems from another post made by "rs specialists" the other day where based on the facts presented by both people involded, has sold a crank that has needed machined. The guy claims he took a couple of months to have it fitted and when checked it was bent. If the guy takes the trader to the small claims court he will win based on the evidence provided.
The kiss ass comments on that thread was unbelievable!!
I would expect a 3 month warranty on a second hand part that is sold for top money. If this is not available I will take my business to somebody that offers it or buy the part new.
You said "Every sale has its own merits" which may be true in a Mates type of situation but the law is black and white on this. I would not buy a second hand part as in my opinion the prices the traders ask are unreasonable, especially as the warranty is next to useless and I may as well have saved £xyz and bought it of ebay etc...
This post stems from another post made by "rs specialists" the other day where based on the facts presented by both people involded, has sold a crank that has needed machined. The guy claims he took a couple of months to have it fitted and when checked it was bent. If the guy takes the trader to the small claims court he will win based on the evidence provided.
The kiss ass comments on that thread was unbelievable!!
I would expect a 3 month warranty on a second hand part that is sold for top money. If this is not available I will take my business to somebody that offers it or buy the part new.
dont try and tell me it does BECAUSE IT DOESNT ,, also the previous post you mentioned about the crank was more than 3 months after the sale , so even if he did get 3 months waranty he would have still shit out ,,But Pete has resolved the issue to the customers satisfaction
SOMTHING HE DEFRO WOULDNT HAVE GOT THROUGH AN E/BAY SALE
06-01-2007, 09:30 PM
#58
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I never said the law gives you a 3 month warranty with parts. A faulty part has been sold, hence the regrind etc.. This part was faulty at the time of sale and the part must be suitable for purpose and as described.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
06-01-2007, 09:32 PM
#59
Originally Posted by col cos1
ah well i took a chance and bought a t5 box from you last year and have had no probs with it,no whining or crunching so im happy,guess its just your luck
I do check all my gearboxes tho ,,if possible
I did sell Sticker Paul a gearbox a few years ago and it wasnt perfect but he was happy to keep it with a refund of £100 ,( i think it was that ) so i do warranty my parts as i was willing to either change the box or sell it cheaper as it wasnt perfect
06-01-2007, 09:35 PM
#61
Originally Posted by tonyk
I never said the law gives you a 3 month warranty with parts. A faulty part has been sold, hence the regrind etc.. This part was faulty at the time of sale and the part must be suitable for purpose and as described.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
But thanks for your imput
06-01-2007, 09:40 PM
#62
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Originally Posted by NORTH YORKS RS SPARES
Originally Posted by tonyk
I never said the law gives you a 3 month warranty with parts. A faulty part has been sold, hence the regrind etc.. This part was faulty at the time of sale and the part must be suitable for purpose and as described.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
But thanks for your imput
If traders are only offering 14 days or 28 days warranty then why not double this period and watch your business grow compared to theres.
06-01-2007, 09:47 PM
#63
Originally Posted by tonyk
Originally Posted by NORTH YORKS RS SPARES
Originally Posted by tonyk
I never said the law gives you a 3 month warranty with parts. A faulty part has been sold, hence the regrind etc.. This part was faulty at the time of sale and the part must be suitable for purpose and as described.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
A reasonable amount of time must be used allowed for inspection etc.. I believe that in "this" case that as the part was not fitted and the part was examined by an expert the small claims court will rule in the buyers favour.
I have just read the last 2 pages of the other post and knew it would get resolved eventually. As said through my own choice I would not buy second hand parts from anybody as long as there was a new part available. A car can easily take life so I hope to have every item on my car to be as in top notch condition as possible.
But thanks for your imput
If traders are only offering 14 days or 28 days warranty then why not double this period and watch your business grow compared to theres.
