CosKev3

How long does it take to get it up and running in peeps experience please???????

Orange are saying can take upto 15 days to do

BT said would take a day to do

Ta

L33 BYT

Depends on alot really.
If it is a new line or weather you are activating an old line in the house.

If the number has a product marker on it your stuffed.
Things like

Broadband
Red Care
Panic Alarms Bla bla bla

will all effect you being able to get broadband on the line.

stuartrst

mate i am with orange i can never get on i would cut my arm off to go back to bt.

CosKev3

House we are going too has got an active phone line,
we are taking our number with us from this house

If that makes any difference??????

CosKev3

Never had probs with mine

Was with Wanadoo before Orange took over though,if that makes a difference

L33 BYT

See if you can get hold of the current number and do a broadband check on it.

CosKev3

OK,thanks

What sort of difference could this make m8??????

BigMouthBillyBass

Also if it's a new-ish estate you'll be stuffed. BT laid thousands of lines to new houses over past 10 years using fibre instead of old style copper, then they started selling ADSL and realised that ADSL isnt compatible with these new fibre lines

CosKev3

Just checked,says its ok for broadband

Should be upto 4.5 mbps

House is 7 years old

BigMouthBillyBass

Lucky

My street was built in the 1870s and somehow had fibre laid down it, i can only assume BT re-laid it a few years ago. When i ordered my broadband i got batted between Demon and BT for 2 months before i finally got BT to come out and fix it. That was only after phoning the switchboard pretending to be an engineer and asking to be put through to someone in openreach Got put straight through to some bird's extension and after she initially wasnt happy, i blamed it on 'some foreign sounding bloke' then i expalined my problem and she proceeded to send an engineer out the following day to rip out the fibre line and re-lay a copper line up the street for me! Can still only get 1mbps though, but i do live in the middle of nowhere Better than 56k tho

Though they then wanted £90 to move my master socket 5 feet across the living room. after a google i did it myself, it's only 2 wires for gods sake

pau1rs

mine took 5 working days which was a monday,, thats with bt...

but was working by the friday...as had the modem plugged in already so was waiting for the adsl light to come on..

then i do work for bt...

the only work they will do is the adsl jumpers in the exchange...,so if you find your line go dead within this time,, thats probaly what there doing... as that how i realised mine was done aswell

The Sludge

BT said to me 10 days. Now i move this weekend (hopefully)and as yet aint booked em in, just in case exchange of contracts dont go through this week. Thers no lines installed at all yet as its a new estate

BT want 124. Im not so kee on paying that tbh seing as the house we at now we paid for bt to be installed only 4 months ago at same cost.

CosKev3

Going to stick with Orange I think,just have to go cold turkey till sorted

Seems a bit harsh m8,have you tryed threatening to move to another supplier??????

Just ordered wireless kit for our internet,cause kids are having lap-tops for xmas
Orange wanted £35,till mentioned going elsewhere for net supplier
Wireless kit coming FOC now