You want to buy a MINT uncracked dash for your mint rs500
New £300 but not available new anymore
I have one for £500 secondhand , but as new condition,,
What would you do ??? and i only offer 7 days warranty as it could crack in the sun at anytime
06-01-2007, 11:36 PM
#69
just finding my feet
im with tonyk
oh and paul you dom earn more than a average of 20% markup on cars you buy and sell in parts,,,,,, just cause people see the breakers knee deep in oil and cow shite dont try and fool them you earn the least,,,,,, theres more money in breaking cars then there is in selling car spares,,,,,,,, the problem you have is finding them which i appreciate
oh and if you think youe business costs money to run a month think about how much parts we have to sell to cover our 12k a month in wages alone bill without even opening the doors in the morning and thats for 5 staff
at a 20% average mark up ( some stuff we even sell at a loss belive it or not
)
thats alot of oil filters i have to knock out infact we need just under 1k a day gross profit to keep afloat
we dont wine about refunds and warranties,, sometimes we have to bite the bullit mate and suffer it when ford screw us over too,,,,, its called buisiness im afraid
but im sure you sit comfortably for the hard work you do ( and deserve to might i add)
but i wouldnt play "not my problem" when i know what cash i made out of a part sold that someone got off me just cause he trusted MY professional judgement and had faith in me
if i screwed up then well tbh i would give my profit back as theres gona be 70 more things sold that i will earn out off and he may choose NOT to refund but have another and pay the balance,,,, then i loose on one hand and get it straight back
i sold another gearbox to a customer,,, second one in 7 months for a transit,,,, the blokes a multi drop driver,,, he buys a second asking about warranty ect as he feels its shite,,,,, he admits though he is in london thogh but still at 700 quid for a second one on a van thats 3 years is,,,,, well you know
i send box back with claim,,,,, its refused on a stupid thing,, cant rememeber what though but they said bolox
i then gave him a 30% refund as a goodwill gesture,,,, reason for it is OK i lost that gearbox sale,,,,but if he never killed the box i wouldnt have sold it anyway so not really a loss as in sold him a box already
only issue now is he thinks im his fucking mate but NOW he buys all his general shite from me rather than a motorfactors as i was fair to him
but then theres the customers you give away screenwash too and claim you fucked there wiper blades,,,,, ive given them away before just to stop the next customer having a row,,,, as working face to face thats what fucking happens when your busy,,, fucking tag team complaints
get em out the door and carry on with the next man wanting to give you money
oh and paul you dom earn more than a average of 20% markup on cars you buy and sell in parts,,,,,, just cause people see the breakers knee deep in oil and cow shite dont try and fool them you earn the least,,,,,, theres more money in breaking cars then there is in selling car spares,,,,,,,, the problem you have is finding them which i appreciate
oh and if you think youe business costs money to run a month think about how much parts we have to sell to cover our 12k a month in wages alone bill without even opening the doors in the morning and thats for 5 staff
at a 20% average mark up ( some stuff we even sell at a loss belive it or not
)thats alot of oil filters i have to knock out
infact we need just under 1k a day gross profit to keep afloatwe dont wine about refunds and warranties,, sometimes we have to bite the bullit mate and suffer it when ford screw us over too,,,,, its called buisiness im afraid
but im sure you sit comfortably for the hard work you do ( and deserve to might i add)
but i wouldnt play "not my problem" when i know what cash i made out of a part sold that someone got off me just cause he trusted MY professional judgement and had faith in me
if i screwed up then well tbh i would give my profit back as theres gona be 70 more things sold that i will earn out off and he may choose NOT to refund but have another and pay the balance,,,, then i loose on one hand and get it straight back
i sold another gearbox to a customer,,, second one in 7 months for a transit,,,, the blokes a multi drop driver,,, he buys a second asking about warranty ect as he feels its shite,,,,, he admits though he is in london thogh but still at 700 quid for a second one on a van thats 3 years is,,,,, well you know
i send box back with claim,,,,, its refused on a stupid thing,, cant rememeber what though but they said bolox
i then gave him a 30% refund as a goodwill gesture,,,, reason for it is OK i lost that gearbox sale,,,,but if he never killed the box i wouldnt have sold it anyway so not really a loss as in sold him a box already
only issue now is he thinks im his fucking mate but NOW he buys all his general shite from me rather than a motorfactors as i was fair to him
but then theres the customers you give away screenwash too and claim you fucked there wiper blades,,,,, ive given them away before just to stop the next customer having a row,,,, as working face to face thats what fucking happens when your busy,,, fucking tag team complaints
get em out the door and carry on with the next man wanting to give you money
06-01-2007, 11:41 PM
#70
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Originally Posted by NORTH YORKS RS SPARES
Originally Posted by grchmason
Originally Posted by NORTH YORKS RS SPARES
Originally Posted by grchmason
Originally Posted by col cos1
Paul how would it work on say a second hand t5 box,if fitted and say one of the syncros was knacked and it crunched when changed quickly in a certain gear,but whos to say it was like that originally or the buyer had been half clutching it into gear and knackered it himself???
This is why i dont well buy second hand. I only try to use new or refurbed parts with clear warranty details and a fooking receipt
You see all this did you damage it as you fitted it
was it damaged in transit
warranty has run out mate sorry 1 week 2 week 1 month etc this should be made clear by all traders before selling to peeps before hand
Thats why im staying well clear thanks
if they dont get one then i always tell them then there is no bad feelings etc By your reply you must have had some bad experiance with second hand goods
what you must remember is i and other traders sell thousands of parts every year and have thousands of very happy customers and thats why we are still in business , but , its expected that one or two may get a bad deal, you get that with new parts etc ,, its how we deal with it that matters
a bad deal post is always 5 pages long but a big up never gets past page 1
I totally agree with what your saying
and hope you do sell millions of parts good on yaa big boy
Its just i can afford to buy new so i do simple really. Saves me all this crap about being sold iffy parts etc then to be told to send it me back to you then you will check it etc
I no i am lucky i can afford to buy new or refurbed and others cant so thats fair enough
i just think its a bit of a grey area with what people should or shouldnt get as to warranty on parts and this is why this is a good thead
why dont you tell us all what your warranty on parts is?? give us all an idea on how you work etc
Hell you might even supprise me
example tho
Frony hubs carry a 7 working day warranty , if the buyer tells me "but im not fitting it for 2 weeks " i will say will buy it in 13 days time then
and you get a full warranty Engines tho ,,,,,,,, I sell all my engines heard running
if you choose to buy without hearing it running thats your choice and voids any warranty , I have sold every engine i ever sold this way and have never had any problems at all I sold a RST engine this week tho and the bloke couldnt hear it running so i gave him a written warranty for seven days , this gave him enought time to fit and check ,,he was very happy with this
Every sale has its own merrits tho and all parts carry a different warranty
ecu"s for example ,,no warranty what so ever ( unless i fit it ) simply because the car may have a fault that is damaging the ecu and will damage the item i supply so i cant give a warranty
Paul
I have since brought some other bits for it IE a big wing sump and removed the old one to find NICE NEW PISTONS AND OVER ALL A GOOD LOOKING BOTTOM END WITH NEW OIL PUMP ect (And also had a m8 look @ it and has said it looks like a spot on engine)
Ps Paul i still have'nt fitted it but im abit closer as the old one is out now
07-01-2007, 09:31 AM
#72
Professional Waffler
Originally Posted by NORTH YORKS RS SPARES
Ginge
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
07-01-2007, 09:35 AM
#73
Thanks to all who have replied
It seems that MOST peole are quite happy to buy a second hand part and as long as it is FIT FOT PURPOSE and seems to work as it should then people dont expect a warranty of over a few days
I thought to be honest that people would expect quite a long warranty , so i am pleased i did this post as it seems there are more sensible people on here that i thought , and that they realise that buying second hand goods is quite a risk simply because you just cant say how long second hand parts will last ,
Thaks again for the replies
Paul
It seems that MOST peole are quite happy to buy a second hand part and as long as it is FIT FOT PURPOSE and seems to work as it should then people dont expect a warranty of over a few days
I thought to be honest that people would expect quite a long warranty , so i am pleased i did this post as it seems there are more sensible people on here that i thought , and that they realise that buying second hand goods is quite a risk simply because you just cant say how long second hand parts will last ,
Thaks again for the replies
Paul
07-01-2007, 09:35 AM
#74
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We buy second hand parts sometimes. on switches ect we give no warranty at all ,the customer gets a part for a fraction of the cost of a new one then they take the risk not us. on engines ect as a breaker then the engine should be run to find out the condition of the engine. if the engine cant be run before selling then it should be sold cheaper at the buyers risk.
Dave
Dave
07-01-2007, 09:37 AM
#75
Originally Posted by GARETH T
Originally Posted by NORTH YORKS RS SPARES
Ginge
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
3, How the hell can we warrant an engine for that long ,when most cossies are chipped , we dont know the quality of the install , we dont know how its driven etc ,,sorry but i let anyone hear my engines run ( from cold ) then they know as much about the engine as me and if there happy they buy if not they dont ,,simple ,, and if they want a warranty the go somwhere else
I dont know any breaker that will warrant a cossie engine as its impossible to know what kind of abuse it will get by the new owner .
Most engine builders i know offer a " we will talk about it if anything goes wrong"warranty
07-01-2007, 10:24 AM
#76
just finding my feet
anyone wsho buys a engine with no warranty is just as stupid,,,,, shows the faith in there work imo,,,,,,,,willing to offer a engine but aint confident to claim it will last,,,,,, again if i sell a engine/box at work it HAS to have a warranty,,,,,, im fairly sure that if you went to a small claims court with your new build engine that failed after 2 months that was BUILT TO THE PROFESSIONALS ADVICE AND SPEC then you WILL get paid out,,,, but i trust like in the car game with the one man bands they will just close down and open another LTD company,,,,,, bit like what happened with jim galbally and his "shed" that fucked up and EVERYONE blamed jim for the failure when BSW dissapeared and also brasso posted about HIS bad experience,,,,,
sorry but theres alot of good as gold people in this world who will bend over backwards to recive money from you,,,, soon as theres a issue there phone is turned off and it seem most people on here are willing to back them crooks for some reason
150 quid on a engine thats 1300 quid new plus exchange is a gamble,,,,, 900 quid for a gamble ISNT fair and a breaker whos willing to earn that 50% mark up on a part that he aint TRAINED engineer to say its pukka so when it fails it shows the knowlege
of course the usual reply is " the guy drives like a cunt,,, he cant install shite,,,,,, hes bodged it,,,,,,, hes cars a peice of shite cause its not got fresh paint on it ect
think about a house,,,,,, how would you feel IF YOU bought a house,,,,,, and that fell down 5 months down the line,,,,,, seriously,,,,, thats tbh the kind of situation 3k for a engine is for some members who are up top there arsehole in debt
the guy may have a 2 or 300 quid a month spare on his income after bills,he gets a loan and buys a engine off you cause he trust YOU,,,, hes been given the lines about " buy one on ebay and see where you are in 3 months for the money you save pall"
he gets a loan for 3500 quid ( as its always gonna need parts to fit ect),,, he fits it, has fun then it dies and he gets told the same fate as if he DID buy one of a bedroom trader for 1500 quid
now some of us are more comfortable in life and 3k is just a few months saving away,,,, maybe a bonus/ deal away so we can afford to waste cash
but its them that are now paying 150 quid a month for the next 3 years for a car thats,,,,,, well fucked and hes done it by having faith in YOUR professional opinion,,,,,,
now EVEN if you say " i wont claim its gonna last,,,,, i dont know for sure" then your prices SHOULD reflect that,,,,, but they dont imo
the price of a cossie engine is 2k end of,,,, some traders will fit new shells to a short engine that knocked and ask for 2500 for it due to new shells,,,,, even though the rest aint fresh,,,, still as worn and will need to be removed,,,,, but they ask more for it and they only fitted the shells to is as other wise its a fucked engine worth a grand,,,,,,,
hope you see where im comming from
remember we are the ones who put food on your table,,,,, your nice lifestyles are funded by us,,,,, we deserve to me treated in that way imo
not saying you should accept the wankers who try it on,,,, no,,,, not saying you should LOOSE all the time when you dont know,,,,, but if you cant say when its gonna fail cant see how you can hold you hands up and say
"not my problem" when it fails,,,,,,, that makes it no different to the bedroom trader,,,,, and we all know the real reason why bedroom traders are the problem,,,,, its not for warrantys/ ect,,,, its cause they force the price of the spares DOWN,,,,,,,,,,, which means you lot earn less and have to pay more for cars
this aint a dig at you paul but a comment for alot of general second hand traders who do shite like this and dont care after they get the cash,,,,, i think its no different to throwing a car together and selling it to some poor mug who aint got a clue what hes looking at
thats the reason why we have to give 3 months warranty on second hand cars,,,, so if FORD have to do it im sure other traders have to give a second hand warranty on cars,,,,,, making me think that for a HIGH retail price then there should be a warranty for a short period,,,,,, even if its just REPLACE IT IF IT FAILS,,,,,,,,, or partial refund
you make money in business and as such you need to remember the risks are there,,,,,,, the traders who THREATEN people just to get out of paying out,,,, well lets face it,,,,,, thats a GOOD attitude to have aint it,,, shows REAL character and TRUE people
sorry but theres alot of good as gold people in this world who will bend over backwards to recive money from you,,,, soon as theres a issue there phone is turned off and it seem most people on here are willing to back them crooks for some reason
150 quid on a engine thats 1300 quid new plus exchange is a gamble,,,,, 900 quid for a gamble ISNT fair and a breaker whos willing to earn that 50% mark up on a part that he aint TRAINED engineer to say its pukka so when it fails it shows the knowlege
of course the usual reply is " the guy drives like a cunt,,, he cant install shite,,,,,, hes bodged it,,,,,,, hes cars a peice of shite cause its not got fresh paint on it ect
think about a house,,,,,, how would you feel IF YOU bought a house,,,,,, and that fell down 5 months down the line,,,,,, seriously,,,,, thats tbh the kind of situation 3k for a engine is for some members who are up top there arsehole in debt
the guy may have a 2 or 300 quid a month spare on his income after bills,he gets a loan and buys a engine off you cause he trust YOU,,,, hes been given the lines about " buy one on ebay and see where you are in 3 months for the money you save pall"
he gets a loan for 3500 quid ( as its always gonna need parts to fit ect),,, he fits it, has fun then it dies and he gets told the same fate as if he DID buy one of a bedroom trader for 1500 quid
now some of us are more comfortable in life and 3k is just a few months saving away,,,, maybe a bonus/ deal away so we can afford to waste cash
but its them that are now paying 150 quid a month for the next 3 years for a car thats,,,,,, well fucked and hes done it by having faith in YOUR professional opinion,,,,,,
now EVEN if you say " i wont claim its gonna last,,,,, i dont know for sure" then your prices SHOULD reflect that,,,,, but they dont imo
the price of a cossie engine is 2k end of,,,, some traders will fit new shells to a short engine that knocked and ask for 2500 for it due to new shells,,,,, even though the rest aint fresh,,,, still as worn and will need to be removed,,,,, but they ask more for it and they only fitted the shells to is as other wise its a fucked engine worth a grand,,,,,,,
hope you see where im comming from
remember we are the ones who put food on your table,,,,, your nice lifestyles are funded by us,,,,, we deserve to me treated in that way imo
not saying you should accept the wankers who try it on,,,, no,,,, not saying you should LOOSE all the time when you dont know,,,,, but if you cant say when its gonna fail cant see how you can hold you hands up and say
"not my problem" when it fails,,,,,,, that makes it no different to the bedroom trader,,,,, and we all know the real reason why bedroom traders are the problem,,,,, its not for warrantys/ ect,,,, its cause they force the price of the spares DOWN,,,,,,,,,,, which means you lot earn less and have to pay more for cars
this aint a dig at you paul but a comment for alot of general second hand traders who do shite like this and dont care after they get the cash,,,,, i think its no different to throwing a car together and selling it to some poor mug who aint got a clue what hes looking at
thats the reason why we have to give 3 months warranty on second hand cars,,,, so if FORD have to do it im sure other traders have to give a second hand warranty on cars,,,,,, making me think that for a HIGH retail price then there should be a warranty for a short period,,,,,, even if its just REPLACE IT IF IT FAILS,,,,,,,,, or partial refund
you make money in business and as such you need to remember the risks are there,,,,,,, the traders who THREATEN people just to get out of paying out,,,, well lets face it,,,,,, thats a GOOD attitude to have aint it,,, shows REAL character and TRUE people
07-01-2007, 10:28 AM
#77
NORTH YORKS RS SPARES
Paul,
Last year i bought an abs sensor from you. It was faulty, so i called you back and you sent me another one The second one worked fine. However it was near on 3 week before i had a chance to fit the oringinal one and found out it didnt work. You didnt have any problem with sending me another one after 3 week though. Is that becasue it was a £20 part and not a £400 part
Paul,
Last year i bought an abs sensor from you. It was faulty, so i called you back and you sent me another one
The second one worked fine. However it was near on 3 week before i had a chance to fit the oringinal one and found out it didnt work. You didnt have any problem with sending me another one after 3 week though. Is that becasue it was a £20 part and not a £400 part
07-01-2007, 10:36 AM
#78
just finding my feet
to be REAL fair to paul here,,,,, hes not a dodgy trader at all,,,,,, infact hes one i would use before any of the others,,,,,,,,,,but thats cause ive had a BAD experience with one that ended in him threatening me,,,,,, after he claimed the damage was in transit and if i would have told him sooner he would have been able to claim but due to the time he cant
even though its NOT the case and it was a cracked zorst housing where the penny goes,,,,, turbo sold for 275 quid as it was a good one,,,,,, tbh though not a issue though as i never needed the housing,,,, just was worried about what the actual state of the turbo would have been
i never fitted the turbo as i never even had the engine yet,,,, it was months after though to be fair BUT he could tell it wasnt fitted at all,,,,, the fact my car wasnt even running,,, but instead he chose to retaliate by threats via PM and even the mod at the time done fuck all but LOCK THE THREAD !!!! and he said to me in a PM,,,,, " what can i do,,, you are a mate and so is he"
BUT paul on the the OTHER hand looked after me when i needed help,,,, he didnt need to as he dont know me but he did and used his compasion,,,,, so think its unfair for people to think hes the problem here,,,,, though i wouldnt buy a engine of ANY trader on here for that reason
even though its NOT the case and it was a cracked zorst housing where the penny goes,,,,, turbo sold for 275 quid as it was a good one,,,,,, tbh though not a issue though as i never needed the housing,,,, just was worried about what the actual state of the turbo would have been
i never fitted the turbo as i never even had the engine yet,,,, it was months after though to be fair BUT he could tell it wasnt fitted at all,,,,, the fact my car wasnt even running,,, but instead he chose to retaliate by threats via PM and even the mod at the time done fuck all but LOCK THE THREAD !!!! and he said to me in a PM,,,,, " what can i do,,, you are a mate and so is he"
BUT paul on the the OTHER hand looked after me when i needed help,,,, he didnt need to as he dont know me but he did and used his compasion,,,,, so think its unfair for people to think hes the problem here,,,,, though i wouldnt buy a engine of ANY trader on here for that reason
07-01-2007, 10:48 AM
#80
Originally Posted by CossieRich
NORTH YORKS RS SPARES
Paul,
Last year i bought an abs sensor from you. It was faulty, so i called you back and you sent me another one The second one worked fine. However it was near on 3 week before i had a chance to fit the oringinal one and found out it didnt work. You didnt have any problem with sending me another one after 3 week though. Is that becasue it was a £20 part and not a £400 part
Paul,
Last year i bought an abs sensor from you. It was faulty, so i called you back and you sent me another one
The second one worked fine. However it was near on 3 week before i had a chance to fit the oringinal one and found out it didnt work. You didnt have any problem with sending me another one after 3 week though. Is that becasue it was a £20 part and not a £400 part As i said before ,, each case is judged on its own merrit ,, you can usually tell an honest person on the phone
Thats one reason why i only deal on the phone and not via e/mails etc Also it depends on the atitude of the person when they call to tell you about a possible faulty part ,, if the bloke is polite and states his case he will get help from me ,,if he is rude and kicks of he will get fuck all
I always TRY and treat people how i would like to be treated